Just got my second A4 through these guys. Great experience, wonderful associates, transparent sales process and an Amazing vehicle at a great price. I worked with a number of folks, including the GM, who went over and above to make me a happy client. This may be the best car buying experience I’ve ever had. Highly recommend!!

A great place to buy a car. Engle was so helpful from start to finish. It made the car buying experience a very pleasant one for me.

Plain and simple... stellar service!!

Service department was able to get car ready quickly on a Saturday. Very helpful.

A+++ Michiel in service did an Awesome job. He arranged for me to pick up my car after service hours. Very accommodating super job

We love Peoria Audi, everyone is always helpful and nice.

From the moment Amber Mills contacted us on our inquiry the experience was very positive. She quickly answered our questions and enabled us to move forward with the purchase seamlessly. Best car buying experience we ever had. Very grateful for having her help us. The rest of the staff was just as good. Thanks.

The hood of my Q7 has a paint bubble on it. Dealership said someone must have put a paint drop on it but I've owned it since it had 1,000 mile on it and haven't done anything to it. I think it's a manufacturer problem but dealership wouldn't do anything or look in to it. Also, with a more expensive vehicle something like this should be looked in to and not just tell me 'someone' must have put a paint drop on it. I have never had anyone put a drop of paint on it. Very disappointed with the answer given. I've owned multiple BMWs in the past and wanted to try an Audi. I will not buy another one. Service is way below BMW service. Also, I've never taken a vehicle in for service and the car wasn't washed when they finished it. Seems like things slip by there

I purchased a new car in June 2018 and my experience with Renee Nicely(financial department) was awful.I will not purchase a car in the future from Autonation.

I had my windshield replaced and annual maintenance performed on my vehicle. The whole process went very smoothly, and they even got everything completed in half of the time I was originally expecting. Great job all around.

Audi Peoria crooks I say. I took my vehicle in because the oil pressure like came on after I had my oil changed. I’m fairly positive it was the pressure control valve and I was told it was as well. I take it to them and I’m told “something funky is showing on the diagnostic” wth does that mean. My car has worked perfectly fine, all maintenance done on time and no issues accept cleaning the oil screen and sump which was done 2 weeks ago. I call the manager and no answer, I’m not getting answers about my vehicle at all. I’m told before I called the manager that now it’s internal engine problems but yet you do know what and I know that nothing is wrong with the engine yet your charging me over $400 after I already pod $900 2 weeks ago in Hawaii before I shipped the car here. I’m pissed and I need to be out of town and the guy says your car may not make it to California.....I drove the car from California off the ship to here and then to Louisiana and back with no issues and now this. I truly believe I’m being lied too to trump up charges on this vehicle and I’m not happy. I wouldn’t advise anyone to go there if they have to endure this. Something I was told would take 2 hours to do yesterday at 1100 hours has still it been done today and no answers. I’m so mad right now I can’t think straight. I’m so ashamed at audi for this and I own 4 Audi’s and this is how I’m treated.

This was our first service at our Audi dealer for our 2017 A4. It went as expected with no problems. Our loaner car was ready when we got there.

We met with two different sales associates, Amber and Engle, and both are extremely knowledgeable and helpful.

5.0, as I expected. The service department at Audi Peoria is consistently Outstanding!

Exemplary service - friendly, helpful, accommodating.

Service was excellent. Professional, on time. They also provided a loaner car.

Sadly, our local Audi dealer did not seem to be interested in earning our business. I called Peoria Audi and they provided a fair price immediately and even talked us out of some options that might not provide value for our needs. Our sales rep (Jake Surby) picked us up at the airport and spent 4hrs going over every feature on the vehicle until my wife was comfortable with it’s operation. It was our best car buying experience ever...well worth the trip to Phoenix!

Sadly, our local Audi dealer did not seem to be interested in earning our business. I called Peoria Audi and it was immediately obvious that they would work with us to get the vehicle that was right for us...even talking us out of some options! We factory-ordered a vehicle, they kept us informed of the status and picked us up at the airport when we flew in to pick it up. Our sales rep (Jake Surby) spent 4 hrs going over every feature of the vehicle until my wife was comfortable with it’s operation. This ranks among our best car-buying experiences! It was well worth the trip to Phoenix.

Amber Mills is simply the best person to deal with !!

Salesman was chill, finance lady was awesome and even the GM dude who is usually the heavy was nice. Well done, you have my repeat business. Early problem with car was fixed at their expense,appreciate that.

I just bought a new Q7 at Audi Peoria and worked with Daniel. I can't say I've had a better car buying experience. As a woman, negotiating the purchase of a vehicle can be a daunting process, but I was treated with the utmost respect. I liked the personalized, yet professional service I received at this small dealership. Because they are a small Auto Nation dealership, they were able to offer me the best, no haggle price and they had an inventory that was substantial enough for me to get the exact car I wanted. If you're in the market for an Audi, it would be worth the drive to the west valley to work with these fine people.

I had aan excellent experience at Audi of Peoria. Everyone there was very nice and very accomodating Very professsional Would not hesitate to send anyone there or return again for future purchases.I love my Q7

The dealership and Jake, the sales representative were both professional and straightforward. It was a very positive car buying experience.

Easiest car service experience I have ever had..........................

I purchased an Audi site unseen, which I've never done previously, but Audi Peoria made the whole experience relatively easy. The car is exactly as described online and over the phone and I absolutely love the car! The price was also very fair and overall, had a great experience!

Excellent overall service, from being met at the door to keeping me abreast of what the findings were. Great job!

The service was performed in a timely manner and was completed when they said it would be. Assistant Service Manager Michael Franklin was very affable and efficient.

Scott and the rest of the Audi team made my car buying process a positive one. They were well versed in their product and made sure I had the features I wanted in the car I purchased. They value their costumers and ensure you are happy with your purchase. I would certainly recommend Audi Peoria for a pleasant car buying experience.

When my car is in for service, the customer service is always top notch.

Always great service! Very helpful. Free loaner car, and had my car back 1 hour sooner than expected.

What a wonderful experience in purchasing the car from Audi of Peoria. The process was flawless and a dealership that does have great customer service. The employees were wonderful and a special thanks to Jake Surby who was the best salesperson to have helped in this transaction. I would definitely go back to this dealership. I had previously gone to around 6 dealerships looking for this model but by far, your dealership was the best! Also my trade in was previously appraised by CarMax and Audi of Peoria honored this trade in at the same appraisal. I was grateful for this as the transaction was smoother in addition to saving money on the taxes. Perfection and the car is pretty awesome too. Exactly what I wanted. Thank you so much, Melanie Brooks

On January 18th, my daughter's 2013 Audi with 54,000 miles had MAJOR engine failure. She had just had it serviced 500 miles prior at the Audi of Peoria. It's been regularly maintained there since she owned it in 2015, and the owner before her as well. The warranty expired at 50,000 miles, less than 4,000 miles ago. She had the car taken to Audi of Peoria, since of course they've serviced it so well and gave it a clean bill of health exactly one month prior. When the car is towed in for them to inspect their response was, "Sorry to say but you need a new engine. We don't know why this happened and we won't know until you pay us $13,500 to repair it." They acknowledge that this SHOULDN'T have happened on a 54k mile car, especially one that was just serviced and inspected. she has asked them with repair costs, as a goodwill repair which dealerships are authorized to do on a case by case basis. They have refused a full repair and instead are willing to do 25% putting her cost on a well-maintained AUDI with UNUSUAL MECHANICAL Engine Failure at $10,125. Audi of America has backed up the dealership and refuse to offer any other goodwill repair costs even though this would have been covered at full price 4,000 miles ago. We are at a loss for words at the Customer Service we have experienced at Audi of Peoria and Audi of America. My daughter owes less than what this repair would cost on this car so it's not financially feasible for her to put $10,000 on a car that is owed less than $12,000 on. We are ashamed of Audi and their reputation. They don't make a quality product and they definitely don't care about their customers. My daughter has now been without a vehicle for 14 days as she awaited a resolution from Audi hoping they would own up to the fact that only 500 miles ago they gave the car a thorough inspection and clean bill of health. I'm sure Lexus or BMW wouldn't put their customers through this ordeal or make shoddy cars with bad engines. Consumer affairs shows that Audi vehicles have plenty of engine issues and unsatisfied former-Audi owners. Unless Audi of American and Audi of Peoria can come through with a satisfactory response, we will be sure to share the injustice they have shown to make a wrong right.

On January 18th, my daughter's 2013 Audi with 54,000 miles had MAJOR engine failure. She had just had it serviced 500 miles prior at the Audi of Peoria. It's been regularly maintained there since she owned it in 2015, and the owner before her as well. The warranty expired at 50,000 miles, less than 4,000 miles ago. She had the car taken to Audi of Peoria, since of course they've serviced it so well and gave it a clean bill of health exactly one month prior. When the car is towed in for them to inspect their response was, "Sorry to say but you need a new engine. We don't know why this happened and we won't know until you pay us $13,500 to repair it." They acknowledge that this SHOULDN'T have happened on a 54k mile car, especially one that was just serviced and inspected. she has asked them with repair costs, as a goodwill repair which dealerships are authorized to do on a case by case basis. They have refused a full repair and instead are willing to do 25% putting her cost on a well-maintained AUDI with UNUSUAL MECHANICAL Engine Failure at $10,125. Audi of America has backed up the dealership and refuse to offer any other goodwill repair costs even though this would have been covered at full price 4,000 miles ago. We are at a loss for words at the Customer Service we have experienced at Audi of Peoria and Audi of America. My daughter owes less than what this repair would cost on this car so it's not financially feasible for her to put $10,000 on a car that is owed less than $12,000 on. We are ashamed of Audi and their reputation. They don't make a quality product and they definitely don't care about their customers. My daughter has now been without a vehicle for 14 days as she awaited a resolution from Audi hoping they would own up to the fact that only 500 miles ago they gave the car a thorough inspection and clean bill of health. I'm sure Lexus or BMW wouldn't put their customers through this ordeal or make shoddy cars with bad engines. Consumer affairs shows that Audi vehicles have plenty of engine issues and unsatisfied former-Audi owners. Unless Audi of American and Audi of Peoria can come through with a satisfactory response, we will be sure to share the injustice they have shown to make a wrong right.

On January 18th, my 2013 Audi with 54,000 miles had MAJOR engine failure. I had just had it serviced 500 miles prior at the Audi of Peoria. It's been regularly maintained there since I owned it in 2015, and the owner before me as well. My warranty expired at 50,000 miles, less than 10 months ago. I had the car taken to Audi of Peoria, since of course they've serviced it so well and gave it a clean bill of health exactly one month prior. What news do they give me aside from, "Sorry to say but you need a new engine. We don't know why this happened and we won't know until you pay us $13,500 to repair it." They acknowledge that this SHOULDN'T have happened on a 54k mile car, especially one that was just serviced and inspected. I've asked them to assist me in repair costs, as a goodwill repair which dealerships are authorized to do on a case by case basis. They have refused a full repair and instead are willing to do 25% putting my cost on a well-maintained AUDI with UNUSUAL MECHANICAL Engine Failure at $10,125. Audi of America has backed up the dealership and refuse to offer any other goodwill repair costs even though this would have been covered at full price 10 months ago. I am at a loss for words at the Customer Service I have experienced at Audi of Peoria and Audi of America. I owe less than what this repair would cost on this car so it's not financially feasible for me to put $10,000 on a car I owe less than $12,000 on. I am ashamed of Audi and their reputation. They don't make a quality product and they definitely don't care about their customers. I've been now 14 days without a vehicle hoping that Audi would own up to this mess. I'm sure Lexus or BMW wouldn't put their customers through this ordeal or make shoddy cars with bad engines. I looked up consumeraffairs and Audi has plenty of engine issues and unsatisfied former-Audi owners. Unless Audi of America and Audi of Peoria can come through with a satisfactory response, I will be sure to share the hassles and headaches their vehicle has given me to prevent others from dealing with such a terrible company. If you have any advice or are willing to share this post to pass the word, please do. I've never been so anxious or stressed in my life on something I shouldn't be dealing with on what should have been a quality car. #shameonaudi #audiofamerica #audi #lexus #bmw #teamdesi

Always so courteous, helpful and professional. I look forward to my interactions here and feel good leaving my Q5 in their hands!

The 2014 A7 Prestige advertised at $30,950 needs an additional $1,200 of work. I agreed to buy the car and pay to have it CPO Certified. After some pushback from the dealer (I offered to pay) they agreed. We agreed on the total price, only to find out 2 days later that it needed another $1,200 of work in the shop in order to qualify for certification. I was told that it was minor stuff - but $1,200 doesn't sound minor. Prior to this I explained that I was out of state and asked to have any defects disclosed. Was told that the car is in "like new" condition and is a great buy. This was not a single sales person, but included the sales management, as I discussed the situation with them and asked if I misunderstood anything. May still be a great car, but if you're not there to see/drive it, beware. I will not comment on the business practices of the dealer, but will let you make up your own mind.

Great experience. Didn’t waste our time “dealing.” Just got to the point and met our needs. Everyone was super nice.

Of all the places to find the Kia I was looking for it was here. Who would have known. The sales people here are of great integrity and professional to every aspect. From walking in the door till I left I felt at home and there was absolutely no hassles. thank you so very much!

Excellent customer service!! Excellent follow up!!

I have waited since November 2016 to get settlement and repair on my vehicle. I also believe the Dealer knew of the emissions problem during the sales process

Our service rep Mike, was able to book our service immediately, provide a courtesy car and provide a repair report the same day! Outstanding service!

