Excellent experience from all involved. Engle was an amazing salesman who knows and understands this product. No haggle, no “let me check with my manager” tricks. I was provided the best product at the best price and will be using this dealership for any future purchases. First class from top to bottom!

The dealership has excellent customer service, fair prices and is low key, unlike some of its competitors. We have purchased three vehicles from Audi Peoria and I have had only positive experiences.

Took our Audi in for service. David Saisslin was great. Knowledgeable with excellent customer service. Needed a loaner car for the day, it was there ready to go. All in all a great experience.

Was happy with all services done by Audi peoria

I had an absolutely stellar experience at Peoria Audi. Scott Wikert assisted me in finding exactly what was the right fit for me. I ended up with an A4 that I absolutely love. The negotiations and details were discussed openly and clearly. After making a deal, Jason Rawlins the Finance Manager was a breeze to work with and totally transparent in the details. I would recommend Peoria Audi and specifically Scott and Jason to anyone interested in a purchasing an Audi. Highly recommended!

Scott Wikert is an incredible sales person. He facilitated my vehicle trade & found me a Q5 with the absolute exact spec I was hunting for. I highly recommend Audi Peoria.

The General Manager was pleasant to deal with, the salesman, Engel, was pleasant. When they rolled out the Red Carpet for delivery, it was less than epic. Pricing on my new Q5 was much better than other dealers. Dr.SJC

Purchased out of state - they had a really good deal with no haggling that local dealerships here in Nor Cal couldn't match. Process was fairly smooth working with Josh the sales manager walking me through the entire process. It took about two weeks accounting for delivery of car to dealership, overnight paperwork, and final delivery of car to me. I'd say the experience was definitely more pleasant than dealing with sales people at the dealerships around here.

Jason listened to what I was looking for and brought out the cars that fit my needs. His recommendation was what he thought was the better fit and he was absolutely right. The entire process took about 2.5 hours and that included the small issue with electronic signatures. Overall it was very smooth.😀

Quick, friendly and efficient!!

Service center. After we had our tires checked at Discount tire for low pressure where they filled them but we could not figure out how to get the low tire message off. Took in our A3 to Audi where we purchased the car in December 2018. Audi service center told us to not take our car to Discount Tire since they never actually "check the tires" to see why they are losing air but we experienced the same level of service at Audi. Service center added air, 3 days later low pressure icon and message again. They actually checked the tire per our request the second time and found it had a big screw in it. Kept the car for 3 days to order an new tire which is fine but on the third day, never called by 4 pm like they said they would. We finally called around 4:30 pm and they told us the tire ordered was not in and the guy handling our car was out sick. Finally got the car back the fourth day. More communication would have helped. Also, actually checking the reason behind the low air pressure would have saved us time as well. Our buying experience there was great, not so sure about the service center on our CPO car.

Recently purchased a used Audi from an independent auto dealer. Went to Peoria Audi to repair a few small deficiencies. On their own initiative they completed an overall inspection revealing, operational and safety deficiencies that we can now bring up with the Independent seller of the car to remedy. Thank you to our Service Advisor Dave and the Audi service team for going above and beyond. You have earned a new loyal customer.

Just got my car back from being serviced at Audi. I hadn’t been to this location or used Audi in a very long time, I have to say this is the best experience I’ve ever had with car problems. Dave saisslin took very good care of me, communicated with me every step of the way and got me back in my car as soon as possible. Top of the line customer service and work. I’ll be sure to be back for every service from oil changes to everything under the hood. Thanks again Dave.

Lee and the team at Audi Peoria were fantastic throughout our service request. We’re from out of town and have been traveling about 5000 miles and wanted to make sure our Audi Q3 was all set for the return 2,500 mile drive. Lee was extremely courteous taking my initial call and had our car serviced and out within the allotted time. He went over everything that was done and made sure everything was to my satisfaction. A great job!!

1) I bought a CPO Audi Q8 on 3-30-19. Good price. I drove 700 miles each way to do the deal. It’s a great vehicle. 2) Friendly and constant communication before I got there to finalize the deal. However, The manager Jeffrey Kohn couldn’t get simple numbers correct on several deal sheets. 3) When I arrived the vehicle was out front, clean and nothing missing. Nice. 4) Before I set foot in the dealership I provided them with scans of my ID, insurance & current registration. I also told them I would not need a loan or credit check nor would I authorize one. 4) The day i picked it up I brought my trade-in, a check from my credit union and an Amex to pay for the vehicle in full. They knew all of this in advance. 5) The salesman Scott Wilkert handed me what looked like a redacted credit application and told me to fill a few spots in “due to identity check, 9/11, terrorism, etc.” From my dealings in finance I knew that was a lie & told him that. I told him & wrote on the paper I would not authorize a hard credit pull inquiry for an auto loan. He said he understood. 6) The rest of the deal went fine. Scott Wilkert did a good job showing me the Q8’s features. I met with Helen Nicely for paperwork and I left with my vehicle. 7) 2 hours later all the tires had a warning light (TPMS) that I fixed manually since each tire was 3-7lbs low on air. 8) The next 2 days I texted the salesman Scott Wilkert several times to get basic things setup that should have been completed at the dealership but nothing happened. A couple days later I contacted Audi directly to setup (Key User, My Audi, SiriusXM trial). 9) The next day I got an alert of a hard inquiry on my Experian credit report for the purposes of an auto loan. I contacted Experian and they said the dealership needs to fix it. I reached out to the dealership and got the run around from the dealership (Helen Nicely, Jeffrey Kohn) Once I replied with the actual laws (below) they stopped communicating. I have a report into AutoNation corporate. 10) Attention Vehicle Shoppers: The Patriot Act-Terrorism Hard Inquiry Credit Check line dealerships say is a scam. The USA PATRIOT Act of 2001 law does not require that a dealership perform a credit check on a customer that brings their own financing from their credit union, bank, etc. This has nothing to do with the PATRIOT Act of 2001 and should never be invoked by a dealership because it’s false. Dealerships DO have to check all buyers against the U.S. Department of Treasury Office of Foreign Assets Control's list (OFAC) of designated nationals and blocked people. This is also NOT a hard inquiry credit check and doesn’t require an SSN. OFAC also pre-dates The PATRIOT Act. It’s a way to size you up, shop your information and sell you more stuff for them to make more $. This dealership & AutoNation needs to stop this blatant misuse out of an unrelated law. A simple google search is all you need. 11) Note to the dealer & AutoNation: If you were really concerned about terrorism & fraud then run a soft credit inquiry on a person. Also, if a person leaves you a large check, an expensive trade in and $ on an Amex, their identity documents, etc then you’re safe. Get real & stop misusing a law to lie to people to fit your sales tactics. Thank you.

1) I bought a CPO Audi Q8 in March 2019. Good price. I drove 700 miles each way to do the deal. It’s a great vehicle. 2) Friendly and constant communication before I got there to finalize the deal. However, The manager Jeffrey Kohn couldn’t get simple numbers correct on several deal sheets. 3) When I arrived the vehicle was out front, clean and nothing missing. Nice. 4) Before I set foot in the dealership I provided them with scans of my ID, insurance & current registration. I also told them I would not need a loan or credit check nor would I authorize one. 5) The day i picked it up I brought my identity documents, trade-in, a check from my credit union and $ to pay for the vehicle in full. They knew all of this in advance. 6) The salesman Scott Wilkert handed me what looked like a redacted credit application and told me to fill a few spots in “due to identity check, 9/11, terrorism, etc.” From my dealings in finance I knew that was a lie & told him that. I told him & wrote on the paper I would not authorize a hard credit pull inquiry for an auto loan. He said he understood. 7) The rest of the deal went fine. Scott Wilkert did a good job showing me the Q8’s features. I met with Helen Nicely for paperwork and I left with my vehicle. 8) 2 hours later all the tires had a warning light (TPMS) that I fixed manually since each tire was 3-7lbs low on air. 9) The next 2 days I texted the salesman Scott Wilkert several times to get basic things setup that should have been completed at the dealership but nothing happened. A couple days later I contacted Audi directly to setup (Key User, My Audi, SiriusXM trial). 10) The next day I got an alert of a hard inquiry on my Experian credit report for the purposes of an auto loan. I contacted Experian and they said the dealership needs to fix it. I reached out to the dealership and got the run around from the dealership (Helen Nicely, Jeffrey Kohn) Once I replied with the actual laws (below) they stopped communicating. I have a report into AutoNation corporate. 11) Attention Vehicle Shoppers: The Patriot Act-Terrorism Hard Inquiry Credit Check line dealerships use is a scam. The USA PATRIOT Act of 2001 law does not require that a dealership perform a credit check on a customer that brings their own financing from their credit union, bank, etc. This has nothing to do with the PATRIOT Act of 2001 and should never be invoked by a dealership because it’s false. Dealerships DO have to check all buyers against the U.S. Department of Treasury Office of Foreign Assets Control's list (OFAC) of designated nationals and blocked people. This is also NOT a hard inquiry credit check and doesn’t require an SSN. OFAC also pre-dates The PATRIOT Act. It’s a way to size you up, shop your information and sell you more stuff for them to make more $. This dealership & AutoNation needs to stop this blatant misuse out of an unrelated law. A simple google search is all you need. 12) Note to the dealer & AutoNation: If you are really concerned about terrorism & fraud then run a soft credit inquiry on a person or use the OFAC database as intended. Also, if a person leaves you a large check, an expensive trade in and $, their identity documents, etc then you’re safe. Get real & stop misusing a law to lie to people to fit your sales tactics. Thank you.

Very professional and very patient.

I had a great experience. I live in Utah and found a better selection of the kind of car I wanted to buy in the Phoenix area. I found the car I wanted online, contacted the dealership through USAA and had my dad test drive it. Amber handled the process cradle to grave, including the test drive. She was always available for questions and kept me up to date on the process. It was an awesome experience and I would definitely consider them again for my next purchase.

Mike and his crew in the service dept. always do an outstanding job. Wouldn't go to any other shop.

Mike in service did an outstanding job ! He above and beyond to get everything handled. I will only use Peoria Audi Thank you

Excellent service top to bottom! From negotiations to driving off the lot with my new A4.

Went in for 1st "major" servicing and a recall on our TT. They did everything in a timely manner, took good care of the car, and cleaned it before handing it back over. Our Service Manager, Lee, saw that a bird had gotten to the car between the time it was cleaned and we picked it up, and he grabbed a wet rag to clean off the bird stuff.... thats customer service!

I was immediately impressed with the service mgr, Mike. I could see he was buried with customers, phone calls and questions but I never felt like he wasn’t listening to me and understanding my needs...rare skill set. Not only did he take care of me/my car in a reasonable timeline but he also took the time to communicate with me and give me feedback and options. I’m new to the valley and have since realized that there are other Audi service options/locations, one of which is more geographically convenient. Because of my experience with Mike, I will continue to go the extra distance to Peoria Audi.