Service was great , service person Michael is always so pleasant to work with, has such a professional demeanor and so helpful

One of the finest car buying experiences that we have had. My wife and I love the Q5 that we ended up with. Jason Rawlins and Chuck Kreuzer were our sales guys that totally knew this automobile and were patient with us in the whole buying and transfer process. I have always dreaded the finance closings of car buying -- they try to slide numbers by me in their favor and try to sell me add-ons that I don't want. Renee at Audi Peoria made the process enjoyable. She was warm, her numbers were exact, and she made sure we added only what was right for us. The Q5's many systems will require ample learning on our part, but they let us know that we are always welcome back for subsequent tutoring. We are very pleased and would recommend Audi Peoria to anyone.

Michael in service is always amazing, my 2014 A6 TDI still runs and looks as good as the day I drove it off the lot. I could not ever be more happy with it, the service and customer service of the entire team. My car is always returned clean and ready to drive. Thank you Michael and the team at Audi Peoria

Jacob, our salesman, was so helpful and made our purchase super easy and fast. Made sure we got the car we wanted at an even better rate then first thought. Went out of his way to make things easy on us since we lived out of town. Thanks Jacob!!

Jacob was outstanding! Super nice and helpful. Answered all our questions and made every effort to make our purchase easy and fast. Superb customer service!

Work was done on time. Included a complimentary hand car wash.

Excellent service from the dealer as promised and delivered.

They were really pleasant in both the service and sales areas. I bought my Audi S4 used from a non Audi dealer, so I wanted them to check it out when I did the oil change. They had some recommendations and advice as to the time frame for getting those accomplished.

Jason and Scott helped make buying this car a reality!

Mike always takes care of the problem and is a pleasure to work with.

I have always received excellent service from this dealership.

First time to this dealership for service and highly satisfied with the result. Michael Franklin took excellent care of us - and our car!!

We bought our 2014 Diesel Q5 in Colorado and loved the service we received with Audi there. The same cannot be said for our experience with Audi Peoria. We took our car in to be serviced , when we picked it up I checked the oil level as I have done after every service (and in between) only this time it was still at the same low level as when we took the car in. My husband immediately called the service department and was told , yes the service was done and that is normal, he told them it has NEVER been low after just having service done. We continued to moniter the oil level as we were going on a road trip , I was still bothered and another call was made to the service department , we were told if it's bothering us that much bring it in and they will check, we did. The guy comes and takes the car back to the shop and when he returns I can here him saying it was low , to which the service manager prompted him with that's normal right... mind you this was not said in a normal tone voice. The service manager calls us over and tells us everything is normal, still didn't feel comfortable but off we go. We bought oil to take with us on our trip just in case. Imagine our surprise when driving on the highway in Oregon and our adblue light comes on. A call to Audi Peoria to let them know what's going on, and a mad dash to find an Audi dealer near where we are. We did find one and imagine our shock when they told us we were almost empty and we were low on oil. How can that be if Audi Peoria just serviced the car and topped off the adblue . We informed Audi Peoria of this and they said they would service our car when we got back NO CHARGE, well why would you charge me for something we paid for but doesn't appear was done, in addition we had to pay for the service in Oregon. Since this time we have left numerous messages and emails for the GM to call us, to no avail. We have gone to Audi Corporate and they got the same response -- nothing. We will not be going back to have our car serviced here as we cannot trust that they do the work, nor would I recommend their service department to anyone else.

Michael Franklin in service department is awesome !!! He 100 % goes out of the way for his customers .

MIKE IS GREAT! FAST, THOROUGH SERVICE WITH RESULTS! THANKS! WALT GOUGH

I got more equipment for less on my Q7 than what I was first offered by another dealer. I even got some parting gifts. Thank you Ron and Scott.

Brought my 2016 in for normal maintenance. As has been my continued experience, it was handled in a most professional manner. Amir was gracious and knowledgeable. I have and will continue to recommend Audi Peoria as a place to purchase and service their Audi. I have more than 40 years in the automotive/truck industry, and know what customer service is about. Amir, and Mike at Audi service practice all the best attributes of good customer service.

Our vehicle was totaled in an accident, and even though my husband didn't cause the accident, he was severely injured. So now we were without a vehicle and my husband was in the hospital. I went to several dealerships looking for a car and when I went to Audi Peoria I was treated with respect. I felt they truly understood my situation and they were extremely helpful and caring. They instilled trust immediately, and made the purchase of my 2013 Toyota Rav4 a simple and enjoyable process. My salesperson way Daniel Hobbs, and he went way out of his way to make my experience there a great one. They were Fantastic! I highly recommend this dealership to everyone.

overall good experience, sales person was very professional

I had a scheduled appointment (scheduled 1 week in advance) at 10:30 to have my car serviced. I was told it would take 3-3 1/2 hours when I made the appointment and could have a loaner car during that time. When I arrived for the appointment I was told they were running a little behind and it might be a little longer. I returned to the facility at 3 PM and my car was not ready until 5:15. Seems like it should have not have taken twice as long as planned with a scheduled appointment. They were apologetic, though.

in for a recall this time but used this dealer many times before. A great place with helpful service advisor. Mike is our favorite.

Excellent experience at Audi Peoria!! Thank you Todd!

Low pressure, great customer service, best car-buying experience I've had (and I've had many).

Absolutely professional and no hassle . Took less than 2 hrs at the dealership for trade and Possession of a Q7. Honored All agreement made before meeting at dealership.

Great dealership experience. My salesman Chuck Kreuzer was a pleasure to work with. He was most helpful with my requests to see colors and trim on cars on the lot as I was doing a European delivery and wouldn't actually see the car until I picked it up in Germany. He is easy to talk to and is quite the knowledgeable car guy.

Todd Stamp and his team were very polite, and professional in the selling process of the auto I purchased.I am extremely satisfied with the results

My husband and I were purchasing from out of state. Everything from my trade-in to the whole process was smooth and easy. Huge kudos to the exceptional staff at Audi Peoria...Todd Stamps and Greg Duncan made this one of the easiest car buying experiences I've ever had.

Great sales experience with JJ and Joon

Excellent service as usual. Mike Franklin is very professional, courteous, and always follow up after services were done to make sure everything is A ok.

Great buying experience! Todd, Scott and Renee are top notch to work with.

I bought the 2017 A4 on August 23rd, 2017. My experience in buying the A4 here was good, not great. A week prior, I initially went in to check on the A3 for the wife without test driving it and Jason did showed me the A3. I went in the second time to test drive the A3 and A4. (I chose the A4 because the A3 doesn't have rear AC vents since I have 5 and 6 years old kids.) While waiting for the numbers from the GM, Engle spoke with condescending tone to me like I can't afford to buy the car. Knowing I make a few times his salary, I just thanked him and walked away after seeing the numbers. I called and talked to Chuck and went in to meet him. I made my reasonable offer and got accepted within 5 minutes of going there. I have to say, Chuck has been exceptional to me since I bought the car. Answering all my questions. If he didn't know the answer right away, he went and asked and called me right back. Thank you. Chuck is the reason I still give this review a 4 stars.

Scott Wikert was a pleasure to do business with. We ordered our car, he let us know the status, they did extra work on the car before we took ownership (window tinting). The process was smooth and easy, and was a pleasurable experience. Everyone we dealt with at the dealership was friendly and helpful. Thanks again Scott. Eric and Stacy.

Scott Wikert was a pleasure to do business with. We ordered our car, he let us know the status, they did extra work on the car before we took ownership (window tinting). The process was smooth and easy, and was a pleasurable experience. Everyone we dealt with at the dealership was friendly and helpful. Thanks again Scott. Eric and Stacy.

Loyal customer of Audi Peoria. Second car in 5 years!

The beginning was great. I found a car I liked, set up my test drive on line and was pleased with the car after driving it. I was able to get all the details worked out on line and returned to sign the papers and get the car. Chuck was very good at answering my questions, and Scott was good at responding to my emails. Jeremy the finance guy made it as painless as it can be when doing all the paperwork. The finish was just OK. After I was finished and got home I reviewed my docs and realized there was a $200 difference in what I thought it would be. It is not a lot but it was the principal of it. So I reached out and let them know that I was told one price and it was actually off by $200. They explained it was for the theft protection but I was told that was free with the gap insurance that I purchased. It was not worth returning the car, I like the car, and actually, except for the $200 difference, I am pleased with the overall experience.

Its the 2nd vehicle I purchased from Audi Peoria. They do have a great service team and their sales team is never high pressure. Todd Stamps was great and explained all the features of my 2016 A6 in details. Very patient and top notch. Thank you Todd. I love my new car!

I've never felt more disrespected than here. What bothers me even more I had my mother with me trying to get a truck that's comfortable for her to be in with me. My mom was going to help me even cosign she's has 700 score and I get a high interest with her on it doesn't make since. I even explain to Matt who's the manager who's should be all about customer services and I get treat with disrespect from him He jumps out of the chair says out loud I'll go grab your Keyes and mumbles as he's going back to his office I wish I was not Hispanic maybe would of been treated better But don't disrespect me even when am with my mother

The best dealership! From the first meet while looking at vehicles to the service after the sale. Second to none!

The entire staff an Audi Peoria is exceptional from Steve in sales to Amir in service. The focus on customer service is evident in everything. The attention to detail is greatly appreciate.

Finally came in and had the recalls taken care of on the Q5. As always, Michael was on top of everything needed. It took a total of 90 minutes and he even washed it! Great job!

After looking at all the competitors of our Q5 we chose Audi because we liked the Audi better than the others. we chose Audi peoria because of the straightforward way they dealt with us and the ease of the purchase process. Lou Solomon helped greatly in this and was very knowledgeable about the product. we look forward to a long relationship with this dealership.Eugene and Nancy Nelson

My experience started out great with my Salesman, Englebert, but ended horribly when I was my payment was increased right before I signed my agreement as the "new" GM made a mistake and didn't know my trade in was a lease! I had an even worse experience with the finance manager .. she said they can't lower my monthly payment to what was originally agreed upon but they can lower it slightly as they gave me a $500 credit for new windshield and she acted like she was doing me a favor even though it was agreed beforehand that it was to be replaced "free of charge". It has yet to be fixed. She also rolled her eyes at me when she saw that I wasn't putting any money down and that I had a 72 month loan. She also rolled her eye's and giggled at me when I refused her horrible warranty/gap insurance pitch. I was "this close" to walking out the door but I didn't as I really liked the car. Again, good experience at the beginning (even with the girl working the front desk) but horrible at the end due to a new GM and a joke of a finance manager. I won't go back.

Top notch experience. Best salesperson (Todd Stamps) and staff in the Phoenix metro area.

Mike was outstanding and car is perfect. Every time we visit the dealership, they take really good care of us.

The Audi dealership in Peoria helped us every step of the way, with excellent, friendly, professional service.

We had a great experience on a recent purchase. All the staff were great to work with and they had us taken care of quickly. Highly recommended!

Michael Franklin kept in good communication with me and Jason London provided me with the excellent technical know-how I have come to expect.

Very friendly and knowledgeable service team ! Met me at my car using my name and seemed to be very thorough with ensuring that they checked everything that I was concerned about !

The experience would have been a lot better if they would have given me a larger vehicle to use while they serviced my car. They gave me an Audi A3 which is the smallest Audi they make. I used to get nothing smaller than an A6 when I had my car serviced. It means a lot when you get an inferior loaner.

Scott Wikert and Matt at Audi of Peoria were amazing. Scott went above and beyond and really made the car buying experience great. I love Renee, she's the best finance person you will have the pleasure of working with. Overall, these people ( Scott, Matt and Renee) are the reasons why I bought my A6.

Scott Wikert and Matt at Audi of Peoria were amazing. Scott went above and beyond and really made the car buying experience great. I love Renee, she's the best finance person you will have the pleasure of working with. Overall, these people ( Scott, Matt and Renee) are the reasons why I bought my A6.

Scott was great to work with on my purchase. He responded quickly to emails and provided info without pressure to buy. He had the vehicle ready to test drive and paperwork ready so the transaction was quick and smooth.

Sinine Bennett you are awesome, and truly helpful and patient when we had so many questions. Thank you

Excellent. My sales representative and service manager were outstanding.

By far the most simple car buying experience I've had in quite awhile. I feel comfortable with the deal I reached, and confident in the relationship with the dealership moving forward. I came here on a recommendation from family, and I can definitely say I'd recommend any one of my family members or friends to this place.

During my month-long visit to Peoria, my S4 signaled that the oil level was down a bit. Audi Peoria had me come in for a free top-up! That convinced me to get my annual check-up done before I left for home. They did the work on Saturday, provided a ride home and back to the dealer, did exactly what I requested in the time suggested, at the price agreed, and brought my S4 back out clean! Can't ask for more than that! And they suggested a couple of upcoming things I should keep in mind for future check-ups! Thanks to Areli and the team at Peoria Audi!

Service provided by Mike Franklin was outstanding!!!

Not your average car buying experience. They are so friendly, no high sales pressure. I felt like I was going to see friends. Everyone that works there is genuinely kind and caring. No hidden cost, fair deal for my trade in. I didn't have to spend all day there either, in and out in 2 hours. Great deal on the car I purchased and I LOVE IT!!! Engle Sankar deserves 10 stars, highly recommend you go to him for your next purchase;o)

These guys are the best!

Audi Peoria always goes the extra mile and makes the service experience painless.

The Service Manager Amir is the best. One of the main reasons I continue to return.

This was my last covered maintenance for my Audi Q 5 and I was treated with the same respectful service as if it was my first visit. I do see myself returning for future maintenance as I was made to feel appreciated for my patronage. I feel they know my history on my car and will continue to have my car maintained at Peoria Audi.

always top-notch sales & services

everything went as planned. Very friendly

Great service. Audi Peoria provided a rental car that was clean and equivalent to my vehicle with a speedy process.

Jason helped me out and felt like hanging with an old friend. Didn't pressure me at all and accommodated me perfectly. I had a u our case of buying from then and picking up in another state and he kept me updated almost daily on shipping status from Germany to SLC.

They did a great job! My car had two updates to complete and they took care of it fast and had me back out on the road in no time.

Audi Peoria has an absolutely superb Service Department staff; Mike was super!

Working with Lou at Audi Peoria was awesome. Outside of signing the paperwork, everything was done online. After telling him what I was looking for, and since there wasn't one on the lot, he found a car for me out of state, at the price we had agreed upon. Once the car arrived, I was in and out of the dealership in an hour and a half, driving away in my new car. Best car buying experience ever!

Great experience. Warm friendly courteous . Always wanting to ensure my 100% satisfaction with service

It was great experience for me. It took a little bit long time, but it was not big deal.

Great experience. Service done as expected and described. Amir has always been very helpful and accommodating for every vehicle service.

I have been going to this dealership for the last two years, I have always received amazing service, Mike Franklin makes getting all service done to my vehicle so easy. I am always kept informed, the service has always been done in a timely manner, they have a vehicle for me to drive when i drop off mine, and they are always understanding, professional, and kind. When it was time to buy a different vehicle, theybworked with me to get exactly what Ibwanted and made the tading and buying process as streamlined and quick as possible. I am always satisified and happy with this Audi dealership. I no lomger dread having to get service on my vehicle because they make it completely hassle free and work around my crazy scheule, always making it convenient for me, never causimg as inconvenience to me.

Best service that's out there, friendly staff and professional. Thank you service advisor Amir.

Amir Hamzabegovic is the best!! Audi Peoria is a great place to get service on an Audi vehicle.

Mike was as always extremely helpful and Audi Peoria is a great place to work with

IT WAS GREAT! MIKE IS ALWAYS VERY VERY HELPFUL I 'D GIVE HIM 10 STARS,

I basically bought my Audi A4 online. I got an awesome price and no haggle when I went in. They were ready for me and my whole experience was professional and fast. Lou Solomon was terrific and very knowledgeable on the cars.

Perfection this time and every time. Michael is awesome. Such personable service. Best service I've ever received as a car owner. Thank you!!!!

First Audi dealership I have gone to that doesn't provide a loaner car while yours is being serviced. That should have been my first clue. After an oil change, I explained to them that my oil light comes on after a couple months indicating low oil. They said to call them the next time this happens and they'll be able to tell me if it needs repair. I did just that. The manager ran some calculations and said that the car was right on the borderline and needed more tests. I asked if there would be a charge for the tests. I was told no. We had to reschedule a couple times because there was a death in my family and then my wife got sick. Each time I was sure to ask that there was no cost associated with the tests. We finally took the vehicle in today. My wife called me because she was told that they needed to do an oil change first before they could run the tests. WHAT? I asked how many miles we have driven since the last oil change and was told about 4,000. I asked if they could work with me on the oil change price and the best they could do was $89.99. So, the result was that we walked away and will be going back to the Scottsdale dealership instead. It is 10 more miles away from our house but well worth the drive.

Went looking at a pre-owned vehicle and drove away with a great experience. From the viewing of the vehicle, to the staff and the signing process! If your looking for a vehicle you need to come here first!

My experience with Audi Peoria was seamless. I was an out of state buyer and this was the first car I have purchased out of state but it was very simple. The sales rep walked me through the process and explained what to expect. Shipping on the car was affordable and the company they used worked great. The experience was almost too simple. The car was on a truck for delivery and even arrived at my house before I had even completed all the paper work with a local notary. It seemed too good to be true along the way.

We went to look around for used Audi and end up shaking hands :) Jason was great helping us getting a deal and with buying process. Over all satisfied with 5 star :)

Very good and timely.

Lane was amazing throughout our entire experience. He ensured we got the car we wanted with all the specifications that were important to us. I could not be happier with the level of respect shown us as new Audi owners. Cherokee Trad

Everyone, and I do mean everyone, at Peoria Audi are professional and courteous! Love the service department. Mike Franklin, especially!

Michael always does a great job for me. He's a pleasure to work with.

Hands down has been the best experience i have ever had with a dealership! Michael was awesome and even gave me his personal cell number to contact him if i had questions service was fast and my car came back in perfect condition!

Michael Franklin is an amazing service rep! Audi Peoria serviced our Q5 to perfection. Mike gave us a loaner car, called several times to keep us informed of progress, and was a real pleasure to work with. His service was truly exceptional in every way. We will definitely be back!

Was a great experience and helpful definitely recommend them

Very nice experience for us. We found our perfect Cadillac at the right place. Our salesman was excellent. Very nice and friendly.

Excellent sales team. Extremely knowledgeable regarding new Audi technology.

Good place. Flexible and they got me in something nice.

Great Purchasing Experience!

Highly recommend Audi Peoria. Their service is excellent, timely and friendly. I drive from Prescott Valley to specifically go to this Audi dealer.Thank you Michael Franklin for your wonderful professionalism!

Outstanding experience! Always friendly, helpful and prompt.

What a pleasure to deal with Jake Surby of Peoria Audi. He was bright, articulate, and really knew his stuff, not just about the vehicle we purchased from him, but on all aspects of the sale. He drove a hard bargain, but was always polite and respectful, never pushy. When the specific vehicle we wanted wasn't in stock, he made it appear magically from another dealer in just a matter of hours. He does good work. Ask for him if you're interested in a new Audi. You won't be sorry.

needed a spare key for my used A7 I bought there and got in and out very quickly. They also knocked out an estimate for my rear bumper that got ran into. Mike is great!

Best experience buying/leasing a new car! Lou Solomon was awesome from first contact via the internet and bested expectations in person. Leased a 2017 Tango Red A3 at the price I was expecting along with a fair trade in value on my 2014 VW GLI. In and out in around 2 hours (with a test drive). Will definitely be getting my next Audi from him!

Consistently friendly, flexible and efficient service visits. Michael and everyone else I've dealt with over the past 4+ years have been knowledgeable and have made my service experience better than any other dealer I've dealt with.

This was by far one of the best car buying experiences we have had. We have never had a salesman know a car inside and out like Lou S. He is the reason we chose Audi. We have been researching vehicles for a few months and after heading on in for a test drive we were sold. Renee in finance was awesome too! Definitely recommend Audi of Peoria.

Everyone was helpful and friendly. There was never undue pressure or bad sales tactics. I had a great buying experience.

Always the greatest service here!!!

I bought a 2017 A4. My experience at Audi Peoria was excellent. Lou Solomon made my purchase process smooth and easy. He is really knowledgeable and answered all questions I had. I recommend Audi Peoria if you are looking to buy an Audi.

The service rep was great in keeping me inform on the progress of the repair and service of my car. He proved a great loaner car while they where working on my car. The car was ready as indicate by the Service Department. They also did a great job of washing and cleaning the exterior and interior of my car. Overall a super job. Thanks again. I will always go to you for my service.

We were shopping for a Q5 for a couple months. We looked all over the country finding the right features and best price. We were looking for a low mileage Certified pre owned Q5. We spoke with Lou over the phone and he was very helpful. We lived out of state and we're going to be in Phoenix for vacation. Unfortunately the pre owned car we were interested in sold. We stopped in to see if they had any certified inventory not listed online. Louis was out that day and we spoke with Engle. Unfortunately they did not but Engle said they had great deals on the 2017s. After discussing it with my wife we decided to buy a 2017. We called Lou and he held the color we liked until the following morning. We went into the dealership and we're treated like family. The negotiation on the final price was very easy and the process was a breeze. Renee the finance manager was awesome to work with. Lou then set up my wifes hands free and showed us what all the features were in depth. Audi Peoria was the best dealer to work with out of several dozen I had been in contact with. They were honest, upfront and made us the best deal. I highly recommend them to anybody. While we live in Colorado, we would not hesitate to buy our next Audi from Lou.

Service and Staff very friendly and accommodating. Well Done!

I wish i could i give u a zero.. worst customer service ever.

Great Audi Parts Department

My overall experience with Peoria Audi was wonderful. Michael was very professional knowledgeable and personable. Great staff like that is the reason I'll continue to have my car serviced by Peoria Audi.

I highly recommend Amir Hamzabegovic in the service department for all your service needs. He is honest, friendly and makes you feel welcomed as soon as you walk through the door. I brought my Audi in for it's first service and he went above and beyond to attend all my service needs.

I purchased my Audi at Peoria Audi and have only used their service department. When I purchased my car, I was introduced to everyone who would be taking care of me. The care and service I get is second to none. The service area is clean, the waiting area is comfortable and relaxing, if you need a loaner car, one is provided. Walk you through what they are going to do, then show you the results. They have never done any unauthorized repairs. Amir is my service technician and he is outstanding.

Timely and efficient service. Clean, free loaner.

It was easy buying my Q5 from Engle. Really low-key and wanting to help. I would recommend this Audi dealership.

Audi Peoria made buying a car a pleasure. Jason was very cordial, helpful and knowledgeable about the purchase of our SUV. The entire transaction was smooth, fast and easy. We would certainly buy another car from Audi Peoria.

The appointment was perfectly on time. I was told the service would take 2 to 2.5 hours. I was given a loaner vehicle. I went out to breakfast and then was just walking around the mall when I received a call that my car was ready. Easy, on time. Perfect.

Although the car buying process is not my favorite thing to do. Scott Todd and Charles made it a little easier!

Got exactly what I wanted with no hassle, and the team there was polite and more than helpful!!

What a great experience at Audi Peoria! Jacob Surby took excellent care to meet our needs! I know what it is to be an aggressive sales rep, but Jacob was cool and collected. He sold us on his knowledge, pulled in his sales management team and made it happen! We were prepared to go to another Audi dealership to give them the last right of refusal, but Jacob wasn't going to let us go! We got the car that we wanted, at the monthly lease that fit our pocket book and saved us money! The rest of the crew at Audi Peoria was equally as good! Highly recommend that you look for your next Audi in Peoria!

Great experience. Leased a 2017 Q3. Jake was very helpful and made the whole process smooth and easy. Thank you to the staff for making it as pain free as possible. Lol. Love my new car.

Amir was the 1st service specialist to ever give me educational information on my Audi. He listened to my concerns without any questions. Thank you so much Amir

A great experience for me as the buyer. I appreciate that the salesman, Engle, took time to review many of the vehicles features and test drive a couple cars to be sure. This was a no pressure sale and they worked through the purchase in a very kind way. I love the car!

Always helpful when I need them. Amir and Mike are the guys that I've worked with most.

Excellent service, very knowledgeable and professional staff. Installed a tail light on my A8 while I waited, and gave me a price quote of a few items that need attention. Thanks Mike Franklin!

The service department and sales people are good but the finance representative I worked with was horrible. She was rude and condescending be careful who you work with if you expect good customer service.

I know Charles Moore the sales manager and asked him to find me an f250 diesel. It's only took him 2 days and he got me the truck I wanted and the price as well. Great people to do business with.

The service dept at Audi Peoria is a well oiled machine... they are very accommodating and courteous. Amir, one of the service consultants is especially knowledgeable & kind. All in all getting my RS7 back in quickly, with an A6 loaner vehicle in the meantime was a satisfying experience - good job guys!

Great experience!The dealer was nice and very helpful, tried to match all the competitors deals.

Friendly service, outstanding service advisor. Updated on progress, completed on time.

Great experience working with Lou S. first online and then in person. As easy a car-buying experience you could have and happy with my deal. Would definitely recommend Audi Peoria to anyone looking for an Audi

I settle on an A5 after tons of research and sent an inquiry out on Edmunds. I received responses from two dealerships in the Phoenix area that had the car I wanted. Lou Solomon at Audi of Peoria was quick to offer me a great deal, the price I wanted for my trade-in (which jibed to the dollar with everything I could find online), pleasant to do business with, and I was able to get in and out of the dealership with my new car in about two hours. I'm enjoying the car and -- while it will be a LONG time from now (I drive them for at least 70,000 miles) -- will get my next Audi from him.

Quick bargaining process, knowledgeable/friendly/straightforward sales (internet), in-and-out in two hours with car I wanted.

Easiest car purchase I've ever had. Engle Sankar was on top of what we wanted. I just communicated to him the model I wanted, color and features and price range. I love my Q5.

Outstanding service always has been great team at Peoria Audi

Working with Lou and Peoria Audi was a terrific experience.

I worked with Scott who was such a big help in getting me my first Audi, super nice and not pushy.

The Audi 83rd and Bell team is the best! Super friendly and attentive and they go above and beyond every time.

We called and spoke with Engle Sankar, told him what we were looking for, color and payment. When we arrived at the dealer and saw the car it was what we had described to him, so all we had to do was sign the paperwork and drive out the lot. Engle Sankar made it the best car purchase experience ever! We love our Q5

Always a good sign at an auto dealership when the first words you hear *aren't* "What do I have to do to make you walk out of here with a new car?" I was there just to look around and ask questions, and the sales staff were helpful, courteous, and generous with their time.

Excellent experience. Staff were ready and waiting when I arrived, service was performed ahead of schedule and car was ready for me when I returned.

I had a very positive experience at Audi Peoria! Everyone was extremely friendly and helpful. My salesman, Engle, was very friendly and made my purchase go smoothly!

Lou Solomon handled the leasing of the 20117 Audi A3 professionally from beginning to end.