The service department does an excellent job of keeping owners aware of what is being done with your vehicle. If they need to keep the vehicle another day they make sure you have something to drive, and they make you aware of what is being done to your auto. From ordering parts to installing new ones, you are always aware of what the reason is for the work being done on your auto. You can call and check on the status of your auto whenever you want. When they complete the work, they usually leave your auto in very good condition--from cleaning the interior to washing the exterior.

Took my A3 in originally as the cooling light was on. Mike Franklin immediately took my car into the service area and added coolant. No charge. I then made an appointment for my 55,000 check up. Time was set for 8:00 a week later. Day before I called to up it to 7:30 due to an appointment. Mike made the change immediately. When I got there the paperwork was ready and a loaner was given to me so I could get to my earlier appointment. Very quick and professional. Car was ready at the exact time I requested and everything handled smoothly. Car was nice and clean and shiny. Good dealership!!

I have an Audi S7 and couldn't be happier with the service provided by Audi of Peoria. Mike is especially easy to talk to and work with.

The service department did exactly what they told me they were going to do and what I requested be done. The cost were fair and what they quoted me before they started the work

It's been almost a week since we bought our Q5 and we are IN LOVE! We upgraded from a Chevy Traverse & I will never, EVER buy Chevy again. This mama was sick of her boring family wagon, and needed to revive myself with a gorgeous & fast (but still family friendly) Audi. Wyatt was a great salesman, and he took very good care of us. We are a no BS type of family, and sincerely appreciated Wyatt for his honesty & help. The dealership is beautiful, & these Audi's are even more beautiful. Renee was great to work with in the finance department as well. We always despise buying vehicles due to the usual shady sales-y ways and did not feel that way at all with Audi Peoria. We will definitely be back! Great car buying experience and highly recommend this dealership.

Engle and Renee were so helpful and kind. I’ve never owned a luxury car before and they made buying an Audi such a good experience. I will definitely be coming back here for my next car!

We had limited time and really appreciated the no-nonsense, professional experience when buying our new Q7. Shot in sales and Jason in finance were extremely friendly, knowledgeable and just wonderful to work with.

I recently bought a new car from them. It was a pleasant experience. Our salesman Daniel was great! The whole staff was very cordial. I would strongly recommend Audi Peoria

I purchased a nice vehicle with a 90 in house warranty and a $3000.00 extended warranty. The dealership and warranty company denied all the repairs the vehicle needed after only about 4 weeks of us owning it. We had to fight tooth and nail to get our refund. It has been almost 12 weeks and we have not received a dime back. The manager Jeff laughed at me and threatened to call the police of I showed up there to complain In person.. what a horrible and dishonest company. Sales manager was Jeff and Financing rep who sold us the warranty was Helene (GOES BY RENEE) Nicely. Don't go there.. RUN! If I could give no stars i would!!!

They get zero stars from me. This is by far the WORST place I have done business with when it comes to buying a car.. And I have bought A LOT of cars over the years. We bought a used vehicle ONLY if we could buy a good warranty with it to protect ourselves in case it needed repairs. The warranty that Audi speaks highly about and sells to their customers (red shield) is expensive and garbage! It cost me $2,989 on top of the price of the vehicle. The vehicle ended up needing a couple repairs after the first 1-2 months of having it. The warranty company refused to cover those repairs, even though it clearly showed on their brochure it was under the list of things covered. We showed up at the dealership and explained what was going on. Helen Nicely (goes by Renee), in financing said we were still within our 90 day warranty through the dealership. So after lots and lots of arguing with the manager (Jeff) there, they agreed to fix the problems the car had. After this, we filed a complaint against the warranty company and demanded all of our money back. Which was $2,989 and $186.15 for a diagnostic fee. They agreed to refund all of this which I have proof of and in a timely manner. We cancelled everything on the 19th of January. When we called the warranty company to follow up, they stated that they processed it on the 24th & they sent the checks to Audi (which I do not understand). Audi was then supposed to send it to my bank so it could be deposited into my account. All of this was supposed to be done within 4-6 weeks. It is now 2 days away from 10 weeks! We have called Audi numerous times. Renee and the manager dodge our calls whenever they can. Renee, finally called last night and stated she had no idea where the checks were. When we said it is supposed to be two checks, she was silent. All we want is our money back!! We have already sold the vehicle, but could only do so by paying over $4,000 out of our own pocket because this redund never showed up. I want to know where the checks are and I want them sent to me immediately! I am trying to be patient but I will call 3 on your side and whoever else I need to call so that this is taken care of. SO, BUYERS BEWARE when buying anything from this dealership. They dont look after thier customers. Once you sign on the line, they could care less about you or whatever you purchased after that. I recommend shopping somewhere else and NOT purchasing their BS extended warranty.

Mike, the agent, was fabulous, making the process of taking my car in for service reasonable, and, to the extent possible, a positive experience.

I can always count on Michael Franklin, the Assistant Service Manager, to make sure my S5 Cab is properly serviced and to provide a loaner when needed. I have no issues with this dealership and enjoy going there.

I can always count on Michael Franklin, the Assistant Service Manager, to make sure my S5 Cab is properly serviced and to provide a loaner when needed. I have no issues with this dealership and enjoy going there.

Always great service from mike

Great service department! Thanks for making my process so simple and speedy!

I have been to not luxury car dealers and they offer bottle water and donuts or snacks while waiting and audi does not.

Excellent service..timely and efficient. Very Caring and friendly.

Great Service Team !!!!!!!

We found a great deal through the internet and made arrangements to fly to PHX to see the car (we live in the San Francisco Bay Area). We had been looking for a specific model and nearly purchase a car the weekend before that was a year older, but the dealer still had it at the detailer and we couldn't see it. We are so lucky that we didn't. Audi Peoria did a great job and let us take the car during the final paperwork, which took an extra 1/2 day. Not a lot of pressure and a fair price - but no haggling... We think they are a good dealership in this area.

Great service from great people.

I have purchased A LOT of cars in my lifetime (SMH). This was an AMAZING experience. Contact Jake for your sales needs and Rene will respectfully care for your finances. Thank you Audi Peoria!

Great customer service. Areli had a loaner car ready and communicated with me at each step. Very happy (as always) with Peoria Audi.

Wyatt went way above and beyond searching for the perfect car for me. By far the best car buying experience I have ever had. Really with the entire staff there at Audi Peoria. Professional, honest, caring, trustworthy and not pushy. I will recommend Wyatt to everybody in the market for a new Audi or any brand of pre-owned car, for a smooth effortless car buying experience.

Well I'm just saying, if you can afford the luxury you deserve,then enjoy the benefits! You would be surprised at the number of things you've ,bought em these days. Get home and there is simply no quality to it! Your new item soon ,turns into a piece full pile! I don't think people who have the mindset, and always go for the best and do! And if its at a good price? you've done well for yourself, right? Well i think no less of myself when wanting what is best for me! So in doing so i shop around and get my facts! Now i am not a mechanic and the last thing i need to do is put up all the moneys, make this relationship with my new best asset, my vehicle, my counterpart, and watch it fall to pieces right in front of me with no ability to fix! This has got to be the worst!! No worries, no worries! Be sensible people of our fine, i say fine, Arizona community, get you an Audi! Today!

Great Service! Knowledge in the product they sell.

Extremely professional. I dropped my car off at a specific time. The work was completed on time.

Great place for service! Awesome staff and have a nice waiting room with coffee and water. Complimentary car wash was very appreciated. Would recommend and return

Excellent Customer service and keep you Informed throughout the process!

My car went in for a recall and everything went smoothly from the Service rep to the person bringing up my car when everything was finished. I really love that a loaner car was available to me so my day wasn't interrupted with the errands I had to do.

I drive from Prescott to Peoria (~90 miles) to have the regular maintenance service on my 2018 A4 quattro. I always receive great service and the wait has never been long. I'll continue coming back to Audi Peoria given the kind of service I continue to receive.

1st rate... best in valley

I had a GREAT experience buying my new 2019 Audi S5 Sportback from Audi Peoria. There were no cars available on the entire state of AZ and they managed to find the exact car I wanted in California and shipped it out for me, gave me a great deal on it, and I couldn't be any happier!! Great job by all their staff, but especially my sales persons, Amber and Jacob. Job well done!!

Ok

Great customer service, loved the clean car I got back!

Friendly and helpful staff. Great experience

Audi Peoria was awesome Scott Wiekert and Renee Nicely were the ultimate help. They’ve sold me not one Audi Q5 but two and I will continue to return as long as they are there for providing great customer service.

Sales process was great. Fair negotiations and friendly staff. Took delivery of the car knowing that there was an issue with the tires being flatspotted and they might not self correct. Was promised that if it needed new tires, my car would be flatbedded back and forth. Fair enough. Ended up needing the tires and let the dealer know. Took a week to come in and when the service guy called I had to explain what I was promised. This was a Thursday and he said the appt would be Tuesday. Tuesday rolled around with no word. Got a call on Tuesday afternoon that the car would be picked up on Wednesday which it was. Left me a loaner of a car that was a tick over a third of the value of my car. My car was to be returned the next day. I emailed later that afternoon about something that I needed checked on the car. No response. Called at noon on Thursday for an update and left a voicemail. An hour and half later got a call back. They ordered the wrong tires and they need to keep the car AN EXTRA SIX DAYS. I told them to bring it back that day because I didn’t want it sitting on the lot for that long. Their biggest concern was making it clear the burden would be on me to bring it back that they would not provide transportation to make up for their mistake. Not my fault the wrong tires were ordered and don’t think it is out of line not wanting my S7 bouncing around the lot out back for a week. The dealer is an hour from my house so now I have to drive back in a week to get something done that should’ve been fixed before the car was delivered. Would expect this from a lesser brand but disappointing to get this kind of service from Audi.

I purchased a 2018 A6 and Jennifer M. provided such an excellent experience that I will be back again. Top notch shop with an excellent staff. Thanks for bringing me into the Audi family.

Great experience buying a great car. Thanks Amber!!

Excellent service. Mike the service was very knowledgeable and took the time with me understand my needs. All of my issues were addressed and repaired. Having a loaner car made th whole experience simple.

Always, very satisfied They very professional and treat there customers in the greatest manner

Great service. Micheal was there and waiting for me to arrive. Not only was the car promised in 2.5 hours but they even did an additional recall on top of the oil change and met the time frame. This was my first visit and I hope any and all additional service turns out the same. Thanks for the complete and timely work. 👍

Todd Stamps was great to work with and made the car ordering experience hassle free. He was knowledgeable, responsive, and kept in contact throughout the process of ordering until delivery. I would highly recommend.

The process was very cordial. The person with whom we dealt was very cool. There was no pressure. We discussed the various features available, particularly those, in which I expressed an interest. I was satisfied with the settled price

Th dealership replaced the differential of the car. Took them three days to get the replacement part, and another three days to complete the repair. It was an outstandinfg experience from an excellent dealership.

Very professional and knowledgeable staff. Arelli my service advisor seems to know everything about every Audi vehicle and can always answer all my questions.

Amazing experience....Amber M. was phenomenal in every possible way!

Awesome experience. Amber M. was phenomenal!

Worked with Wyat and finance manager Helene Nicely. They were fast and easy to work with. Helene was so nice to us. I bought the car for my dad as a gift. She went above and beyond to help me make the whole experience of gift giving feel even more special than it already was.

So far can't say anything but good things. The whole experience is been really good.

Excellent except for having to wait for 1 1/2 hrs to complete the transaction. I expected a cash transaction to go much simpler and that I would have been able to leave the dealership with the car. However they did agree to deliver the car and paperwork to my home in Scottsdale the following day which they did and the transaction was completed to my satisfaction

Very quick and Lee explained wht was done very clearly.

Brilliant customer service with zero pressure tactics.

I had a great experience with Amber Mills purchasing a new Q5 here. I shopped around online and told her which colors/features I wanted and the price I wanted to pay. She didn't have the vehicle on her lot, but she tracked it down from another dealer and kept me updated on the progress. I drove past 3 different Audi dealerships in the valley from Gilbert because Amber was able to deliver what we wanted without any of the bait and switch tactics that I've seen at other dealers. I'll definitely be back when we're ready to buy again!

So I switched to Peoria Audi due to moving and I'm so glad this will be my dealership for my car! Outstanding customer service by Nick my service rep!! He kept me updated throughout the day on the status of my car and got me a loaner for the day so I wasn't stuck at home. I highly recommend this dealership!!

Lee in Service department was very courteous, professional and helpful. Pricing and wait time for the service to be performed was exactly what he said. Other staff was helpful and courteous also. Business was clean.

Amber helped me to buy a used car today and she was far beyond helpful. The dealership is clean the people are helpful and not pushy at all. I can easily recomend then to anyone looking to buy a car in a no stress enviroment

Ended up with a great price and an enjoyable buying experience. Very short time, but the Q7 appears to be an amazing vehicle.

Amber was excellent, A+ car buying experience.

Very professional. Got me in and out in just a few minutes. Ready with the loaner and had my car ready in a short period of time.

Overall a great experience dealing with the team at Audi Peoria! Auto Nation is a "no haggle company" I do love my car! Thanks so much! Especially to Scott and Helen!

Excellent service and attention to detail. Appreciate the loaner vehicle

This was an incredibly pleasant and easy way to purchase a car. Amber from the Internet Sales team could not be more efficient, pleasant and great to work with. The car, BTW, is in great condition and we are extremely happy with this experience.

Great experience. Engle in Sales and Jason in Finance were both amazing to work with. Looking forward to having our new A3 serviced there as well.

Was overall happy with the experience. Salesperson was very knowledgeable about the products, which was helpful in deciding. The service department is top notch, very classy. I appreciated the information and all the staff that was involved. I spoke to several dealers prior to this one including carvana.

Tanks for this good fast service and courtesy Have a good day Fernand from Penticton BC Canada 👍

One of the best place to shop around... they don’t force you for anything....Amber is the best and she made it simple 👍👍

The dynamic duo of Mike and Lee ensure an outstanding experience, kept promises and spectacular follow up and follow through. They are both professional, friendly and dedicated to their craft.

I used to hate shopping for a new vehicle, not anymore. Had a wonderful experience. Scott, our salesperson made it a joyful undertaking. He, along with Renee and Josh Gavin could not have been more amenable. Left with a Q7 which was love at first sight. Also, received a fair trade in price for my Mercedes.

Great service experience at Audi Peoria. Clear expectations were set and executed. They answered all my questions and even a few I didn’t realize I had. Best of the best!

It was a stress-free experience. Nice people including the salesman, the finance manager and the receptionist.

Have had another great experience with Service Department and Amir, in particular. Noticed that the level of care has not declined once original warranty expired and Amir has gone out of his way to ensure I didn't pay for services that were not yet needed. The experiences I have had with service at Audi of Peoria have ensured that I will purchase my next vehicle here and I appreciate the treatment received since the day of my first appointment here. It's been another year since posting the above and I followed through by purchasing another vehicle from Audi Peoria. Lou and Engle were both great to work with and ended up with an awesome car. Hoping future experiences with Service Dept. will be as perfect as previous years. Satisfied client.

The customer service in the service department was amazing! Received great service was in an out within 45min, and they were able to get me in the same day! Definitely will be going back for my service needs.

Sales agent Mr Wyatt was extremely helpful and knowledgeable . Disappointed regarding the initial visit when it took them to 15-20 minutes to even noticing us and only happened when I was prepared to leave . The experience with the perticular agent was good even though I was in touch with some sales manager before hand . There was no excitement for us in staff when i bought the car . Over all I had a fair deal so end up buying the car .

Lee was very efficient and on time with my appointment. Exact on estimated wait time. I was able to use their waiting area desk to accomplish some work while I waited. Nice people in this dealership.

Honest, no-pressure sales representative

Best car buying experience I have ever had. Upfront and honest. No pressure. Highly recommend Audi Peoria to anyone shopping for a new car.

Best car buying experience of my life. Very friendly staff, upfront and honest, no games or pressure. I highly recommend Audi Peoria to anyone shopping for a new car. Ask for Amber, she was great and made the entire process quick and easy.

This was an out-of-state purchase. They answered my questions promptly, got me a quote on shipping, and gave me a link to hi-res pictures. I took the risk and bought it sight unseen, and had it shipped. I didn't see it in person until the delivery truck driver pulled it into my driveway. It actually ended up being the easiest vehicle purchase I've ever made. Even the notary handling the paperwork met me at the office. He would have come to the house if I had asked him to. I had tried the whole out-of-state purchase thing with no less than 4 other vehicles/dealers, but none of the others would hold the vehicle long enough for me to do the paperwork to buy it, or they wouldn't sell it to me at all unless I was there in person. Audi Peoria sold me a 5 year old vehicle WITH a warranty AND a 5 day money back guarantee. That's unheard of in my area. I'm thrilled with my vehicle, and very pleased with the professionalism and simplicity of the entire experience.

I've been doing business for 5 years with Peoria Audi, and they've been incredibly helpful and polite. I couldn't ask for more.

I had a wonderful experience dealing with Amber I was in and out in about an hour but can’t say anything good about the general manager he’s in a hole LOL

Maybe I had high expectations. This was my 1st experience taking my car to an Audi dealer since I bought it. I only took it in for an oil change. I had it done right after I bought my S8 and it cost me $125 (by an authorized Audi mechanic). This dealer charged $230! I expected for that price my car would also be returned to my shiny from a washing. Nope. Didn't even get a wash. I get a wash when I take my Ford in for service but not this car. As a luxury dealer I also thought the service writer would come out to meet me as I drove up into the service lane. Nope. I actually had to go in to find someone. Am I expecting too much from a luxury car dealer? Probably not. I'm sure others also expect a higher customer experience than going to a Ford or Chevy dealership.

Awful experience. With so many Audi options out there, I will never be going back to Peoria Audi with my business.

Purchased a new Q5, process was painless, actually changed my mind severalties about leasing or buying. They did not have an issue. Fair price for my trade. Would buy again

I bought a used Land Rover from Wyatt. He was very professional and was very accommodating to my wants/needs. I have been in the car business for over 25 years and this kid is a rising star with none of those used car salesmen tactics. I did most everything over the phone and the Land Rover was exactly what he discribed over the phone. I highly recommend him and the dealer! 5 stars for this AutoNation store. Thanks again Wyatt and Renee for an easy transaction.

Great service and staff. They were the only one emailing back about availability inquiry after business hours and I dealt with Daniel, who was very helpful. Love my new car

Service Department Is always excellent.

I just had the easiest and most pleasant experience trading in an Audi and buying a new A4. Amber could not have been more helpful and pleasant. The process went very smoothly and I got a great price on both the trade-in and the new car. I am glad I left North Scottsdale and came to Peoria!

Amber Mills was great. I had been dealing with another Audi dealership trying to trade in an A4 early and lease a new one but became very frustrated with their internet people. I sent an inquiry to Audi Peoria at 7 am and received a call from Amber by 7:30. I told her which care I wanted and that I wanted the best deal possible on my trade in and the new car. I received a call back within an hour with a very acceptable price, received and returned all the documents via email, and took ownership of the car by 5 pm. The finance woman was also very nice. It was the easiest trade and purchase of a car I have had in 40 years. I now have a new favorite Audi dealership and salesman. Neil Singer

To start off, I'm not one to write reviews at all, but the experience I had was so unbelievable I feel obligated. I had found this Merlin Purple Audi S3 online and put in an inquiry. Naturally, I got a call within an hour and spoke with a salesperson (Amber) who was very helpful and got the ball rolling right away by having me give my credit app over the phone, assuring me since I'm already financed through Audi it should be an easy upgrade (I had a 2015 S3 for trade) A while later I get a call from Amber saying I'm approved and she gives me a list of documents to email over. Once everything is sent and verified she asks when I can come down to Pheonix to pick up the S3. We plan a date that works for me and I put my deposit down for the car... About a week later I drove the 870 miles to Arizona, (I live in Denver) gotten some sleep at a hotel, and now it's 9AM, time to go pick up my car... As soon as I get there I'm greeted by a salesman who informs me that my original salesperson, Amber, had the day off but he was going to take care of me. The first thing they did was get my car so they could appraise it and switch my aftermarket wheels onto the new one. Everything is going somewhat smoothly and eventually I fill out alllll the paperwork and I'm handed the keys. As I finishing up switching over all of my stuff into the new S3, the salesman comes out and tells me to hold on, and that something is wrong with the financing. I ask him what he meant by that, and that I thought we already had that taken care of... he tells me the manager will come let me know what's going on. So after an agonizing 30 more minutes the manager comes out and let's me know that apparently when I gave my credit app over the phone, Amber had put down that I made about $500 more then i actually do, so the bank wouldn't complete the loan because my income wasn't matching. At this point I'm extremely confused, because even if that happened, I had sent my paystubs going back 3 months to Amber to verify, and she said they were fine and would be sufficient. When I tell the manager this, his face turns white and he says "I'm so sorry, I don't want to point fingers, but Amber completely f*** this up. This is the first time we're seeing these paystubs" ...at this point its about 2pm, I was supposed to have been headed back to Denver already, and now he's telling me I need to resend paystubs and asking if I had a cosigner?? After another 30 minutes or so he tells me they denied me unless I put down more money or I can somehow make my income match? I declined that, so they switched my wheels back, apologized, and sent me on my way... I took 2 days off work, drove over 2000 miles on my car, further devaluing it, wasted money on a hotel, food, gas all because of somebody else's mistake? The salesman I worked with told me that the General Manager should be contacting me, but I haven't heard from anybody since I've left. They made a huge mistake that cost me over $1k and I can't even get an apology? Pathetic.