I came in to look at an Audi. Peoria Audi did not try to pressure me, answered all my questions and were absolutely fabulous. I would recommend them to anyone looking for an Audi, a truly awesome experience in buying a car!

Mike Franklin in the service department has taken care of me several times. He is always... ALWAYS... polite, honest, thorough. I trust him and I believe my Audi's are road worthy at all times. I couldn't recommend them more.

Scott at Peoria Audi did a great job of hunting down the A6 that I wanted and getting it down from the NW in a timely manner. He made the transaction seamless and I'm enjoying the new car being the second A6 I have owned.

Happy Holidays to all of you from Audi Peoria!

My car had battery issues and the service was wonderful from Michael at Audi Peoria.

Good service. Prompt and on schedule - everyone is ver accomodating. Thanks Amir.

Great experience! Audi of Peroria made me feel comfortable and welcome. I am very happy with my new A4.

I don't care what anyone says, I LOVE my S4. Inside, outside, every side. Jason was great. No pressure, just answers. Chris was on point and reliable. Charles was thorough and quick. Everything went off the way you would want in an ideal car buying situation. Having my car as the dealers profile pic doesn't hurt either! I have always been an Audi fan, and my experience and, even more, my car, solidifies that. I have a feeling we will be making a return trip when we trade up the next car. Thanks again, to everyone we encountered. You all made us feel as awesome as we do when we are driving it!

Great Service and we got the car washed. Mike was FANTASTIC! We'll be back

I came into this dealership "looking only", as most of us do. I was promptly met by Jason, who was friendly and accommodating. I gave him my list of requirements, as impossible as they were. He worked with me through the day, trying to find a needle in a haystack, but also offering other alternatives. I'm about as pick as they come, but one of the alternatives exceeded my expectations, even though the color was wrong. I jumped on it anyway, and I can say, I DO NOT REGRET A THING!! The next day I emailed back and forth with Chris, the GSM, who was equally friendly, as well as quick with his response. He answered all my questions and got me the assistance I needed while Jason was off. We scheduled delivery for the following night and Jason even came in on his day off to take care of me. Finally, I met with Charles in finance, and spent a total of about 15 minutes in the office. Easiest car buying experience ever. I would absolutely recommend Audi Peoria to anyone looking for an exceptional experience, from great people

Good customer service but over priced

I brought my car in to get the sunroof fixed. Mike was friendly, kind, and made sure it was taken care of in a timely manner. Thank you for the excellent customer service!!

The service team here is exceptional.

Michael is always a pleasure to work with in service!

Mike helped me with the parts recall & other part that need to be changed. It was a good experienced & his vet helpful. Thank you!

I had a great experience. Everyone at the Audi dealership was friendly. My service was performed on time. I was given a loaner vehicle. My car was delivered back to me washed and vacuumed.

Great experience. I worked with Lou Solomon. Lou was great and extremely knowledgeable of the Audi products. I then negotiated the entire purchase by email and felt we got a very fair price. The remainder of the purchase was very efficient. There was never any sales pressure. Thanks Auidi of Peoria!

Very pleased with my Service Rep Amir. Knowledgeable and well informed. The epitome of customer service.

What a great experience. All negotiation was done via email. Got a great price well below MSRP, went to the dealership to test drive it, and was back home in my new Audi within 90 minutes. Quite Remarkable! Talk to Engle Sankar, he was great, so knowledgeable on all the features and functionality, very professional, and just a great person to have a conversation with. Thanks Audi Peoria - I will see you again in a few years for sure!

Great Service on my repair. Amir was helpful in dealing with my Insurance company, and making sure ll went well. Fast service, along with a great crew at Audi Peoria

Top notch staff from top to bottom. Friendly, knowledgeable and thorough. Can't be happier with my experience. Thanks to the entire crew of Audi Peoria!

Great experience. The service personnel were extremely helpful and courteous. I added a checkup to the original reason for my visit because the timing was close. The final cost was less than they quoted which was a nice surprise.

First time buying a vehicle out of state as there were virtually no cars in the whole state of Texas with a combination (model, color, and features) that I wanted. Not only Audi Peoria had three vehicles for me to choose from, they made the whole process extremely easy and pleasant. The transaction was conducted strictly over the phone and email. They even arranged for a notary to come to my house to sign the paperwork and write the check so I didn't even have to go to a UPS office. I loved how efficiently I was able to use my time as I didn't need to do the usual car buying routine and physically go to different dealers. The price that they gave me at Audi Peoria was excellent and everyone who I talked to was super helpful. Wish they were located where I am in TX.

I want to give Audi of Peoria the recognition it deserves. We purchased a used vehicle from Lou Solomon and had the best experience possible. We even called Lou to ask his opinion about a new vehicle we are purchasing in Texas at Auto Nation of Burleson. Not only did he give us wonderful advice but took time out of his day to do so. When in Arizona I will buy from Lou Solomon any day of the week.

Hardworking staff...who will go the extra mile to get the car for the customer. They are responsive and provide excellent service to their clients.

Beware of the bait and switch with this dealership. Avoid Jason Rawlins...

Very nice, professional.

Mike is a great front line serviceman. he is attentive, responsive, and very friendly.

Took car in for annual maintenance. Was given a loaner car to use for the day. I love this dealership.

Excellent service and care. Michael Franklin is an extreme professional who always resolves my concerns. Thank you. Michael Jenks

Good first time experience. They were able to diagnose and fix a difficult issue with my Audi R8. I will return to them for my next service. My only complaint is that some of the gaps in updates in regards to the work being done on my car were a little too long for my personal preference. One great point that I liked was the ability to discuss my repairs with the actual tech who worked on the car. This is very helpful since sometimes you can get to common understanding quicker this way.

Overall experience from buying my Audi A6 to having it serviced has been wonderful. My service advisor Michael Franklin goes above and beyond!!!

Lou Solomon was my sales representative who treated us with total professionalism and created a buying experience that was friendly and non-confrontational. It was a fluid process and we were out of dealership in no time.

Amir is not only a knowledgeable and professional service manager, but his great sense of humor makes the whole service experience fun. I would highly recommend him to any Audi owners who are in need of service.

Had a great experience! Jason, Alex and Charles did a great job and have us looking at Audi as our new car brand! Coming from BMW for the last 15 years and having over 8... We are glad with our new family.

Audi of Peoria always delivers on amazing customer service.

Great buying experience, very helpful. After I bought a vehicle I had a couple issues that aren't being answered or serviced. It's now been 2 weeks trying to get my keyless entry fixed without any answer's from dealership. I am supposed to have a 60 day dealership warranty. The day after I bought my car I informed then one of my buttons on keyless entry doesn't work. Left with no answers

Service for my Audi S8 was completed in a timely and very professional manner. The service advisor made me feel very welcome and that my business was very appreciated.

Audi Peoria, has the best service department that I have ever dealt with. And I have dealt with many car dealership service departments over teh years. I give special thanks to Amir Hamzabegovic, as he has taken very good care of our A7 since our purchase back in 2014.

Exceptional customer service from the folks in the service department. Ask for Michael or Amir.

Great price and excellent service from salesman Jake.

Love the outstanding, hastle free, service I receive from Audi Peoria. Took my Q5 in for it's 55,000 mile maintence this week. My service rep, Amir, took care of my every need, as he has done at every service interval over the past few years.

Audi of Peoria service department has always taken care of me. They are helpful, respectful, and have never let me down. I would recommend them to anyone. I dropped my car off first thing Saturday for the service, received a loaner vehicle, and by mid day everything was all set. They completed the service, and replaced a burned out reverse bulb with no issues.

Was able to,schedule my 15 K service on short notice, had some minor trim items addressed and was provided a loaner Audi for what turned out to be a longer than anticipated repair time. Not an issue since I had the loaner. Great customer service in a friendly, high tech and spotless facility.

Amazing customer service thank you for making my day better. Best dealership on the west valley.

A simple and easy experience. No hassle involved which I appreciate !!! Great customer service.

Overall good experience. Wait time was a bit long. Said it would take about an hour, but ended up being 2 hours. A bit expensive, but at least it's only needed every 10,000 miles.

Made and confirmed service appointment online. Drove 30 miles and 30 minutes each way and arrived 20 minutes early for appointment. Service advisor told me there was no way it could get done today. I was told it would have to be next week. Thank you for wasting my time.

I purchased an Audi Q3 after visiting other brands and dealerships. My decision to purchase from Peoria Audi was based on the professional, efficient and friendly reception and service by the Audi staff, in particular my sales representative Trey Boblett. Trey and the scheduling manager Joon jumped through hoops to get the ordered vehicle to the dealership as soon as possible, even after the originally ordered Q3 was damaged during transport from Europe to San Diego. When I took delivery of the vehicle it was done in a 'No Hurry' fashion. All features and details were explained and their functionality tried thoroughly. Wonderful!

As usual the best of the best service experience.

My resent service visit went very well. Performed was the 35,000 mile maintenance service check up. Michael did an outstanding job taking care of all my needs. He answered all my questions, took care of special items I asked about, and explained all inspection results.

I love my Audi A3, and I love the service I received when I went into Audi Peoria to have my vehickle serviced. It was exceptional. The level of service provided is outstanding and leaves other dealerships lagging behind. The attention to details, listening to needs, problem soliving, and patience from their representatives will make me a life long customer! If you do not own an Audi or haven't had a chance to meet Audi Peoria staff... take the time to check them out!

Great service! Mike was extremely courteous and welcoming. After service when my skid plate came loose due to a technician error(a human error), they went to great length to fix it. They picked up my vehicle from my workplace (in Chandler), fixed it in Peoria and drove it back the same day. In the meantime, provided with a loaner vehicle. And all this for no cost. This was a great experience for me.

We love our new Audi A3. Lou and Charles were very knowledgeable.

We love our new Audi A3. Lou and Charles were very knowledgeable.

Had awesome experience with new car as well as consultation got. very impressed

Great service and selection of vehicles. Very responsive and considerate of customer needs.

Michael gave outstanding service. In and out in less than an hour, including car wash.

Great experience. Online sales department is awesome. I worked with Lou, he made my car buying experience great!

Just purchased a new Q3 from Audi Peoria. I received wonderful service from Tim and Lou in the sales dept. I loved the no pressure atmosphere. Also the lady in the finance dept. was very pleasant. Besides that I love my Q3.

I had the pleasure of dealing with Lou when I bought my new car. At first we discussed over the email since the location is quite far from where I lived. We discussed the best offer deal and scheduled to come look at the car in person since they had the color but not quite the options I was looking for. Lou brought out the car and it was dirty on the outside due to the weather we been having here. He explained to me about the car and it's features and then we talked about price. We went back forth a little but Lou did everything he could to help get the price I was looking for and the financing I wanted. Everything went perfect from looking at the car and its features to the finance guy and the explanation of all the little details. Audi of Peoria was the place the buy if you're looking for your next car!

In and out quickly. Excellent customer service. Will continue to do business here.

Our service manager was Michael Franklin, and the service was what you would expect... excellent!

Michael (Asst Service Manager) returned my calls and was happy to exchange e-mails with me until we discovered what was going on with my car and how to fix it.

Great service as always!

Thanks to the guys at Audi Peoria they helped me get into the Audi I wanted.

Terrible. Stay away. Matt Brown area Vice President Dishwasher Boy of Auto Nation and Henry Brown owner of Brown and Brown his Dad are crooks too. Juat warning you you stay away. They will do everything in their power to be nice at first and then just crush you.

Such a smooth and painless experience buying a car with Alex. He made the process so easy going and enjoyable. We had been searching for an Audi and couldn't find the exact one we wanted locally. After speaking with Alex, he immediately was able to find the exact car we were looking for. From start to finish the entire process took about 8 days to complete and have our new car. We also worked with Renee, she helped with all of the paperwork and getting us the best rate possible. The entire experience was superb and We couldn't be happier with our new car!

Experience was awesome! We took our time making a decision on what vehicle to purchase. Jason was amazing and patient with us. We did not feel pressured or rushed in make our final choice.

Great service , they took care of my Audi A3 and gave me a lender car for as long as I didn't have my own vehicle.

We purchased two vehicles from this dealership and we were pleased with the turnaround time in both instances (in/out in 2 hrs.). We felt in control with the terms of our sales contract and never felt pressured. The staff was extremely friendly. Chris, Charles, Jason, and Renee were a real pleasure to work with. We would buy from Audi Peoria again.

I just purchased a beautiful new Q5 and my car needed to have an electronic module replaced after about 5days - I'm in IT so understand everything is electronic; and easy to fix if you go to the right place so was hoping for the best. However, I was profoundly surprised how the service department genuinely cared about me and the impact it would have on me with this car issue as I was on my way to Prescott for a four day trip (and of course, a car packed ready to go) This is what real customer service is about and without a blink of an eye I had a fabulous loaner, Amir (be sure to find him at the service desk) helped me with the entire process, he even helped with the transfering of all my "stuff" to a new car and made the process absolutely painless. Non of this: sign here ten times to be sure they were covered under liabilty.. . VOILA I was off without feeling any issue. My car was ready before I got back and it was no issue for them plus they even detailed cleaned my car.., again. Bottom line: these guys / gals at the service department really are exemplary at what they do in taking care of customers. That is exactly how it should be when you need help, they treated me with respect, explained the issues, told me exactly what was wrong and if anything happened again to personally call. Thank you Peoria Audi...you are absolutely above other car dealer's standards in customer service. PS

We purchased two vehicles from this dealership and we were pleased with the turnaround time in both instances (in/out in 2 hrs.). We felt in control with the terms of our sales contract and never felt pressured. The staff was extremely friendly. Chris, Charles, Jason, and Renee were a real pleasure to work with. We would buy from Audi Peoria again.