To start off, I'm not one to write reviews at all, but the experience I had was so unbelievable I feel obligated. I had found this Merlin Purple Audi S3 online and put in an inquiry. Naturally, I got a call within an hour and spoke with a salesperson (Amber) who was very helpful and got the ball rolling right away by having me give my credit app over the phone, assuring me since I'm already financed through Audi it should be an easy upgrade (I had a 2015 S3 for trade) A while later I get a call from Amber saying I'm approved and she gives me a list of documents to email over. Once everything is sent and verified she asks when I can come down to Pheonix to pick up the S3. We plan a date that works for me and I put my deposit down for the car... About a week later I drove the 870 miles to Arizona, (I live in Denver) gotten some sleep at a hotel, and now it's 9AM, time to go pick up my car... As soon as I get there I'm greeted by a salesman who informs me that my original salesperson, Amber, had the day off but he was going to take care of me. The first thing they did was get my car so they could appraise it and switch my aftermarket wheels onto the new one. Everything is going somewhat smoothly and eventually I fill out alllll the paperwork and I'm handed the keys. As I finishing up switching over all of my stuff into the new S3, the salesman comes out and tells me to hold on, and that something is wrong with the financing. I ask him what he meant by that, and that I thought we already had that taken care of... he tells me the manager will come let me know what's going on. So after an agonizing 30 more minutes the manager comes out and let's me know that apparently when I gave my credit app over the phone, Amber had put down that I made about $500 more then i actually do, so the bank wouldn't complete the loan because my income wasn't matching. At this point I'm extremely confused, because even if that happened, I had sent my paystubs going back 3 months to Amber to verify, and she said they were fine and would be sufficient. When I tell the manager this, his face turns white and he says "I'm so sorry, I don't want to point fingers, but Amber completely f*** this up. This is the first time we're seeing these paystubs" ...at this point its about 2pm, I was supposed to have been headed back to Denver already, and now he's telling me I need to resend paystubs and asking if I had a cosigner?? After another 30 minutes or so he tells me they denied me unless I put down more money or I can somehow make my income match? I declined that, so they switched my wheels back, apologized, and sent me on my way... I took 2 days off work, drove over 2000 miles on my car, further devaluing it, wasted money on a hotel, food, gas all because of somebody else's mistake? The salesman I worked with told me that the General Manager should be contacting me, but I haven't heard from anybody since I've left. They made a huge mistake that cost me over $1k and I can't even get an apology? Pic is the new car with my wheels on it.

To start off, I'm not one to write reviews at all, but the experience I had was so unbelievable I feel obligated. I had found this Merlin Purple Audi S3 online and put in an inquiry. Naturally, I got a call within an hour and spoke with a salesperson (Amber) who was very helpful and got the ball rolling right away by having me give my credit app over the phone, assuring me since I'm already financed through Audi it should be an easy upgrade (I had a 2015 S3 for trade) A while later I get a call from Amber saying I'm approved and she gives me a list of documents to email over. Once everything is sent and verified she asks when I can come down to Pheonix to pick up the S3. We plan a date that works for me and I put my deposit down for the car... About a week later I drove the 870 miles to Arizona, (I live in Denver) gotten some sleep at a hotel, and now it's 9AM, time to go pick up my car... As soon as I get there I'm greeted by a salesman who informs me that my original salesperson, Amber, had the day off but he was going to take care of me. The first thing they did was get my car so they could appraise it and switch my aftermarket wheels onto the new one. Everything is going somewhat smoothly and eventually I fill out alllll the paperwork and I'm handed the keys. As I finishing up switching over all of my stuff into the new S3, the salesman comes out and tells me to hold on, and that something is wrong with the financing. I ask him what he meant by that, and that I thought we already had that taken care of... He tells me the manager will come let me know what's going on. So after an agonizing 30 more minutes the manager comes out and let's me know that apparently when I gave my credit app over the phone, Amber had put down that I made about $500 more then i actually do, so the bank wouldn't complete the loan because my income wasn't matching. At this point I'm extremely confused, because even if that happened, I had sent my paystubs going back 3 months to Amber to verify, and she said they were fine and would be sufficient. When I tell the manager this, his face turns white and he says "I'm so sorry, I don't want to point fingers, but Amber completely f*** this up. This is the first time we're seeing these paystubs" ...At this point its about 2pm, I was supposed to have been headed back to Denver already, and now he's telling me I need to resend paystubs and asking if I had a cosigner?? After another 30 minutes or so he tells me they denied me unless I put down more money or I can somehow make my income match? I declined that, so they switched my wheels back, apologized, and sent me on my way... I took 2 days off work, drove over 2000 miles on my car, further devaluing it, wasted money on a hotel, food, gas all because of somebody else's mistake? The salesman I worked with told me that the General Manager should be contacting me, but I haven't heard from anybody since I've left. They made a huge mistake that cost me over $1000 and I can't even get an apology? Pathetic.

This is my second Q class vehicle purchase from Audi Peoria I am very satisfied with their service Everything went smoothly

The service department is top notch! I took my S6 in for a vibration and they quickly determined the issue and eradicated it. Not only did they fix that, but they fixed a cruise control issue I have been having by figuring out it was a broken harness. One trip and done! They also called us almost daily with updates on the progress so we could plan our day. I will always take my Audi there and no where else.

Quality and service. Always responsive

Great service! Todd provided quick answers to all my questions and always followed up with a phone call! Thank you for making the car buying experience painless!

Hopefully this is in a judge of all auto nation's dealers because I dealt with 2 years ago and they were Great I don't know what happened here but my experience has been horrible it cost me almost $2000 just to get them to live up to the warranty I brought the car back in 2 days it was overheating you had 20 miles on and they ran the paperwork through and the next thing I knew I own it It cost me $2000 a lot of time and trouble which is or even in that 2000 just to get them to unwind the loan I've asked them to reimburse me will see what happens there they don't seem too concerned with me If need be I'll file a lawsuit but only after giving on the opportunity to make it right because that's the kind of person I am

An Audi dealer off Bell Rd in Peoria. The dealership appears to really.care for their customers!

Great service!

A great place to buy a car. Engle was so helpful from start to finish. It made the car buying experience a very pleasant one for me.

Quick service. Offered a loaner. Car washed. Recommended future things to be serviced. Will be back again.

Great job, and great service.

Very nice and friendly. Service done on time. Our Q7 is the best car we have ever owned. This dealership has catered to us completely.. If I contact them they get right back to me and take care of everything. I only have service work done here if possible. Next time I need another car, this is where I will go.

Plain and simple... stellar service!!

This is the third car purchased from Audi Peoria, always a fantastic non pressure transaction, Amber is awesome will always deal with her on all car purchases. ,

Had my windshield replaced by them they use the company called Glass America they did that most amazing job changing the glass and making my car look brand new again

Great service and friendly staff! No problems at all and made everything easy from dropping off to getting a loaner to picking up my car at my convenience. :-)

The entire experience was an absolute nightmare. They did not diagnose my car correctly and they never fixed the problem I brought it in for. The loose parts in my front end sound even worse now and they worked on my car twice!! I will be looking for a full refund for services not completed in the amount of $1,565. I am usually never one to post blogs like this, but after being taken for so much $$$, I felt it my obligation.

Always have great service here!

Service department was able to get car ready quickly on a Saturday. Very helpful.

If you have an Audi take your car to Peoria Audi. Michael F. and the other service advisors no what customer service really is. Thank you Michael.

A+++ Michiel in service did an Awesome job. He arranged for me to pick up my car after service hours. Very accommodating super job

A professional but warm environment with a refreshingly easy purchase experience.

From the moment Amber Mills contacted us on our inquiry the experience was very positive. She quickly answered our questions and enabled us to move forward with the purchase seamlessly. Best car buying experience we ever had. Very grateful for having her help us. The rest of the staff was just as good. Thanks.

The hood of my Q7 has a paint bubble on it. Dealership said someone must have put a paint drop on it but I've owned it since it had 1,000 mile on it and haven't done anything to it. I think it's a manufacturer problem but dealership wouldn't do anything or look in to it. Also, with a more expensive vehicle something like this should be looked in to and not just tell me 'someone' must have put a paint drop on it. I have never had anyone put a drop of paint on it. Very disappointed with the answer given. I've owned multiple BMWs in the past and wanted to try an Audi. I will not buy another one. Service is way below BMW service. Also, I've never taken a vehicle in for service and the car wasn't washed when they finished it. Seems like things slip by there

I purchased a new car in June 2018 and my experience with Renee Nicely(financial department) was awful.I will not purchase a car in the future from Autonation.

I had my windshield replaced and annual maintenance performed on my vehicle. The whole process went very smoothly, and they even got everything completed in half of the time I was originally expecting. Great job all around.

I have been going to Audi Peoria for the past three years now to service my car. They are always super helpful and are never trying to push anything more than what I need for my car. I know I can ask some pretty stupid questions, but they make it such a comfortable and relaxed environment, and have always been understanding. Every service staff member I have gone through has been helpful and well-educated. I trust them to know what is best for my car, and I don’t have a single complaint about the work they have done!

I took in my car for a recall repair. While I was there I asked them to re attach the skid plate. I picked up the car after six hours. I paid than for the skid plate attachment, then found out some time later that the skid plate was still in my trunk. Now I have to make a second trip to the dealer. I doesn't feel very good to have the dealer charge me for work they said they completed only to find out they didn't.

You need to come see Amber Mills here at Audi. She has sold our family two vehicles now. She is a wealth of information. Very easy to work with too.