The service consultant, Mike Franklin, greeted me warmly upon arrival. My appointment time was as promised with no delays. Since it was to be a more exhaustive service call, Mike had a loaner car ready for me. When I returned the car was ready, all maintenance had been superbly performed and the car was washed and vacuumed. A great service experience and I would recommend Audi Peoria and Mike Franklin to anyone.

Mike, our service representative, was very friendly and efficient. The visit was pleasant except for the cost. It would be wise for VW/Audi to consider adding a program for those of us on a fixed income. $900 for a 35K check up was exorbitant even for an S4. I honestly have to warn potential Audi buyers to be aware that its not inexpensive to maintain an Audi although the car is well made and handles very nicely with lots of zip.

I went car shopping on a Friday night by web submission/email. I was looking for an extremely good deal on an Audi A3 after reading about some other VW TDI owners finding such deals. I submitted quote requests to 11 dealers across 5 states in my area, and heard back from most of them. Audi Peoria (AZ) was extremely interested in making a deal and we went back and forth a few times Friday night by email, where I laid out what I was trying to achieve. Saturday morning I got another offer from them by email that was very close to what I had set as my goal, and I decided to take it. A little more information exchange with them, including credit checks etc. and I was ready to buy a plane ticket to AZ. I got the ticket and 45 minutes later was at the checkin desk of the airport. Due to some flight delays, I was at Sky Harbor Airport about 3 or 3 1/2 hours later where Audi Peoria picked me up and took me to the dealership. There we went through the paperwork, finalized purchases, signed the docs, and they gave me a tour of the car. I then drove off, procured a few provisions and some dinner, and set off into the sunset for the 10 hour drive home. All in all a very positive experience. I was treated very well and professionally while on premises, as well as during our earlier email negotiations.

Did great work on my 2009 Audi A5. It was in pretty rough shape but they made it new again. Thanks

showroom was very nice, and the staff was well dressed and answered questions promply, without pressure for you to buy now and not tomorrow. got the deal I was hoping for and the salesman was great. he showed me how everything works on the car not once but twice when I had to come back to retrieve some glasses I had left in the car by mistake. Dealership is better than most.

I had my Audi serviced at Audi Peoria recently, and as always, Mike Franklin and crew did a great job. They were on time, explained clearly what would be done and what approximate time my car would be ready. Even with adding a free car wash, they were slightly ahead of their prediction, went over with me what was done, how long it would likely be to my next servicing and sent me on my way home. I am totally happy.

Great service, Amir always takes excellent care of me!

Well the only reason they don't get 5 stars is because we had an inconvenience. But I must say they did everything possible to solve it asap. The customer service is incredible, they all work together to fix the problem right away. I'll definitely would recommend this place.

I purchased a car long distance from Oregon without ever seeing it. I relied on the representations of Lou who handled the internet purchases and he was spot on with everything he told me. When the car arrived (it was shipped to Oregon from Arizona) it was exactly as described. Lou responded to my email questions promptly, even when he was not at work, and was able to address all of my questions. I can recommend the integrity and service of this dealership without reservation.

Great service!

Audi is my choice in automobiles and has been so for many years for two reasons. First, the quality of the brand and second, the outstanding level of service provided by sales and service staffs. The dealership with which I have had most experience is Audio Peoria, Arizona. Each representative with whom I have come in contact since I began buying autos from that dealership and have provided maintenance services for my cars has been nothing short of excellent. These representatives have been professional, courteous, patient, informative and altogether pleasant. The entire transaction for my last purchase, an A5 coupe on July 13, 2016 is illustrative of my experience with Audi Peoria. The sales staff represented by Englebert Sankar responded to my every question with a detailed and satisfying answer. their pricing to me allowed me to make a most beneficial buy. The attention I received did not end there. Because of a family matter that prevented me from picking up my A5 from the dealership, Mr. Sankar personally delivered the A5 to my door, connected the A5 to my garage home link and gate system and paired my mobile phone with the A5. Audi Peoria has more than exceeded my expectations of an automobile dealership. And, the beautiful, elegant, powerful and thrilling A5 is a dream car to drive and own. I heartily recommend Audi Peoria and their fine line of Audi automobiles.

Bought a Audi TT and Audi A4 from Jacob. The staff at Audi of Peoria were great! No pressure and got me what I wanted quick. Thanks for the great cars and exceptional experience.

BUYER BEWARE!!!!!!!!!! We just met with a lemon law attorney for our BRAND NEW Audi Q7 Prestige S-line that has been in the shop repeatedly since we bought it 10 months ago - this last time for nearly 2 months - for a major vibration issue that is not only NOT fixable, BUT Audi USA knows full well of & continues to sell these cars like this!!! They just finally changed the chassis design in the 2017 models because of this exact issue! We asked about vibration issue after taking it off of the show room floor for the initial TEST DRIVE & were lied to & told it was a simple fix that was likely caused by a "flat spot" in a tire or two & that a little rotation of tires & PSI adjustment was all it needed to drive like the $75k it was supposed to be! We signed purchase paperwork & were walked over to the service department by the sales manager to make an appt to do this "easy fix" and here we are 10 whole months later STILL DEALING WITH THIS. In the meantime, our Q7 (that we continue to make payments on) has been sitting in the dealer's lot for 2 MONTHS while we drive around a loaner car, only to be told - not only is this a very well known issue to Audi (Service Director of Audi Dealership's words), but there is nothing Audi can do to fix it because it's a design flaw & oh by the way - come pick your car back up because "we at Audi" don't "feel" it meets the lemon law YET. RIDICULOUS. This is a $75k brand new vehicle that is NOT drivable between 52-78MPH because of significant steering wheel vibration! To the point of numbing your hands, fingers & wrists. We were patient & trusted for 10 months that Audi could resolve it because they kept giving us different excuses - asked us to buy new tires at $2k - we did. Then told us it needed a "road force balance" -we paid for that too. NOTHING FIXES IT!After the 5th time of returning this car for the same issue the Service Director finally told us the truth - which is what started this 2 month joke of waiting for Audi Customer Care to make a "decision" on our case. During this time we consulted with an attorney who advised this IS absolutely a lemon law case but urged us to give Audi the chance to do the right thing without litigation first. So we did. And today they call to basically say - "We don't feel like it is a lemon law case yet." NOTHING else. No consideration for what we've been through for 10 - almost 11 months now - No consideration that our vehicle has been at the dealership since MAY 27TH - no sorry for the inconvenience, NOTHING. Just "come get your car, if you feel the vibration is worse once you drive it then we will possibly reconsider buying it back then, have a nice day." I spent a lot of money on a vehicle that was supposed to have "superior engineering" and it turns out, not only is that a false claim for OUR vehicle but Audi could careless about their customer's concerns or experiences given the fact that they knowingly sell these vehicles with these issues. This is how you stand by your vehicles? This is the first and the LAST Audi USA I will ever own! They don't stand behind their product whatsoever! I should have kept my Ford Explorer Sport - far better vehicle & nearly half the price!!!! PLEASE do yourself a favor and Google "Audi Vibration Issue in S-Line & TDIs" before you make the same mistake we did and believe the lies. There are pages and pages of information on this going back 10 YEARS! Signed, An incredibly disgusted Audi Q7 Prestige S-Line Owner #neverAudi

Michael Franklin - Service Advisor was very friendly, helpful and knowledgeable.

Chris and Lou provided excellent service. The finance part of the transaction also was easy and quick.

Made contact with dealership and they matched my car needs. Follow up to eventual sale was timely. There was a lot of attention to detail and customer satisfaction. Coordinated teamwork from sales to dealership managers and finance.

prompt, courteous, friendly and always a pleasure and love my car...

Great experience as always. Michael was very helpful and pleasant with attending to my service needs.

Great place to have your car service I recommend

Had a very nice buying experience, my wife loves her new SQ5, Alex Benson was my salesman. Would recommend to anyone looking for a very nice car.

I recently purchased a new car from Audi of Peoria. I primarily dealt with Alex Benson, one of the Audi Brand Specialists. From the start, Alex was friendly, attentive and extremely knowledgeable. There was no heavy sales pressure like at other car dealerships and the whole process was pretty easy compared to previous buying experiences. After the purchase, Alex stayed late to get us situated and comfortable with the car. The follow up has been excellent!! In my years of being a car buyer, no other dealership has provided this kind of customer service. I've purchased from other Audi dealerships before and I feel like Audi of Peoria genuinely cares for their customers. This level of customer service is definitely not the norm, though it should be. I commend Alex and Audi of Peoria for really going above and beyond for their customers.

Great experience with Audi Peoria, Michael Franklin helped me out at the front desk. Great service, quick and easy.

We had a wonderful experience at Audi Peoria. We have been to dealerships all over the Valley trying to pick our next vehicle. Alex Benson took the time for us to compare vehicles and ultimately we purchased an Audi Q5.

I brought in my Audi Q5 for 25k Service and I got a loaner A4 (S Line). The Q5 service was well done. My custom request to clean the alloy wheels from the inner side was also addressed. Amir was very helpful in explaining the service details and also all the questions I had regarding the accessories for my Q5. I have been scheduling my Audi service with Amir's help for the last 2 years and he is just awesome. Thanks to him I got to drive a lot of other Audi variants as loaner.

I live in Las Vegas but drove to Audi Peoria to buy a car from this dealership because of their awesome customer service! They made the process very easy for me from hours away and when I arrived, all of my expectations were exceeded. Awesome customer service and I absolutely love my new car! Thank you for making this decision an easy one for me and assisting me along the way!

Although I did not purchase my Audi from an audi dealership MIKE and all the other workers are completely awesome. He kept me up to date and was so helpful and respectful from the first I spoke on the phone with him. His customer service is honestly the best customer service Ive had in a very long time. The world needs more people like him. Again, thank you so much for making this process as easy as could be and for that I am so grateful!

Great dealership for buying cars but never take your car here for servicing they will not fix mistakes made by their mechanics although the service manager are nice you will end up out of luck with the shop go to Scottsdale Peoria

Bought my 2011 Q7 diesel last year 2015 Have put 40,000 miles on it so far With no problems whatsoever Despite it being a full-size 3 row suv, it gets great gas mileage I have been averaging 28 miles per gallon on the highway Love the vehicle

From Sales to Service, Audi Peoria is an honest, clean, first class operation. I always trust them to do the right thing, and they do. There is never pressure to perform unnecessary work, nor are recommendations for necessary services overlooked. This is a dealership I will return to for future vehicle purchases and service.

Amir, My service writer was great, did everything he could to save me money and fix my car..

First time owning an Audi and appreciated the information provided and the friendly service. Thanks for fixing the time on the clock! Only advise is have a kids area while waiting for service

Had a great service experience with Micheal Franklin. He kept me up to date on the status of the repairs my A3 needed.

My husband and I bought a used car from Lou Solomon for our teenage daughter. He was very professional, helpful, and not pushy in any way. Even though we were buying a small used car from him, he treated us as if we were buying the top of the line Audi. We had an easy, comfortable, hassle free experience and in the end, we felt we made the right choice in doing business with Lou. If we are ever in the market to buy another car, new or used, we will definitely look into working with Lou Solomon again. Thank you so much from 2 happy parents and 1 extremely ecstatic teenager.

I would have loved to shop for a new audi if anyone had come to actually help me. 2 hours before closing and seeing 2 employees notice me looking at cars and then walking away, I can only guess that with me being in my early 20's they believed I wasn't serious and therefore not worth their time?

My husband and I bought a used car from Lou Solomon for our teenage daughter. He was very professional, helpful, and not pushy in any way. Even though we were buying a small used car from him, he treated us as if we were buying the top of the line Audi. We had an easy, comfortable, hassle free experience and in the end, we felt we made the right choice in doing business with Lou. If we are ever in the market to buy another car, new or used, we will definitely look into working with Lou Solomon again. Thank you so much from 2 happy parents and 1 extremely ecstatic teenager.

I brought in my car at 7:30 AM to have film put on my windows. I was surprised when my car was finished at Noon and I did not have to use a loaner car to drive home and come back again. It sure saved me a lot of time and headaches. Thank you Amir. Great job.

I brought my car in at 7:30 AM to have film put on my windows. I wanted to see if I could wait, and was surprised that my car was done by Noon. It sure helped me a great deal, that I did not have to go home with a loaner car and come back again. Thank you Amir.

The total experience of having my vehicle serviced was first class! I was only having a 25,000 mile routine maintenance check but I was made to feel like I was the most important customer there. Great job!

If you are in the market for an Audi visit Peoria Audi. The sales staff and the service department are customer service oriented. I love my Q3.

These guys are NO JOKE. I brought my Car in for a 15k service. I took it in after work at 430pm and I got a loaner. I expected to pick up my car by the next day, however, I was called about an hour and a half later and my car was ready for pick up. I came back and met with one of the sales guys and was able to pick up my car SAME DAY. I really couldn't ask for anything more than that. Lord knows I hate taking home those wack ass A3 loaners that barely move. Thanks again guys!

Staff is really good, If you are a die heart fan of Audi then these guys will never let you down. They are excellent people. They are very down to earth. Good Luck guys!!

our salesman, Lou Soloman, was very helpful during the purchase. He was also very helpful in familiarizing us with the new car.

Mike Franklin did a terrific job getting my car serviced. He is efficient, effective and a pleasure to work with. He is EXACTLY what you want in this role and he makes me want to always own an Audi. Great job, Mike.

Our salesman Mike was awesome! No pressure, informative and so patient and helpful. Everyone at Audi that helped us made our decision and purchase very easy. I would highly reccomend Peoria Audi!