Audi Peoria crooks I say. I took my vehicle in because the oil pressure like came on after I had my oil changed. I’m fairly positive it was the pressure control valve and I was told it was as well. I take it to them and I’m told “something funky is showing on the diagnostic” wth does that mean. My car has worked perfectly fine, all maintenance done on time and no issues accept cleaning the oil screen and sump which was done 2 weeks ago. I call the manager and no answer, I’m not getting answers about my vehicle at all. I’m told before I called the manager that now it’s internal engine problems but yet you do know what and I know that nothing is wrong with the engine yet your charging me over $400 after I already pod $900 2 weeks ago in Hawaii before I shipped the car here. I’m pissed and I need to be out of town and the guy says your car may not make it to California.....I drove the car from California off the ship to here and then to Louisiana and back with no issues and now this. I truly believe I’m being lied too to trump up charges on this vehicle and I’m not happy. I wouldn’t advise anyone to go there if they have to endure this. Something I was told would take 2 hours to do yesterday at 1100 hours has still it been done today and no answers. I’m so mad right now I can’t think straight. I’m so ashamed at audi for this and I own 4 Audi’s and this is how I’m treated.

This was our first service at our Audi dealer for our 2017 A4. It went as expected with no problems. Our loaner car was ready when we got there.

great service; easy in and out process.

We met with two different sales associates, Amber and Engle, and both are extremely knowledgeable and helpful.

Professional and complete!... Loaner wasn't very clean

I recently purchased a used car from this dealer and the experience was extremely easy. Everyone was polite and professional, including the sale rep. Amber. I needed to purchase the car and have it available quickly, and i was able to get a quote, see the full price, set up an appointment, and purchase the vehicle in a matter of a few days. As someone who had never bought a car before, I had an easy and not at all stressful experience that was fast, easy, and left me with a great car!

This place is complete mess of the dealership. We are Colorado residents buying car from this dealer. We finalize the A4 & made the deal. After making the deal with dealer representative "Engle Sanker" told us that the finance manager will give us a call & will make proceedings about the paperworks. But eventually it never happened. Very next day, after our 4-5 follow up with them, finally finance manager was on the call for 5 minutes, then hung up saying he will get the details & will call us. After 1 hour manager "Josh" called us & said the car which was finalized by us it was borrowed to someone else & they are buying it. The manager has got such a Rude discourteous behavior, Lack of manners, Not resolving a complaint, Lack of follow-through, Unfulfilled promises, lies and other deceptions. out of Arizona state buyers, please beware of this, never go this place...

Great customer service

Solid service and support, however finance guys are VERY pushy with add on sales after the fact.

Great customer service from everyone here. Scott and Renee were amazing. I will definitely be sending all my friends to this location. 10/10 would recommend

5.0, as I expected. The service department at Audi Peoria is consistently Outstanding!

BUYER BEWARE!!!! They will sell you a lemon car and take zero responsibility once it breaks. If I could give them zero Stars I would. My biggest regret is buying a car from the shady, shady dealership. They say they do complete inspections- which is completely false. Within 90 days of owning the car it was in the shop 4 times this last one for the coolant system breaking. They would not cover our 90-day, 4, 000 mile warranty because we were at 4,013 miles (from having to drive back and forth four different times to this place for repairs). Stay far far away. Terrible customer service and zero customer respect. Edit: I did speak to the general manager all he had to say was "I'm sorry you feel that way".

I went to this dealership yesterday and I was getting help from a man name( Jake Surby) Was very an professional, and disrespectful, he was talking to me with a high school level language, I didn't say anything I just smile in his face, he took my info and my lady info running our credit, he came back said I'm approved and my lady has no Credit, which I couldn't stand that I was laughing, my lady own a house and she had 2 cars payed off, me on the other side I have 2 cars 2016, and 2017 payed off, and 2016 motorcycle, with trailer 2018 all paid off and I make good money, he said tomorrow I will call you and we clear that from audi he called and asked me for my house address, to provie that the house is mine and ask for my lady info again, I give again, at the end he called and he said I'm not approved, witch I was lamfo, this people I don't recommend, I did buy 5 cars so far all 2015 2018 and I didn't had this issue before, but this guy was telling audi is not type car for me, and the funny part I just had 2016 BMW 2017 I sold not that long ago when I was stationed in ft irwin California. Oh I'm back again after he said I'm not approved I was putting 7K down cash and he said to me with audi A3 I have 700$ he was saying some numbers he did even got lost in his own numbers 😂 😂 😂 😂 The second day I said to my self F that I put an application online for BMW, chapman BMW and I got approved without down payment hhhhhh hhhh and 500$ a month I went and I bought a 2018 custom color is the only 2-3 cars has it in state of Arizona, 4 series 430i that was my wife valentines day gift for her and this F up telling I'm not approved, dude I'm from Iraq I have cash, I buy you and everyone that's work there 😂😂😂😂😂😂😂 look that color brah. The other picture that's my My Bulletproof Benz when I was on age of 16 just so you know who you are talking to next time.

Walked around nobody helped. Walked around outside, then inside, around the building, looked around for the bathroom, oh then finally to the reception desk and still no one who would say hello? Not sure what's going on or what's wrong with my appearance but I'll look in a mirror and go back. Part of this frustration isn't necessarily anybody's fault, simply car buying in general.

After 4 tries - the service technician identified a TSB that fixed the squealing brakes..

I had a very bad experience with Audi of Peoria and this was my second vehicle from them. I was requesting paper work on the deal for my used vehicle and took about 4weeks and more then a few phone calls and emails to receive the documents. Horrible customer service from the finance department Jason and Renne. I have learned my lesson dont buy from Audi of Peoria or any autonation dealership.

Awesome store and Audi has the best cars.

This is a nice Audi dealership where I went to purchase a non-Audi vehicle. The salesperson was rock solid and did a great job of navigating the interaction from pre-arrival to trade in to new(to me) vehicle delivery. The F&I was just a hair pushy and made us a little uncomfortable but otherwise a very seamless transaction.

I recently purchased an Audi A6 from the Audi Peoria location. Amber was very helpful, friendly, and made the process extra smooth. From beginning to end Amber was great and assisted in getting me a new car. I walked in as a customer and left feeling like family. Thank you Amber for all your help. If you are in the market for a great car, Amber is definitely the sales associate for you.

Exemplary service - friendly, helpful, accommodating.

We went to Peoria Audi looking for a Audi Q7. We were greeted by Scott Maurizi who is a Audi Brand Specialist. Scott was a wealth of knowledge in regards to his complete knowledge of the Q7. He took us for a drive and then let me drive the car. Scott spent several hours with us explaining the technology aspect of the Q7. This experience we had with Scott sold us on buying the Q7. We have bought a lot of cars through the years. This experience was different. NO PRESSURE. Just information that made us feel comfortable buying the Q7. We strongly recommend Peoria Audi and particularly Scott Maurizi. They both get a five star rating from us Fred & Laurie Isaia

Good service

Service was excellent. Professional, on time. They also provided a loaner car.

Sadly, our local Audi dealer did not seem to be interested in earning our business. I called Peoria Audi and they provided a fair price immediately and even talked us out of some options that might not provide value for our needs. Our sales rep (Jake Surby) picked us up at the airport and spent 4hrs going over every feature on the vehicle until my wife was comfortable with it’s operation. It was our best car buying experience ever...well worth the trip to Phoenix!

Sadly, our local Audi dealer did not seem to be interested in earning our business. I called Peoria Audi and it was immediately obvious that they would work with us to get the vehicle that was right for us...even talking us out of some options! We factory-ordered a vehicle, they kept us informed of the status and picked us up at the airport when we flew in to pick it up. Our sales rep (Jake Surby) spent 4 hrs going over every feature of the vehicle until my wife was comfortable with it’s operation. This ranks among our best car-buying experiences! It was well worth the trip to Phoenix.

Best car buying experience ever. Jake was great - kind, responsive, helpful - did everything to make sure we got what we needed and wanted, no hassle.

Amber Mills is simply the best person to deal with !!

I requested a quote online late in the evening and received a reasonable offer early in the morning. Save a lot time for potential price negotiation. Fast and clear communications through the whole purchase process with Greg and Todd. Jake, who served us on the day of actual purchase did a great job to let us familiarize our new car and answer questions. Definitely will recommend this dealership to our friends.

As usual the experience was excellent.

How much for the mustang?

Excellent service + a professional service team from the top on down who values customer service as a top priority = a great experience at Audi Peoria

Loved my salesperson Amber! She listened to my wants and needs in a car and showed me how great the Audi was for me. I highly recommend asking for her, she made buying a car much less stressful. Thank you peoria Audi!

My wife made me trade my dream 66 mustang for a new audi s5 here ! Wow am i a whipped guy!

Great service, great cars. I love this location.

Cars were dirty that I test drove and the salesman didn't know a lot about the product. They didn't have the car I was looking for bought one from another audi dealer

Salesman was chill, finance lady was awesome and even the GM dude who is usually the heavy was nice. Well done, you have my repeat business. Early problem with car was fixed at their expense,appreciate that.

Scott is the man!!!! He helped me get a great deal on a used vehicle. The whole team was awesome!!! Scott was responsive and even came in on his day off to help close the deal. I live on the other side of town but I would make the hour drive again to work with the team at Audi Peoria.

Respect you and your vehicle Aureli and Michael provide great service advisor ensures you get the quality service you deserve thanks guys

I just bought a new Q7 at Audi Peoria and worked with Daniel. I can't say I've had a better car buying experience. As a woman, negotiating the purchase of a vehicle can be a daunting process, but I was treated with the utmost respect. I liked the personalized, yet professional service I received at this small dealership. Because they are a small Auto Nation dealership, they were able to offer me the best, no haggle price and they had an inventory that was substantial enough for me to get the exact car I wanted. If you're in the market for an Audi, it would be worth the drive to the west valley to work with these fine people.

Extremely professional and courteous. I was able to buy my Audi with ease and with absolutely no stress. Everyone with Audi Peoria has been very helpful and friendly.

I had the best car buying experience at Audi Peoria and I couldn't be happier with my Q7. Ask for Daniel- he is knowledgeable, professional, and treated me with the utmost respect, making sure I ended up with the vehicle that was right for me. As a small AutoNation dealership, their prices are seriously competitive and their service department knows customers by name. If you're in the market for an Audi, I highly recommend this dealership.

I had aan excellent experience at Audi of Peoria. Everyone there was very nice and very accomodating Very professsional Would not hesitate to send anyone there or return again for future purchases.I love my Q7

Audi has always taken great care with any time that I Bring it in for service. Mike has always provided great service over the years.... Thank you.

The dealership and Jake, the sales representative were both professional and straightforward. It was a very positive car buying experience.

Easiest car service experience I have ever had..........................

I just bought a car at Audi Peoria. The car turned out to be a lemon but the dealership did absolutely everything within their power to get me into a new car and to make sure I was completely satisfied. I cannot say enough good things about the staff at this dealership. I love my new car and am so impressed by everyone who helped me get it!

I really appreciate the quality service provided during the purchase of a new car and the care, so far, post purchase.

I purchased an Audi site unseen, which I've never done previously, but Audi Peoria made the whole experience relatively easy. The car is exactly as described online and over the phone and I absolutely love the car! The price was also very fair and overall, had a great experience!

I bought my Q5 at this dealership three years ago and I always get excellent service from all my service advisers each time I bring my vehicle there.

This is a great place to buy a car. No Hassle, no phony negotiations. We are extremely happy

The team at Audi Peoria were great to work with, the process was fast and smooth. We love the S5, thank you.

Excellent overall service, from being met at the door to keeping me abreast of what the findings were. Great job!

Worked with Todd Stamps. Had a very good experience with him and the dealership overall. They were able to put together a very detailed price on my trade in before even coming into the dealership as I live over 2 hours away and came in a little higher once they saw it. Purchase process was pretty quick, car was very clean and they filled it up. Only bump I had is with the accounting department paying off my trade. Doesn’t seem like they mailed payoff promptly or my finance company isn’t processing it in an efficient manner.

The service was performed in a timely manner and was completed when they said it would be. Assistant Service Manager Michael Franklin was very affable and efficient.

Nick could not have been more helpful. He kept us informed throughout the repair process. Thank you.

We bought our very first Audi Q5 with them and they have been an amazing crew. We had inquired with other dealerships about buying our new car and Audi Peoria has the best deals and they'll work with your budget too. Mr. Todd made the transactions so easy and he is very knowledgeable with the features of the car. Thank you Mr. Todd for an amazing car buying experience.

From the beginning of my decision to trade in my A6 for a Q7 the people at Audi Peoria went above and beyond to help my find the perfect fit. It all began when Michael on service recommended Todd in sales as the person I should work with. Once the vehicle was prepared for delivery then Scott stepped in to help me learn all the new features of the car. Everyone I worked with was helpful and friendly. Kuddos to all three for making the decision a reality with a minimum of stress. 5 great big stars to the whole team.

Nice people.

Scott and the rest of the Audi team made my car buying process a positive one. They were well versed in their product and made sure I had the features I wanted in the car I purchased. They value their costumers and ensure you are happy with your purchase. I would certainly recommend Audi Peoria for a pleasant car buying experience.

Renee in finance did a great job as did Todd with my initial email inquiry and meet. Renee handled everything pretty much and made me feel very welcomed. I did not feel cheated or like I was just valuable due to the sale. Thank you, again, Renee. You made the experience very pleasant and unforgettable!

Overall a great buying experience. Scott wikert, Jason Rowlins and Joshua were very helpful and honest. Got a great deal on a great used car. I had financing in advance and they honored it without any attempts to try to sell me their own financing. I would highly recommend and do business with them again.

Great price and service--would recommend to others

Great deals and awesome customer experience

Scott and the team at Audi Peoria rock! Very responsive in my search and very transparent with the whole experience. I highly recommend them and might even be buying another Audi soon from them. Great team...

When my car is in for service, the customer service is always top notch.

Great service

I had the good fortune of buying my used Corvette here from Scott Wikert. Through the entire process he was courteous, professional and best of all not your typical pushy car salesman. He is an honest genuine guy that's easy to talk to. It was one of the most pleasurable car buying experiences I've had and strongly recommend Peoria Audi and Scott Wikert. Hats off to Renee in finance. She's a real gem as well. Thank you both.

Amazing customer service! They were quick, friendly, and professional at all times.

Very nice team of guys. No pressure. Great cars....

What a wonderful experience in purchasing the car from Audi of Peoria. The process was flawless and a dealership that does have great customer service. The employees were wonderful and a special thanks to Jake Surby who was the best salesperson to have helped in this transaction. I would definitely go back to this dealership. I had previously gone to around 6 dealerships looking for this model but by far, your dealership was the best! Also my trade in was previously appraised by CarMax and Audi of Peoria honored this trade in at the same appraisal. I was grateful for this as the transaction was smoother in addition to saving money on the taxes. Perfection and the car is pretty awesome too. Exactly what I wanted. Thank you so much, Melanie Brooks

On January 18th, my daughter's 2013 Audi with 54,000 miles had MAJOR engine failure. She had just had it serviced 500 miles prior at the Audi of Peoria. It's been regularly maintained there since she owned it in 2015, and the owner before her as well. The warranty expired at 50,000 miles, less than 4,000 miles ago. She had the car taken to Audi of Peoria, since of course they've serviced it so well and gave it a clean bill of health exactly one month prior. When the car is towed in for them to inspect their response was, "Sorry to say but you need a new engine. We don't know why this happened and we won't know until you pay us $13,500 to repair it." They acknowledge that this SHOULDN'T have happened on a 54k mile car, especially one that was just serviced and inspected. she has asked them with repair costs, as a goodwill repair which dealerships are authorized to do on a case by case basis. They have refused a full repair and instead are willing to do 25% putting her cost on a well-maintained AUDI with UNUSUAL MECHANICAL Engine Failure at $10,125. Audi of America has backed up the dealership and refuse to offer any other goodwill repair costs even though this would have been covered at full price 4,000 miles ago. We are at a loss for words at the Customer Service we have experienced at Audi of Peoria and Audi of America. My daughter owes less than what this repair would cost on this car so it's not financially feasible for her to put $10,000 on a car that is owed less than $12,000 on. We are ashamed of Audi and their reputation. They don't make a quality product and they definitely don't care about their customers. My daughter has now been without a vehicle for 14 days as she awaited a resolution from Audi hoping they would own up to the fact that only 500 miles ago they gave the car a thorough inspection and clean bill of health. I'm sure Lexus or BMW wouldn't put their customers through this ordeal or make shoddy cars with bad engines. Consumer affairs shows that Audi vehicles have plenty of engine issues and unsatisfied former-Audi owners. Unless Audi of American and Audi of Peoria can come through with a satisfactory response, we will be sure to share the injustice they have shown to make a wrong right.

On January 18th, my daughter's 2013 Audi with 54,000 miles had MAJOR engine failure. She had just had it serviced 500 miles prior at the Audi of Peoria. It's been regularly maintained there since she owned it in 2015, and the owner before her as well. The warranty expired at 50,000 miles, less than 4,000 miles ago. She had the car taken to Audi of Peoria, since of course they've serviced it so well and gave it a clean bill of health exactly one month prior. When the car is towed in for them to inspect their response was, "Sorry to say but you need a new engine. We don't know why this happened and we won't know until you pay us $13,500 to repair it." They acknowledge that this SHOULDN'T have happened on a 54k mile car, especially one that was just serviced and inspected. she has asked them with repair costs, as a goodwill repair which dealerships are authorized to do on a case by case basis. They have refused a full repair and instead are willing to do 25% putting her cost on a well-maintained AUDI with UNUSUAL MECHANICAL Engine Failure at $10,125. Audi of America has backed up the dealership and refuse to offer any other goodwill repair costs even though this would have been covered at full price 4,000 miles ago. We are at a loss for words at the Customer Service we have experienced at Audi of Peoria and Audi of America. My daughter owes less than what this repair would cost on this car so it's not financially feasible for her to put $10,000 on a car that is owed less than $12,000 on. We are ashamed of Audi and their reputation. They don't make a quality product and they definitely don't care about their customers. My daughter has now been without a vehicle for 14 days as she awaited a resolution from Audi hoping they would own up to the fact that only 500 miles ago they gave the car a thorough inspection and clean bill of health. I'm sure Lexus or BMW wouldn't put their customers through this ordeal or make shoddy cars with bad engines. Consumer affairs shows that Audi vehicles have plenty of engine issues and unsatisfied former-Audi owners. Unless Audi of American and Audi of Peoria can come through with a satisfactory response, we will be sure to share the injustice they have shown to make a wrong right.

On January 18th, my 2013 Audi with 54,000 miles had MAJOR engine failure. I had just had it serviced 500 miles prior at the Audi of Peoria. It's been regularly maintained there since I owned it in 2015, and the owner before me as well. My warranty expired at 50,000 miles, less than 10 months ago. I had the car taken to Audi of Peoria, since of course they've serviced it so well and gave it a clean bill of health exactly one month prior. What news do they give me aside from, "Sorry to say but you need a new engine. We don't know why this happened and we won't know until you pay us $13,500 to repair it." They acknowledge that this SHOULDN'T have happened on a 54k mile car, especially one that was just serviced and inspected. I've asked them to assist me in repair costs, as a goodwill repair which dealerships are authorized to do on a case by case basis. They have refused a full repair and instead are willing to do 25% putting my cost on a well-maintained AUDI with UNUSUAL MECHANICAL Engine Failure at $10,125. Audi of America has backed up the dealership and refuse to offer any other goodwill repair costs even though this would have been covered at full price 10 months ago. I am at a loss for words at the Customer Service I have experienced at Audi of Peoria and Audi of America. I owe less than what this repair would cost on this car so it's not financially feasible for me to put $10,000 on a car I owe less than $12,000 on. I am ashamed of Audi and their reputation. They don't make a quality product and they definitely don't care about their customers. I've been now 14 days without a vehicle hoping that Audi would own up to this mess. I'm sure Lexus or BMW wouldn't put their customers through this ordeal or make shoddy cars with bad engines. I looked up consumeraffairs and Audi has plenty of engine issues and unsatisfied former-Audi owners. Unless Audi of America and Audi of Peoria can come through with a satisfactory response, I will be sure to share the hassles and headaches their vehicle has given me to prevent others from dealing with such a terrible company. If you have any advice or are willing to share this post to pass the word, please do. I've never been so anxious or stressed in my life on something I shouldn't be dealing with on what should have been a quality car. #shameonaudi #audiofamerica #audi #lexus #bmw #teamdesi

Always so courteous, helpful and professional. I look forward to my interactions here and feel good leaving my Q5 in their hands!

The 2014 A7 Prestige advertised at $30,950 needs an additional $1,200 of work. I agreed to buy the car and pay to have it CPO Certified. After some pushback from the dealer (I offered to pay) they agreed. We agreed on the total price, only to find out 2 days later that it needed another $1,200 of work in the shop in order to qualify for certification. I was told that it was minor stuff - but $1,200 doesn't sound minor. Prior to this I explained that I was out of state and asked to have any defects disclosed. Was told that the car is in "like new" condition and is a great buy. This was not a single sales person, but included the sales management, as I discussed the situation with them and asked if I misunderstood anything. May still be a great car, but if you're not there to see/drive it, beware. I will not comment on the business practices of the dealer, but will let you make up your own mind.

Great experience. Didn’t waste our time “dealing.” Just got to the point and met our needs. Everyone was super nice.

One of the best car buying experiences I've ever had! Thank you Audi of Peoria and Daniel Hobbs!!

Nice place to get car serviced. They take good care of the vehicle and the customer friendly.