A great place to buy a car. Our salesman, finance guy and everyone at the dealership were no pressure, helpful and informative about the car and helping us make a good decision.

Very professional service staff.

Service tech was great!! It's unclear why I have to enter 50 characters.

Very happy with Audi Peoria. They found the exact car I wanted. Knowledgeable and friendly sales, Mike Choung. Rene in the credit/lease app department was extremely helpful. This is my second experience with this dealership and both have exceeded expectations.

Superb attention in detail by Amir!

Always the best. Professional, friendly, courteous, and efficient.

As Alaways mike my service advisor takes great care of me and my car. He listens to your issues and makes all the neccessary repairs.

Mike Franklin is an excellent service advisor!!! He provides exceptional customer service at each visit.

Drove the Extra Miles for Service, Mike the service manager was helpful and offered great service and information on care and feeding of my A3

I had my Audi TT serviced yesterday and was very please with the service department. Amir was great! He is very professional and kept me informed throughout the process. I would recommend them their service department to anyone.

My 2001 Audi TT had several issues. Amir was very professional and extremely ethical in recommending what needed to be done and what could wait.

Amir and the service team did a wonderful job of helping us bring our Q7 current on service and resolving a nagging problem. We are very pleased.

My car would not start. My husband called our service person, Amir Hamzabegovic. He told us to tow the car in, and he would have a loaner waiting for us. Amir was true to his word, and within 30 minutes I was in a loaner car. He called the next day and gave me a detailed description of exactly what went wrong with my car, and then called my husband as well.

This is hands down the best Audi dealer in Phoenix!

The engine light came on in my Audi S5 - The service department got me in right away and set me up with a really nice loaner car. (2016 Audi A6) They kept me informed of what was going on with the service of my car. They took care of the problem. They are all so very nice, personable and professional! They returned my car very clean. It is such a pleasure to do business with them. They know how to take care of their customers!

Amir is fantastic he makes the servicing of my car a breeze. The whole staff is great from drop off to pick up! Thanks William Hoffmann

From beginning to end I was treated like I was special. Lou was my first contact person and he allowed me to go at my own speed during the first phase of looking for a car. Then that same evening I was introduced to Tim Jerome very nice young man to further help me with my car buying. Later that evening when my husband came home and we went back so he could look at the car I had choosen the process took no time before we were talking to Mr Charles Moore the financial person who also was a great help in our buying a vehicle. These guys were all so professional and understanding and genuinely cared about me having a great experience at Audi. I thank them all very much.

I just purchased a 2017 Audi Q7 from Audi Peoria. I was also working with other Audi dealerships to find a vehicle with my specific requirements. While the other dealerships indicated I would need to do a custom order to address my needs, Sinine at Audi Peoria found my vehicle within a few days. Tim Joseph then took over and completed the transaction. The entire buying experience was quick and painless. Since the purchase I have had several questions concerning adding a third party brake controller (for towing) and the Audi Peoria service department (and Tim) have been very responsive. I know I have a great car and it looks like I have a solid sales and service team supporting it.

From the first time i contacted Audi Peoria they provide excellent customer service in finding the right car for me. I was updated very often on when my car will arrive and if i needed any other help during the process.Every step of the way from test driving the vehicle of choice to purchasing the process was flawless. Even after i purchased my A4 i still get many emails asking if there are any questions that i may have regarding my car. I would recommend anyone who is interested in buying or test driving an Audi to go to Audi Peoria Car dealership because they treat there customers like family.

For my first time buying an Audi, it was a fantastic experience. Couldn’t get any better. Everyone there was great. They were respectful, honest, had great personalities, courteous and always went the extra mile to make us feel like we were their “VIP” customers. Joon and Chris were great. Jacob step in and got us started. He was fantastic. Alex stayed late after hours for us and got us situated in our new Audi. Great customer service right there! And Charles was awesome. He definitely took care of us and a man of his word. I appreciate the service we got and when my wife is up next; that will be the place we will be going.

For my first time buying an Audi, it was a fantastic experience. Couldn’t get any better. Everyone there was great. They were respectful, honest, had great personalities, courteous and always went the extra mile to make us feel like we were their “VIP” customers. Joon and Chris were great. Jacob step in and got us started. He was fantastic. Alex stayed late after hours for us and got us situated in our new Audi. Great customer service right there! And Charles was awesome. He definitely took care of us and a man of his word. I appreciate the service we got and when my wife is up next; that will be the place we will be going.

The sales staff was professional and willing to work with me to make sure I got the right car. They even offered to ship one if I could not find one in stock. I finalized the paperwork on a 2016 A3 and happy with the experience. The follow up from the staff is outstanding and the finance department was very helpful. Thank you.

Purchased a new Audi A4 from Lou Solomon. Customer services was great and the buying process was much easier than expected! Very happy...

#porschegreen #a3 #a4

Professional, relaxed, informative sales wth Sinine. Great product, price warranty on my A3. My second great experience with Audi

We bought our Audi Q7 last week from Lou Solomon. We had a fantastic stress free experience. Very respectful and extremely helpful. Will surely send many more friends their way!

Great car, very warm and friendly staff. Salesman JJ Saldana was terrific at getting us max rebates that he could!! Showed us car details. Overall very smooth experience !

I love this dealership. Just recently purchased my second vehicle from them. I LOVED my car, but it needed to go. I was so undecided on what to purchase. Juvenal Saldana was extremely patient with me, and I'm sure I tested him. but I just was unsure. JJ and the sales manager took the time and listened to me and knew I didn't love the car I was considering. So they gave me a car I could love. I have never had a bad experience here. The service department is as great as the sales department.

I recently purchased an S3 at Audi Peoria (ridiculously fun car, by the way). My salesperson, Timothy Jerome, was exceptionally helpful. I'd spoken with him a few times over the last year. Each encounter was met with professionalism and respect. He followed up and worked hard to earn my business. The whole experience exceeded my expectations. I recommend both Audi Peoria and Tim Jerome to anyone in the market.

Service dept has a very condescending holier than thou attitude. "You're not an audi tech, and they know about it more than you do". Also, Over heard them complaining about their commission check and how they need to sell more no matter if the customer needs it or not.

Todd Stamps and Chris Curtin were wonderful on the sales side! Tony was a perfect finance guy, too. I love my pre-owned A5, and will definitely refer others to buy from this dealership. No haggle, no pressure, wonderful experience. Thanks!

Todd Stamps and Chris Curtin were wonderful on the sales side! Tony was a perfect finance guy, too. I love my pre-owned A5, and will definitely refer others to buy from this dealership. No haggle, no pressure, wonderful experience. Thanks!

Sales process OK. Turns out the Audi Q5 has a recognized problem with metal on metal brake noise which is extremely irritating. When I took the car back to service shortly after purchase, the Service Manager essentially told me that I need to just get used to it. The grating sound is common in a high performance German car due to design for the Autobahn. I escalated to corporate and they agreed it's a known problem with no current solution. I cannot recommend this car to anyone. Please be advised.

Great car buying experience. Thanks!

I've had my A4 for 3 years now, bought it used. Audi of Peoria is by far and away the best fit for me. Dale Chavez is the most honest and knowledgeable Service Manager I've met. He greeted me personally and took my vehicle back right away. Dale explained my issues clearly so I could understand and the work was done on time and done well. I've taken the car into other dealerships but Audi of Peoria is where I'll be taking my Audi from here on out. You never know whether or not you're getting a square deal but you know you are when you talk to Dale Chavez, he's as straight a shooter as there is. You can trust him and the work he stands behind, I'm extremely happy with my first two visits.

Audi Peoria really made this experience easy. I was in an accident and totaled my car and stopped by Audi Peoria in search of a replacement. Eric, our salesman, was very familiar with the vehicles and did a great job explaining all the Audi tech to us. We absolutely love our new Audi Q7 and will likely be a returning customer. I would recommend Audi Peoria to anyone.

From start to finish, treated with class and with respect of my time. The performance of my S5 is matched by the performance of the sales team at Audi Peoria.

Another great buying experience and my second Audi purchased from this dealer. Finalized the deal via email, came in and was out in an hour with my awesome new S4. Highly recommend their internet sales department and there service staff. I had all of my maintenance for my A6 done here, always top notch.

Just purchased a new 2016 Audi A3 eton! The ease of make the purchase over the phone and picking it up within a week was truly amazing. The guys at Audi Peoria are top notch. Thanks for the excellent car buying experience!

The parts manager or whoever I dealt with is a jerk! They offer a part I needed online for $25.88 instead of having to order it, I called to see if it was in stock so I could get my car moving again. They said yep in stock, we will have it upfront for you. I go to pick it up. .. The price $61.00 when I asked what the difference was, I was told, well actually, just the word online was underlined and handed back to me. I was told well some mark up is to be expected... MSRP on the part 28.00 over a 100% mark up are you kidding me. I really feel like I was taken advantage of because I was a female. I called North Scottsdale and talked to the service manager. He said sorry, and actually refunded me the difference... As he stated that's not the Audi way.

Just purchased an Audi A6 - looked at 3 dealerships and Audi Peoria by far was the most diligent in wanting my business. Good communication via email (I can't always talk on the phone at work) and I never felt put off by the process. Lou Solomon and Joon Shin did a great job.

The process was fast and friendly, once we decided on the car we wanted we were done in 2 hours.

Just bought a new Audi A6 and looked into 3 different dealerships. Lou and his team were by far the most diligent throughout the process. Communication was mostly done through email (I don't have all day to talk on the phone) and responses were quick and concise. Ended up getting a great deal on the car and feel goo about the process thanks to Lou and team!

My experience with Alex Benson was great. He was very patient with me as I attempted to find the right vehicle to fit my needs. Tony in finance & Chris in the sales office were a delight to work with, as well.

Just purchased a Q5 from Audi Peoria. Worked with Englebert Sankar and could not be more pleased. Total experience from the initial telephone approach to the dealership through the discovery process and the financing for the purchase was quick, efficient and flawless. I received a great deal and the dealership worked hard to meet all of my requirements. I would recommend the team at Audi Peoria to anybody looking to purchase an Audi.

I purchased an Audi A-6. The entire purchase process was hassle free. We agreed upon price and terms in about 30 minutes of conversations total. I flew in to Phoenix to pick up the car from out of town and the dealership offered to send a driver to the airport to pick me up. When I got to the dealership, the paperwork and car were ready to go and I was out with a new car and all the paperwork done is about an hour. I highly recommend Audi Peoria.

I purchased a used car from this dealership. The process was simple and it was an awesome experience. I worked with JJ Saldana who has amazing customer service. He really worked with me, He made the car buying experience fun and stress free.

Our sales person was Sinine Bennett. She made the buying experience a delight! No pressure and she knows her stuff!

We worked with Timothy Jerome in sales. Our main goal was to have a smooth and easy car buying process, with no headaches and no games. In order to do this, my husband first called Timothy and he was very informative and helpful on the phone without being pushy. So we went into the dealership, were able to work out a great deal right away without any haggling, and we were out of the dealership within about an hour and a half. We couldn't leave with the car because the particular one I wanted was at another dealership- both the manager and Timothy were very communicative about the process and timing for getting the car, calling us a couple of times, and we picked up the car the next day. Timothy took the time to explain all the features of the car, while sitting in the car. Overall, he was extremely helpful and made the whole process very stress-free and easy. I plan to buy my next Audi from Timothy in about 5 years! The loan paperwork process also went very smoothly with Tony, who also was not at all pushy and went out of his way to get the best interest rate for us. We really appreciate all of the people we dealt with at Peoria Audi and I love my new A5!!

We worked with Timothy Jerome in sales. Our main goal was to have a smooth and easy car buying process, with no headaches and no games. In order to do this, my husband first called Timothy and he was very informative and helpful on the phone without being pushy. So we went into the dealership, were able to work out a great deal right away without any haggling, and we were out of the dealership within about an hour and a half. We couldn't leave with the car because the particular one I wanted was at another dealership- both the manager and Timothy were very communicative about the process and timing for getting the car, calling us a couple of times, and we picked up the car the next day. Timothy took the time to explain all the features of the car, while sitting in the car. Overall, he was extremely helpful and made the whole process very stress-free and easy. I plan to buy my next Audi from Timothy in about 5 years! The loan paperwork process also went very smoothly with Tony, who also was not at all pushy and went out of his way to get the best interest rate for us. We really appreciate all of the people we dealt with at Peoria Audi and I love my new A5!!

Lou provide great information via email per my request. Ted was more than honest and worked the deal while Chris brought it all together. I know I'm leaving others out, like the gentlemen who gave my girls coloring books and the warranty dude that broke it all down. Great experience! After a bad experience from another local Audi dealership, a friend recommended Peoria Audi where he purchased his A6 after having a poor experience with the same local dealership. The crew at Peoria have me for life now.

Audi of Peoria were very professional & honest with me & my husband JJ did not pressure me at all .I was the one who called JJ,he went to bat for us on the price ,now I AM A PROUD OWNER OF MY Q5 I love the car feel very safe & enjoy driving. Thank you so so much JJ & the Manager who made all this come true for my Birthday , Ellen Brink

Great... painless... professional... Lou Solomon was very easy to work with and treated me with respect

I just purchased my second Audi from from Audi Peoria, again my experience has been extremely satisfied. Everything was quick and easy. I would definitely purchase from them again.

My second purchase from Audi Peoria, very quick and easy. The purchase was fair, will purchase again in the future.

Juvenal Saldana sold me an amazing car at and got me a great deal! I highly recommend contacting him if you are thinking about purchasing a new Audi.

Nice people and competent! There was a good selection of models, colors, and trim of all Audi cars to review and choose from. Final negotiations were pleasant.