Excellent service. Friendly staff. A credit to the AUDI brand.

Excellent customer service!! Excellent follow up!!

I have waited since November 2016 to get settlement and repair on my vehicle. I also believe the Dealer knew of the emissions problem during the sales process

Great service drive experience... I was greeted with a cup of coffee and a loaner car just for my oil change!!! Couldn't have asked for more!!

Have documented evidence of this dealership failing to preform maintenance services we paid for, including failure to preform safety recall work which they documented as completed. The GM refuses to return calls or emails to discuss. Have even asked Audi Care to assist and their attempts were unsuccessful as well.

Great service and loaner car service was exceptional. Thank you Audi of Peoria

Our service rep Mike, was able to book our service immediately, provide a courtesy car and provide a repair report the same day! Outstanding service!

Service was great , service person Michael is always so pleasant to work with, has such a professional demeanor and so helpful

One of the finest car buying experiences that we have had. My wife and I love the Q5 that we ended up with. Jason Rawlins and Chuck Kreuzer were our sales guys that totally knew this automobile and were patient with us in the whole buying and transfer process. I have always dreaded the finance closings of car buying -- they try to slide numbers by me in their favor and try to sell me add-ons that I don't want. Renee at Audi Peoria made the process enjoyable. She was warm, her numbers were exact, and she made sure we added only what was right for us. The Q5's many systems will require ample learning on our part, but they let us know that we are always welcome back for subsequent tutoring. We are very pleased and would recommend Audi Peoria to anyone.

Michael in service is always amazing, my 2014 A6 TDI still runs and looks as good as the day I drove it off the lot. I could not ever be more happy with it, the service and customer service of the entire team. My car is always returned clean and ready to drive. Thank you Michael and the team at Audi Peoria

Jacob, our salesman, was so helpful and made our purchase super easy and fast. Made sure we got the car we wanted at an even better rate then first thought. Went out of his way to make things easy on us since we lived out of town. Thanks Jacob!!

Jacob was outstanding! Super nice and helpful. Answered all our questions and made every effort to make our purchase easy and fast. Superb customer service!

Work was done on time. Included a complimentary hand car wash.

This is my 2nd time in two years and both experiences were great. If you are looking for a professional and extremely courteous service you will be challenge to find better

Excellent service from the dealer as promised and delivered.

excellent and fast service

They were really pleasant in both the service and sales areas. I bought my Audi S4 used from a non Audi dealer, so I wanted them to check it out when I did the oil change. They had some recommendations and advice as to the time frame for getting those accomplished.

Jason and Scott helped make buying this car a reality!

Mike always takes care of the problem and is a pleasure to work with.

The car buying experience was great till I got to the financial department. I had called ahead and asked a manager would they like me to bring a certified check or is a personal check ok, since I was paying cash for the car along with my trade in. He stated personal check would be fine. After a lengthy time in financial I wrote my check. The finance person said he needed to get it approved. He then came back said it had been denied accusingly. He said I would have to get a certified check ridiculous. I did the walk of shame out of the office with the salesman went to the bank. At the bank they told me this is crazy you have more than enough funds to purchase this car and they said it had to be Peoria Audi's approval process I relayed this information to my salesman he said it happens all the time. Due this experience I would never purchase another car there again or refer anyone to the dealership. It was humiliation at it's best.

I have always received excellent service from this dealership.

First time to this dealership for service and highly satisfied with the result. Michael Franklin took excellent care of us - and our car!!

$440 to change a single HID lightbulb on an A4? No thanks. Did it myself for $82.99. Took less than 10 minutes too.

Mike provided very professional, curtious and prompt service.

We had a great experience our contact was Nick Amar and everything was very smooth. We will continue to return here for service on our Audi...

great customer service!

My service advisor was very helpful, friendly and did all he could to accommodate my requests!!

Custom ordered an A4 with a manual. Staff was incredibly helpful, knowledgeable, polite, and professional- especially my sales associate, Englebert. He even got the keys to one of the fancy R8's on the showroom floor so I could sit in it when I asked. :) Paperwork was quick and hassle-free, and the entire experience from start to finish was perfect- exactly what you'd expect from a luxury dealer. I would definitely recommend.

Had my A4 serviced. Everything was good and they take care of everything. Thank you

We bought our 2014 Diesel Q5 in Colorado and loved the service we received with Audi there. The same cannot be said for our experience with Audi Peoria. We took our car in to be serviced , when we picked it up I checked the oil level as I have done after every service (and in between) only this time it was still at the same low level as when we took the car in. My husband immediately called the service department and was told , yes the service was done and that is normal, he told them it has NEVER been low after just having service done. We continued to moniter the oil level as we were going on a road trip , I was still bothered and another call was made to the service department , we were told if it's bothering us that much bring it in and they will check, we did. The guy comes and takes the car back to the shop and when he returns I can here him saying it was low , to which the service manager prompted him with that's normal right... mind you this was not said in a normal tone voice. The service manager calls us over and tells us everything is normal, still didn't feel comfortable but off we go. We bought oil to take with us on our trip just in case. Imagine our surprise when driving on the highway in Oregon and our adblue light comes on. A call to Audi Peoria to let them know what's going on, and a mad dash to find an Audi dealer near where we are. We did find one and imagine our shock when they told us we were almost empty and we were low on oil. How can that be if Audi Peoria just serviced the car and topped off the adblue . We informed Audi Peoria of this and they said they would service our car when we got back NO CHARGE, well why would you charge me for something we paid for but doesn't appear was done, in addition we had to pay for the service in Oregon. Since this time we have left numerous messages and emails for the GM to call us, to no avail. We have gone to Audi Corporate and they got the same response -- nothing. We will not be going back to have our car serviced here as we cannot trust that they do the work, nor would I recommend their service department to anyone else.

Just completed a routine service appointment at Audi Peoria and I couldn’t be more pleased with the level of customer service and attention to detail provided by Michael and the other service personnel. I was provided with a new Audi Q5 as a loaner, and a few hours later returned to pick up my Audi...all serviced, washed and cleaned inside! Outstanding!

Michael Franklin in service department is awesome !!! He 100 % goes out of the way for his customers .

Great service

Both Areli & Mike were very helpful. Everything was explained fully and all my questions were answered, very satisfied!!

Craig is so awesome!!

MIKE IS GREAT! FAST, THOROUGH SERVICE WITH RESULTS! THANKS! WALT GOUGH

I got more equipment for less on my Q7 than what I was first offered by another dealer. I even got some parting gifts. Thank you Ron and Scott.

Great experience, every staff member we spoke with was friendly and knowledgeable. We drove 5 hours to do a trade, I always reservations about spending that kind of time on a long distance deal, but it was well worth it. No surprises, no backroom tactics, what you see on the sticker is what you are going to pay. I wouldn't hesitate to drive another 5 hours to buy a vehicle from Audi Peoria and I wouldn't hesitate to send a friend or family member to Audi peoria. Our sales person Jason Rawlins was very knowledgeable about the car we were buying even though it wasn't an Audi, he gave me accurate info on the car over the phone so there were no surprises once we arrived.

I always receive outstanding customer service by the service department and Mike definitely does goes beyond and above. My car was not starting and called Mike who assisted with putting me in contact with Audi assistance who towed my car to the shop. They worked on it immediately and was ready in a day.

Brought my 2016 in for normal maintenance. As has been my continued experience, it was handled in a most professional manner. Amir was gracious and knowledgeable. I have and will continue to recommend Audi Peoria as a place to purchase and service their Audi. I have more than 40 years in the automotive/truck industry, and know what customer service is about. Amir, and Mike at Audi service practice all the best attributes of good customer service.

Our vehicle was totaled in an accident, and even though my husband didn't cause the accident, he was severely injured. So now we were without a vehicle and my husband was in the hospital. I went to several dealerships looking for a car and when I went to Audi Peoria I was treated with respect. I felt they truly understood my situation and they were extremely helpful and caring. They instilled trust immediately, and made the purchase of my 2013 Toyota Rav4 a simple and enjoyable process. My salesperson way Daniel Hobbs, and he went way out of his way to make my experience there a great one. They were Fantastic! I highly recommend this dealership to everyone.

overall good experience, sales person was very professional

I had a scheduled appointment (scheduled 1 week in advance) at 10:30 to have my car serviced. I was told it would take 3-3 1/2 hours when I made the appointment and could have a loaner car during that time. When I arrived for the appointment I was told they were running a little behind and it might be a little longer. I returned to the facility at 3 PM and my car was not ready until 5:15. Seems like it should have not have taken twice as long as planned with a scheduled appointment. They were apologetic, though.

in for a recall this time but used this dealer many times before. A great place with helpful service advisor. Mike is our favorite.

Excellent experience at Audi Peoria!! Thank you Todd!

Low pressure, great customer service, best car-buying experience I've had (and I've had many).

Absolutely professional and no hassle . Took less than 2 hrs at the dealership for trade and Possession of a Q7. Honored All agreement made before meeting at dealership.

Great dealership experience. My salesman Chuck Kreuzer was a pleasure to work with. He was most helpful with my requests to see colors and trim on cars on the lot as I was doing a European delivery and wouldn't actually see the car until I picked it up in Germany. He is easy to talk to and is quite the knowledgeable car guy.

Todd Stamp and his team were very polite, and professional in the selling process of the auto I purchased.I am extremely satisfied with the results

My husband and I were purchasing from out of state. Everything from my trade-in to the whole process was smooth and easy. Huge kudos to the exceptional staff at Audi Peoria...Todd Stamps and Greg Duncan made this one of the easiest car buying experiences I've ever had.

Excellent service as usual. Mike Franklin is very professional, courteous, and always follow up after services were done to make sure everything is A ok.

Great buying experience! Todd, Scott and Renee are top notch to work with.

I bought the 2017 A4 on August 23rd, 2017. My experience in buying the A4 here was good, not great. A week prior, I initially went in to check on the A3 for the wife without test driving it and Jason did showed me the A3. I went in the second time to test drive the A3 and A4. (I chose the A4 because the A3 doesn't have rear AC vents since I have 5 and 6 years old kids.) While waiting for the numbers from the GM, Engle spoke with condescending tone to me like I can't afford to buy the car. Knowing I make a few times his salary, I just thanked him and walked away after seeing the numbers. I called and talked to Chuck and went in to meet him. I made my reasonable offer and got accepted within 5 minutes of going there. I have to say, Chuck has been exceptional to me since I bought the car. Answering all my questions. If he didn't know the answer right away, he went and asked and called me right back. Thank you. Chuck is the reason I still give this review a 4 stars.

Scott Wikert was a pleasure to do business with. We ordered our car, he let us know the status, they did extra work on the car before we took ownership (window tinting). The process was smooth and easy, and was a pleasurable experience. Everyone we dealt with at the dealership was friendly and helpful. Thanks again Scott. Eric and Stacy.