Lou was very profetional very fair .It was a very good experience leasing a car from this establishment

Since purchasing my Audi A5 from Peoria Audi, I have received nothing but the BEST from my Personal Service Technician Mike F. as well as the entire staff at the dealership. Everyone has always shown me sincere caring and attentiveness and willingness to help me in any way they can. I would highly recommend Audi of Peoria and Mike should be commended for his EXEMPLARY service and professionalism, which he has shown on a continuous basis.

By far the worst dealership ever ! Worst costumer service and so rude. They made us go through a hard process that we have never experienced before! Do not recommend anyone to purchase a car at this dealership !!

Outstanding service as usual at Audi of Peoria. This is one of the finest dealerships I have ever used----friendly and very professional .

While the dealership was adequate and they made the financial paperwork easy they were not able to secure the car I was promised. For anyone buying a 2016 Q3 wait until there is less of a demand and more supply. This was the 2nd deal that feel thru because the dealership was unable to get the car.

Just leased a new Q5 from Audi Peoria and it was a wonderful experience. A great salesman in Tim Jerome who was not pushy and was extremely helpful. My wife and I would definitely recommend this dealership.

We loved working with Sinine. She was wonderful. The only down side to all of this was after we got the price of the car settled we went to get the warranty portion done. We just thought we were done, and then we had to go through that again. I think that all dealers do that, but we were so tired by then. But everyone there was so nice and we loved going there.

Very professional staff and straight forward. Both Tim and Todd were very honest and helpful. No games. I would do it again...and may be I will in the future. I purchased a used certified car and I was treated like a "new customer". It was very appreciated.

We had a fantastic sale experience at Audi Peoria. We bought a new 2015 Q7-S line with the help of Jacob Surby and Joon Shin. It was very easy, straight forward, no games deal. I called Jacob knowing the vehicle I wanted (thanks to the easy to use on-line inventory tool) and offered a fair deal, including trade-in and cash. Mind you I call the other two Audi dealers in the valley with the same offer for a comparable vehicle and one responded the next day (too late) and the other never provided me with any feedback. After my discussion with Jacob and Joon over the phone, they called me back within 20 minutes and we closed the deal. No non-sense, fair to both parties. Delivery was outstanding. Facilities are great. I will definitely come back next year when it is time to buy another car.

The best purchasing experience of an automobile I have ever experienced. Period

Immediate, great service for an urgent problem. Always friendly and helpful and concerned about my problem. Highly recommended.

The best automobile buying experience ever. Down to earth, understanding and most of all, non Pompous. I will go no where else to purchase vehicles for myself and the rest of my family in the future.

By far, the best experience I have ever had purchasing an automobile. I would highly recommend this dealership due to their down to earth, understanding, professional treatment they showed in every aspect upon stepping into their dealership. I will go no where else now.

Best car buying experience I've ever had. The folks at Peoria Audi treat you right. Talk to Jake or JJ. They're the best!

I worked with Sinine Bennett and had a highly professional experience - great team and quality customer service. I would recommend Sinine.

I'm in the market for the RS7, so after reading the glowing reviews of Audi Peoria (AP), I went straight to their website. They have one RS7--Panther Black. Ok lets go check it out. On the drive to AP on Sun at 2 pm, I called to make sure they still had her in stock. Sales guy says, "Yes, it's still here." I say "Ok, great I'll be there to look/test drive in 30 mins." Ok. We get there and stroll around looking, looking, looking, until a friendly guy steps up. "We would like to look at the RS7." "Oh" and he pauses and looks around, so I start thinking that we're too late, and it's currently in negotiation. But then he says that "The car is on hold" and then "The car is sold." Confused as to why because I just called saying I'm on my way to check it out - which was confirmed by a guy in their sales dept. Well, he says, "All of our RS7s are pre-orded, so we don't keep any in inventory. But you are free to go the delivery bay and look at the sold one." (!) So... Just wanted to know if this is SOP for you guys at AP? Maybe I'm expecting too much.

I had a great experience at Audi Peoria, especially with Jake (Jacob) Surby. Jake worked with me on an online offer for an Q3 before we went in. After seeing a Q5 I decided to go with the Q5 instead. He was very patient and helped me pick out one that I love with a price I love! The follow up service was inpecable too. I would definitely recommend family and friends who are in need of a new Audi to Jake!

Sinine Bennett you are awesome, and truly helpful. I love my new Audi Q7 thank you.

Audi of Peoria is a great place to buy your car. Professional service from start to finish.

We were shopping Labor Day weekend for a new Q5 and happened upon Sinine Bennett at the Audi Dealership in Peoria. She was very professional, offered a no nonsense fair price for the car and an equally fair trade in value for our old car. Everything was low key with no pressure - just a friendly sales professional who answered all of our questions and provided a great car buying experience. I love my car and Sinine helped make it happen by shooting straight with us, genuinely caring about our satisfaction, and demonstrating great integrity in the whole process.

The people experience is what it should be. Hope you are lucky enough to go when Amir is working. He will spoil you with his courtesy and care.

Amir was wonderful! Their service team went above and beyond to get me in fast. I couldn't have asked for anything better. I truly would recommend them all especially Amir for any service needs! COMPLETELY surpassed me expectations.

Audi Peoria and the sales, finance team involved with our purchase provided my wife and I the best sales, delivery and follow up that we've ever experienced. Thanks again to Chris, Lou and Engle.

I bought an Audi A3. I never visited the dealership. I never drove the car. I only dealt with the salesperson who ended up delivering the car. This worked well and I am very happy with the car!

Purchased a 2016 Q5 in August 2015. We discussed what I was looking for ahead of time and the staff worked diligently to locate one that had my preferred color and list of options. Their pricing was reasonable on the new vehicle and our trade-in. At delivery the introduction to the car's features and technology was good, but overwhelming at first. Be prepared for the last minute pitch to sell dealer add-ons such as paint protection, maintenance plans, .... This added excessive time to the delivery process. Overall a good experience.

After visiting several valleywide dealers and talking to many sales associates, I ended up purchasing a preowned vehicle from Audi Peoria. Jacob, Todd, Chris, and Lou made my entire experience extremely easy and enjoyable. Everyone was very knowledgeable and professional. They went over the top with extras to make sure that I was satisfied with my purchase. Thank you guys for helping me into my dream car. Sincerely, Kevin F.

I purchased an Audi Q3 after visiting various brands and dealerships. Peoria Audi got my business because of their professional, efficient and friendly personal, especially my sales representative Trey Boblett.. Joon, the scheduling manager, jumped through hoops to get the 'right' vehicle to the dealership after the originally ordered one got damaged during transport from Europe to San Diego. I took delivery in a 'No Hurry' fashion. All features and functions of the Q3 were thoroughly explained and tried. All my concerns and questions were answered. A wonderful experience!

Very easy purchase. They met the price of another dealer easily

I just bought a 2015 Q7, this is my 3rd Audi in 7 years. A5 and A7. I got my A5 at Chandler, my A7 at Scottsdale, and my Q7 at Peoria. Peoria Audi is by far my favorite and gives the best deals and the best trade in value with no BS schemes or haggling. They honored the Edmunds price, no games, and gave me KBB price on my Ford trade in. Scottsdale Audi jacked me for "auction price" trade in, wanted nothing to do with a fair trade in of KBB price, I got screwed. Because of their "auction price" scheme I didn't even bother calling them this time to buy my Q7. Also both Scottsdale & Chandler wanted full MSRP, hard to work with those people. They think Audi is so special if you want it, you pay full MSRP. I had to buy slightly used to get a great deal. Not so with Peoria. They were up front with everything and I got my Q7 at dealer cost. I paid about $5400 below msrp! Also they were very knowledgable on Audi car details and had the right answers to everything. I found the the other dealers wee to busy and only had some of the answers and would "have someone call me back". Also the TEST DRIVE AT PEORIA IS AMAZING!. Drive it as long as you like to where ever. Hit the gas and check out the engine. The other dealers were a few miles and back to the lot. Like they were to busy to let you really test it out. Everything was perfect at Peoria. I'm an Audi guy and I'm going to Peoria Audi for now on, yet I live an hour away in Chandler. Can't beat Audi service at ANY Audi dealership though, they all rock on service, but for sales go to Peoria. I worked with Sinine and Trey and they were both super cool sales people with no hard pressure and kept their word and really cared and knew the details good. I laughed when a sales person at Chandler told me "you should check out out the sporty Quattro package. Their is no quattro package, it's Audi's signature AWD. Details are important in such an expensive purchase with so many options. I love my A7 and my Q7 (for my wife). I can't say enough good things about the folks at Peoria Audi, they have earned my Audi business forever.

JJ was awesome! While we were not able to settle on a deal the first time around he didn't pressure me into a sale. He then found me the perfect car at the price I wanted a week later and I signed. This is an awesome dealership and I would recommend it to anyone!

Michael Franklin was very helpful with my recent service visit at Audi of Peoria. Thank you for take good care of my A4.

Friendly and professional sales team and my salesman Jacob Surby The Best and very knowledgeable !!!

Bill Keldsen was our salesman and made the whole experience fantastic. Took his time and made us feel like a valued customer.

As good or better than buying from Family who likes you. Both reps and the finance guy I felt with seemed, honest, fair, and respectable. I'm impressed and pleased with my experience.

Jake in sales was very knowledgable and courteous. The buying process was efficient. Amir in service is top notch. Great dealership.

As always, Michael and the whole Audi of Peoria Service group exceed my expectations. Service of my car was fast and hassle free.

This was an outstanding car buying experience. I went in with my A4 for service, and their entire staff made me want to continue to be a part of the Audi Family....so I bought a new A3! :)

I first took my 2005 Audi A4 in for service since we had just moved to Phoenix from the island of Kauai in November 2014. There was no Audi dealer on Kauai and so the car had not been serviced by an authorized Audi dealer in 8 years. I met Amir the service manager who told me that he would have the car checked over completely to see if anything had been missed over the past 8 years. I learned that their service department is rated in the top 10% in the nation. The service department did a great job and then my wife and I decided to look at the new Audi line up of 6's, 7's and 8's. The Audi specialist we dealt with, Bill Keldsen, was most knowledgeable about each of the vehicles. We especially liked the Audi A8 and he took us on a test drive and explained the features and options on the car. Bill knew the car and it's features extremely well. We decided on the 2015 Audi A8. Based on my research, I knew what I wanted to pay for the car and how much my A4 was worth in trade. We dealt with Jun Saldana who negotiated the transaction. Jun was honest, forthright, and fair. There was no high pressure just honesty and fair negotiations. They were really great to do business with and I know that they will do an excellent job servicing my vehicle. I can highly recommend them as they were very professional and good people to deal with. Before you buy, check out the Audi Peoria team......they are great folks!!

5 Star all the way! The best dealership experience we have ever had. Todd Stamps was fantastic and really went the extra mile to see that we got the car that we wanted. And Chris Curtain helped make the whole deal come together! We just love our new A5 Cabriolet! This means a lot since my husband is a Detroit guy who always looked away from foreign made vehicles...his thoughts have changed! Will definitely come take a look when my husband is ready to change his car...we could be an Audi family!

Engle was a delight to deal with and made us feel as if there was nothing he wouldn't do to help us learn about our beautiful new convertible! From the moment we walked in, left, came back a couple of weeks later, he was cordial, friendly and knowledgeable. We are fortunate to have such a low pressure, highly friendly salesperson, as is Audi of Peoria.

Love this place! Just traded in my second Audi for another! Sales & Service are awesome. Keep it up!

Todd, JJ, and Jeremy were all very professional,knowledgeable, and helpful. Our car buying experience was the easiest ever. We will certainly revisit when we are ready for our next purchase. What a great experience for us.

Picked up my new A3 today, making this my 2nd car from Audi Peoria. What brought me back? The engineering quality of an Audi, and the unmatched Sales and Service staff at Peoria. Over the course of my 70 years, I've bought many cars, but never...seriously, never... had the pleasant and productive auto buying experiences provided by Joe Leavitt - Gen. Mgr., Chris Curtin - Gen. Sales Mgr., Engle Sankar - Sales Spec., and Jeremy Carithers - Finance Dir. When you're in the market for a car, you owe it to yourself to put Audi Peoria at the top of your list; you'll be happy you did.

Audi Peoria provides excellent customer service and Michael Franklin in the service department is exceptional. It is definitely a 5 star dealership that ensures its customers have a great Audi experience. The sales team also works together to ensure customer needs are met in a timely and courteous manner.

Engle, thank you for the great delivery experience! Lou Solomon, I was initially talking to Audi of Tucson when I started looking for the Q5 TDI. But they didn't have the right color combination and I wasn't interested in going through with a dealer trade. I want to thank you for putting together a very competitive offer for our Q5 TDI Prestige - well worth the drive up from Tucson! Besides, what better way to take in some shopping in Scottsdale the next day?

Warning to all! Make sure you don't take their word for it. Put eyes on the vehicle. Audi Peoria just delivered an S4 to me with tires that are on the wear bar, and they say " there are 5000 miles left on those tires". Having owned an AMA Superbike team, and currently owning the BMW motorcycle dealership in Tucson(Iron Horse BMW) tires don't go 5000 miles when they are on the wear bar. Worst of all, they said the car was perfect. Had they mentioned the state of the tires or the poorly repaired scratches, I would have been able to make an informed decision! John Cartwright

Very easy to work with. Being treated with respect in a car buying experience is an unusual experience. Thanks to everyone at Audi Peoria! Especially Timothy Jerome and Lou Solomon. I purchased a Q5 via internet and phone. Everything was ready to go as promised when we arrived in Phoenix. Just had to complete paperwork. Price and service were both excellent.

My first pleasant experience buying a car.

The sporty Q5 is one of the best compact luxury SUVs out there. It pleases in every way, and it comes well-equipped from the start. To top it all off, our salesman, Jacob Surby, is super knowledgeable and very reasonable when it comes to your car deal. I would recommend him and Peoria Audi any time.

The sporty Q5 is one of the best compact luxury SUVs out there. It pleases in every way, and it comes well-equipped from the start. To top it all off, our salesman, Jacob Surby, is super knowledgeable and very reasonable when it comes to your car deal. I would recommend him and Peoria Audi any time.

The sporty Q5 is one of the best compact luxury SUVs out there. It pleases in every way, and it comes well-equipped from the start. To top it all off, our salesman, Jacob Surby, is super knowledgeable and very reasonable when it comes to your car deal. I would recommend him and Peoria Audi any time.

I bought my car this weekend and the process was super quick. It couldn't have gone better. I got answers to all of my questions. Great service and great dealership!

we visited the lot and did'nt find the car we were looking for,so Tim took information about the type of car we wanted and found it in a couple of weeks .We got our Audi.

I bought my car three days ago and it couldn't have gone better. The process was super quick and all my questions/concerns were answered. Great service and great dealership. It had more inventory to choose from, based on what I was looking for.

Great experience from start to finish with Tim Jerome taking care of us from beginning to end. Pricing was up-front and no haggle with an awesome price on a Q3. We absolutely love our Q3 as well. A beautiful vehicle.

I knew what I wanted for my new Audi purchase. Peoria Audi outdid our expectations! We met some great people there, and got an incredible A5 . Bill was a very nice guy to work with. And Lane searched down our new A5. Both great guys! No pressure sale! Thank you for giving us a pleasant experience.

We were very impressed with Audi of Peoria. Our sales associate was knowledgeable, sincere, and I never felt like he was trying to pressure me into anything. The great service didn't stop with our associate. Every single person we spoke with, regardless if about the purchase or just chit chat, was so nice, knowledgeable and accommodating. I will definitely be going back to this location for my next Audi.

I've been meaning to get around to writing this review for a while now but have been busy enjoying my 2015 S5! The car is fantastic and my buying experience with Audi Peoria and Nancy was great. This is our second Audi and we had a wonderful experience purchasing our Q5 a few years ago - Nancy and the team at Peoria topped even our high expectations. I ALWAYS negotiate heavily for any car I buy but even I felt their asking price for my car was more than fair so I didn't even bother negotiating - folks need to pay their people and keep the lights on. Pricing out of the way, the other issue was that I'm in LA. A few phone calls to discuss details of the car and confirm pricing and my wife and I booked our tickets and were on our way. Nancy went out of her way to pick us up at our hotel to avoid paying for an expensive cab ride to the dealership. The dealership was clean and well organized and our car was inside, fully detailed, and waiting for us to inspect it. The prep team did a great job having the car ready, apart from a few finger smudges (which Nancy quickly took care of) the car was immaculate. You can tell from speaking with Nancy that she's a true auto enthusiast - she loves the product and really believes Audi makes some of the best cars on the road. It's good to speak with someone so confident and honest in what they're selling. As far as salespeople go, Nancy is top notch. She is extremely detail oriented - maybe a bit OCD like myself, something I appreciated. I can see how her knowledge of the product might be a little intimidating - she knows her stuff, but for anyone serious about wanting to know everything about the car they're about to buy - Nancy's probably got the info. Knowing that we were coming in from out of town, things were well laid out for us - we reviewed the paperwork, signed, and were on our way. Chris made sure we were good with all the numbers and relayed everything via email so we could have a hard copy of the numbers before we arrived. They were kind enough to gas the car up with a full tank so we could get a head start on beating traffic back to LA. It's unfortunate we're so far from Peoria as I would be happy to bring my cars to them for any maintenance or service work. My wife doesn't think so, but I see an R8 in our future - definitely will be contacting the team at Peoria when I'm ready.

I've been meaning to get around to writing this review for a while now but have been busy enjoying my 2015 S5! The car is fantastic and my buying experience with Audi Peoria and Nancy was great. This is our second Audi and we had a wonderful experience purchasing our Q5 a few years ago - Nancy and the team at Peoria topped even our high expectations. I ALWAYS negotiate heavily for any car I buy but even I felt their asking price for my car was more than fair so I didn't even bother negotiating - folks need to pay their people and keep the lights on. Pricing out of the way, the other issue was that I'm in LA. A few phone calls to discuss details of the car and confirm pricing and my wife and I booked our tickets and were on our way. Nancy went out of her way to pick us up at our hotel to avoid paying for an expensive cab ride to the dealership. The dealership was clean and well organized and our car was inside, fully detailed, and waiting for us to inspect it. The prep team did a great job having the car ready, apart from a few finger smudges (which Nancy quickly took care of) the car was immaculate. You can tell from speaking with Nancy that she's a true auto enthusiast - she loves the product and really believes Audi makes some of the best cars on the road. It's good to speak with someone so confident and honest in what they're selling. As far as salespeople go, Nancy is top notch. She is extremely detail oriented - maybe a bit OCD like myself, something I appreciated. I can see how her knowledge of the product might be a little intimidating - she knows her stuff, but for anyone serious about wanting to know everything about the car they're about to buy - Nancy's probably got the info. Knowing that we were coming in from out of town, things were well laid out for us - we reviewed the paperwork, signed, and were on our way. Chris made sure we were good with all the numbers and relayed everything via email so we could have a hard copy of the numbers before we arrived. They were kind enough to gas the car up with a full tank so we could get a head start on beating traffic back to LA. It's unfortunate we're so far from Peoria as I would be happy to bring my cars to them for any maintenance or service work. My wife doesn't think so, but I see an R8 in our future - definitely will be contacting the team at Peoria when I'm ready.

Was in the market for a used Audi and talked with JJ at Audi Peoria. He asked the right questions and helped us filter down to the car I was looking for through their extensive inventory. Buying process was easy and hassle-free. I'm a raving fan of Audi Peoria and will be a returning customer. Thanks for a great new car and friendly service!

I've been meaning to get around to writing this review for a while now but have been busy enjoying my 2015 S5! The car is fantastic and my buying experience with Audi Peoria and Nancy was great. This is our second Audi and we had a wonderful experience purchasing our Q5 a few years ago - Nancy and the team at Peoria topped even our high expectations. I ALWAYS negotiate heavily for any car I buy but even I felt their asking price for my car was more than fair so I didn't even bother negotiating - folks need to pay their people and keep the lights on. Pricing out of the way, the other issue was that I'm in LA. A few phone calls to discuss details of the car and confirm pricing and my wife and I booked our tickets and were on our way. Nancy went out of her way to pick us up at our hotel to avoid paying for an expensive cab ride to the dealership. The dealership was clean and well organized and our car was inside, fully detailed, and waiting for us to inspect it. The prep team did a great job having the car ready, apart from a few finger smudges (which Nancy quickly took care of) the car was immaculate. You can tell from speaking with Nancy that she's a true auto enthusiast - she loves the product and really believes Audi makes some of the best cars on the road. It's good to speak with someone so confident and honest in what they're selling. As far as salespeople go, Nancy is top notch. She is extremely detail oriented - maybe a bit OCD like myself, something I appreciated. I can see how her knowledge of the product might be a little intimidating - she knows her stuff, but for anyone serious about wanting to know everything about the car they're about to buy - Nancy's probably got the info. Knowing that we were coming in from out of town, things were well laid out for us - we reviewed the paperwork, signed, and were on our way. Chris made sure we were good with all the numbers and relayed everything via email so we could have a hard copy of the numbers before we arrived. They were kind enough to gas the car up with a full tank so we could get a head start on beating traffic back to LA. It's unfortunate we're so far from Peoria as I would be happy to bring my cars to them for any maintenance or service work. My wife doesn't think so, but I see an R8 in our future - definitely will be contacting the team at Peoria when I'm ready.

Awesome experience! Bought my Audi on Saturday, but the process started earlier in the week w/ a phone call from JJ. I live in Chandler and made the trek to Peoria, well worth it! I'm a happy customer and an Audi fan for life.

After having several miserable experiences with high-line dealers near our home in the San Diego, CA, I decided to swing by Audi Peoria after traveling to the Phoenix Area. A friend of mine had just purchased an Audi from this dealership and strongly recommended them over other dealers in the area - such as in N. Scottsdale. Rather than other dealerships I've been to, I felt instantly at ease at Audi Peoria. I didn't feel pressured, I didn't feel judged. I just felt like I was getting consultive guidance with someone that was looking out for me and not just trying to sell a car. My salesperson was Nancy Deurell and she was fantastic. She was patient teaching me all about the cars and really made me feel at ease. I also dealt with these other dealer employees: Chris, Todd, and Englerbert. They were all fantastic. If you're in the market for a new car and want a great experience start -> finish, or just want to see some of the latest and greatest - check out Audi Peoria. Thanks guys!

Great experience. Found my car online and communicated with Todd and Lou for about a month before finally pulling the trigger. The process was seamless and they offered much better service than my local Audi dealership. The price I got was also 5k cheaper than anything being offered locally. The entire out-of-state process was great, from documents to the vehicle delivery. Buying sight unseen takes a leap of faith but I'm thrilled with the vehicle and I'd certainly buy from Audi Peoria again.

The people and environment make me feel very comfortable

The sales staff was amazing. Todd Stamps was very professional and took very good care of us. Answered all our questions. Highly recommended.

A good experience They found the car I was looking for

Pleasant experience from start to finish. No pressure.

I went to Audi of Peoria, interested in 2 cars that they had available. Lane was incredibly helpful and patient while I spent most of the day trying to decide between the two! I didn't feel pressured at all, and Lane was quick to answer all of my questions that came up while I was trying to make a decision. I ended up choosing a certified Audi A5 convertible and couldn't have been happier. Lane even broke out the big bow for a photo opportunity after the sale! I'll definitely be going back here to purchase my next car.

They were very good. On time, less expensive than in NY, did updates and cleaned car inside and out.

Awesome experience, qppropriate attention to my desires and didn't try to "sell" me a vehicle. My sales rep Jake Surby was knowledgeable, knows the product. Follow up was excellent as well. I would expect nothing less from a luxury car manufacturer. such as Audi. Jake may have only been working there for 9 days, but you wouldn't know it. Thank you for making it a positive experience .

What a great experience. We were previously loyal to Lexus, but loved the Q5 so much that we had to test drive it. We live in the east Phoenix area, but were more than happy to drive 45 minutes west to the Peoria dealership. Lane had already worked up a reasonable offer for me online, so all we had to do was take the car for a spin (with JJ-who was awesome!). When we got back, Chris (sales manager) made an offer I couldn't refuse AND gave us fantastic trade-in value on my wife's Lexus IS 250. I would definitely drive the extra mile(s) for another experience just like the one we enjoyed with Peoria Lexus.

This dealership and the staff we dealt with were outstanding. Lane Rogers the salesman was knowledgeable about the new Q3's features and was clearly very passionate about the product - an essential characteristic in my opinion. Other team members including Lou Solomon the Sales manager, Joe Leavitt the General Manager and Engel Sankar the Finance Manager were very courteous and professional. This dealerships level of engagement struck the right balance of respect for the customer and a desire to make a sale. I traveled over 40 miles to this dealership even though the North Scottsdale dealership were closer, While North Scottsdale were courteous, there was a marked difference in the responsiveness to questions - as noted by another customer. In addition, the level of product knowledge at Audi Peoria was fantastic. This is my return to the Audi brand after almost 17 years. I like what the brand is doing and dealerships like Audi Peoria are a fantastic extension to the Audi name. Definitely recommend Audi Peoria and especially the staff members mentioned

The buying process was quick and easy. My salesman Todd was honest and to the point with pricing and finance. The customer service after the sale was the best I have ever received from a car dealer. Thank you!

What a pleasant car buying experience, especially compared to the other Audi dealers in town. Highly recommended!

They were easy to negotiate with, thorough in explaining operation of vehicle and gave me a very fair price for my trade-in. Service dept. called promptly to schedule visit to provide the items not yet on the vehicle.

My entire experience when buying my car was a pleasant one I found just the car I wanted with almost all the options I had hoped to find. Salespeople were friendly, helpful, and very patient when answering my questions. I would not hesitate to recommend this dealership to a friend.

I plan to purchase a new luxury SUV in the near future. I was in the area visiting and thought I would stop by this Audi dealer for some info and a test drive. Upon entering the dealership I was "greeted" by Nancy...and I use the term "greeted" lightly. She seemed like she didn't want to be bothered, despite the dealership being empty (it was 12/24 around 1:30pm). I asked if I could test drive a Q3, she showed me to one on the lot. Again I asked if I could take it for a test drive. I handed her my out of state license and she responded by saying "are you going to be buying from here". I responded that I was in the area visiting and gathering info on potential new SUV's. She disappeared for a few minutes, when she returned she informed me that she was too busy to take me for a test drive because she had other customers that would be purchasing from this dealership to work with. After looking around the lot a little bit I walked back into the showroom to find 1 other customer. Audi may have a good reputation, but after the experience I had with Nancy at Peoria Audi I am not inclined to purchase one. Not only did it turn me off to this dealership, it turned me off to the Audi brand all together! As a footnote, I visited the Acura dealership across the street immediately following this experience only to be greeted very warmly by Darren. I told him that I was from out of town and looking to get info about Acura SUV's. He gladly joined me on a test drive and answered all of my questions......the Acura is now #1 on my list of potential purchases. Nancy was a very poor reflection on Audi.