Scott Wikert was a pleasure to do business with. We ordered our car, he let us know the status, they did extra work on the car before we took ownership (window tinting). The process was smooth and easy, and was a pleasurable experience. Everyone we dealt with at the dealership was friendly and helpful. Thanks again Scott. Eric and Stacy.

Loyal customer of Audi Peoria. Second car in 5 years!

The beginning was great. I found a car I liked, set up my test drive on line and was pleased with the car after driving it. I was able to get all the details worked out on line and returned to sign the papers and get the car. Chuck was very good at answering my questions, and Scott was good at responding to my emails. Jeremy the finance guy made it as painless as it can be when doing all the paperwork. The finish was just OK. After I was finished and got home I reviewed my docs and realized there was a $200 difference in what I thought it would be. It is not a lot but it was the principal of it. So I reached out and let them know that I was told one price and it was actually off by $200. They explained it was for the theft protection but I was told that was free with the gap insurance that I purchased. It was not worth returning the car, I like the car, and actually, except for the $200 difference, I am pleased with the overall experience.

I've never felt more disrespected than here. What bothers me even more I had my mother with me trying to get a truck that's comfortable for her to be in with me. My mom was going to help me even cosign she's has 700 score and I get a high interest with her on it doesn't make since. I even explain to Matt who's the manager who's should be all about customer services and I get treat with disrespect from him He jumps out of the chair says out loud I'll go grab your Keyes and mumbles as he's going back to his office I wish I was not Hispanic maybe would of been treated better But don't disrespect me even when am with my mother

The best dealership! From the first meet while looking at vehicles to the service after the sale. Second to none!

Finally came in and had the recalls taken care of on the Q5. As always, Michael was on top of everything needed. It took a total of 90 minutes and he even washed it! Great job!

Top notch experience. Best salesperson (Todd Stamps) and staff in the Phoenix metro area.

Mike was outstanding and car is perfect. Every time we visit the dealership, they take really good care of us.

The Audi dealership in Peoria helped us every step of the way, with excellent, friendly, professional service.

We had a great experience on a recent purchase. All the staff were great to work with and they had us taken care of quickly. Highly recommended!

Michael Franklin kept in good communication with me and Jason London provided me with the excellent technical know-how I have come to expect.

Very friendly and knowledgeable service team ! Met me at my car using my name and seemed to be very thorough with ensuring that they checked everything that I was concerned about !

The experience would have been a lot better if they would have given me a larger vehicle to use while they serviced my car. They gave me an Audi A3 which is the smallest Audi they make. I used to get nothing smaller than an A6 when I had my car serviced. It means a lot when you get an inferior loaner.

Scott Wikert and Matt at Audi of Peoria were amazing. Scott went above and beyond and really made the car buying experience great. I love Renee, she's the best finance person you will have the pleasure of working with. Overall, these people ( Scott, Matt and Renee) are the reasons why I bought my A6.

Scott Wikert and Matt at Audi of Peoria were amazing. Scott went above and beyond and really made the car buying experience great. I love Renee, she's the best finance person you will have the pleasure of working with. Overall, these people ( Scott, Matt and Renee) are the reasons why I bought my A6.

Scott was great to work with on my purchase. He responded quickly to emails and provided info without pressure to buy. He had the vehicle ready to test drive and paperwork ready so the transaction was quick and smooth.

Excellent. My sales representative and service manager were outstanding.

Audi Peoria always goes the extra mile and makes the service experience painless.

The Service Manager Amir is the best. One of the main reasons I continue to return.

This was my last covered maintenance for my Audi Q 5 and I was treated with the same respectful service as if it was my first visit. I do see myself returning for future maintenance as I was made to feel appreciated for my patronage. I feel they know my history on my car and will continue to have my car maintained at Peoria Audi.

Great service. Audi Peoria provided a rental car that was clean and equivalent to my vehicle with a speedy process.

They did a great job! My car had two updates to complete and they took care of it fast and had me back out on the road in no time.

Working with Lou at Audi Peoria was awesome. Outside of signing the paperwork, everything was done online. After telling him what I was looking for, and since there wasn't one on the lot, he found a car for me out of state, at the price we had agreed upon. Once the car arrived, I was in and out of the dealership in an hour and a half, driving away in my new car. Best car buying experience ever!

Great experience. Warm friendly courteous . Always wanting to ensure my 100% satisfaction with service

Great experience. Service done as expected and described. Amir has always been very helpful and accommodating for every vehicle service.

I have been going to this dealership for the last two years, I have always received amazing service, Mike Franklin makes getting all service done to my vehicle so easy. I am always kept informed, the service has always been done in a timely manner, they have a vehicle for me to drive when i drop off mine, and they are always understanding, professional, and kind. When it was time to buy a different vehicle, theybworked with me to get exactly what Ibwanted and made the tading and buying process as streamlined and quick as possible. I am always satisified and happy with this Audi dealership. I no lomger dread having to get service on my vehicle because they make it completely hassle free and work around my crazy scheule, always making it convenient for me, never causimg as inconvenience to me.

Best service that's out there, friendly staff and professional. Thank you service advisor Amir.

Amir Hamzabegovic is the best!! Audi Peoria is a great place to get service on an Audi vehicle.

IT WAS GREAT! MIKE IS ALWAYS VERY VERY HELPFUL I 'D GIVE HIM 10 STARS,

I basically bought my Audi A4 online. I got an awesome price and no haggle when I went in. They were ready for me and my whole experience was professional and fast. Lou Solomon was terrific and very knowledgeable on the cars.

Perfection this time and every time. Michael is awesome. Such personable service. Best service I've ever received as a car owner. Thank you!!!!

Went looking at a pre-owned vehicle and drove away with a great experience. From the viewing of the vehicle, to the staff and the signing process! If your looking for a vehicle you need to come here first!

We went to look around for used Audi and end up shaking hands :) Jason was great helping us getting a deal and with buying process. Over all satisfied with 5 star :)

Everyone, and I do mean everyone, at Peoria Audi are professional and courteous! Love the service department. Mike Franklin, especially!

Michael always does a great job for me. He's a pleasure to work with.

Michael Franklin is an amazing service rep! Audi Peoria serviced our Q5 to perfection. Mike gave us a loaner car, called several times to keep us informed of progress, and was a real pleasure to work with. His service was truly exceptional in every way. We will definitely be back!

Was a great experience and helpful definitely recommend them

Good place. Flexible and they got me in something nice.

Outstanding experience! Always friendly, helpful and prompt.

Best experience buying/leasing a new car! Lou Solomon was awesome from first contact via the internet and bested expectations in person. Leased a 2017 Tango Red A3 at the price I was expecting along with a fair trade in value on my 2014 VW GLI. In and out in around 2 hours (with a test drive). Will definitely be getting my next Audi from him!

This was by far one of the best car buying experiences we have had. We have never had a salesman know a car inside and out like Lou S. He is the reason we chose Audi. We have been researching vehicles for a few months and after heading on in for a test drive we were sold. Renee in finance was awesome too! Definitely recommend Audi of Peoria.

I purchased my Audi at Peoria Audi and have only used their service department. When I purchased my car, I was introduced to everyone who would be taking care of me. The care and service I get is second to none. The service area is clean, the waiting area is comfortable and relaxing, if you need a loaner car, one is provided. Walk you through what they are going to do, then show you the results. They have never done any unauthorized repairs. Amir is my service technician and he is outstanding.

Timely and efficient service. Clean, free loaner.

Audi Peoria made buying a car a pleasure. Jason was very cordial, helpful and knowledgeable about the purchase of our SUV. The entire transaction was smooth, fast and easy. We would certainly buy another car from Audi Peoria.

What a great experience at Audi Peoria! Jacob Surby took excellent care to meet our needs! I know what it is to be an aggressive sales rep, but Jacob was cool and collected. He sold us on his knowledge, pulled in his sales management team and made it happen! We were prepared to go to another Audi dealership to give them the last right of refusal, but Jacob wasn't going to let us go! We got the car that we wanted, at the monthly lease that fit our pocket book and saved us money! The rest of the crew at Audi Peoria was equally as good! Highly recommend that you look for your next Audi in Peoria!

Great experience. Leased a 2017 Q3. Jake was very helpful and made the whole process smooth and easy. Thank you to the staff for making it as pain free as possible. Lol. Love my new car.

A great experience for me as the buyer. I appreciate that the salesman, Engle, took time to review many of the vehicles features and test drive a couple cars to be sure. This was a no pressure sale and they worked through the purchase in a very kind way. I love the car!

The service department and sales people are good but the finance representative I worked with was horrible. She was rude and condescending be careful who you work with if you expect good customer service.

I know Charles Moore the sales manager and asked him to find me an f250 diesel. It's only took him 2 days and he got me the truck I wanted and the price as well. Great people to do business with.

The service dept at Audi Peoria is a well oiled machine... they are very accommodating and courteous. Amir, one of the service consultants is especially knowledgeable & kind. All in all getting my RS7 back in quickly, with an A6 loaner vehicle in the meantime was a satisfying experience - good job guys!

Great experience!The dealer was nice and very helpful, tried to match all the competitors deals.

Great experience working with Lou S. first online and then in person. As easy a car-buying experience you could have and happy with my deal. Would definitely recommend Audi Peoria to anyone looking for an Audi

I settle on an A5 after tons of research and sent an inquiry out on Edmunds. I received responses from two dealerships in the Phoenix area that had the car I wanted. Lou Solomon at Audi of Peoria was quick to offer me a great deal, the price I wanted for my trade-in (which jibed to the dollar with everything I could find online), pleasant to do business with, and I was able to get in and out of the dealership with my new car in about two hours. I'm enjoying the car and -- while it will be a LONG time from now (I drive them for at least 70,000 miles) -- will get my next Audi from him.

Quick bargaining process, knowledgeable/friendly/straightforward sales (internet), in-and-out in two hours with car I wanted.

Outstanding service always has been great team at Peoria Audi

We called and spoke with Engle Sankar, told him what we were looking for, color and payment. When we arrived at the dealer and saw the car it was what we had described to him, so all we had to do was sign the paperwork and drive out the lot. Engle Sankar made it the best car purchase experience ever! We love our Q5

Excellent experience. Staff were ready and waiting when I arrived, service was performed ahead of schedule and car was ready for me when I returned.

My car had battery issues and the service was wonderful from Michael at Audi Peoria.

Good service. Prompt and on schedule - everyone is ver accomodating. Thanks Amir.

Great experience! Audi of Peroria made me feel comfortable and welcome. I am very happy with my new A4.

I don't care what anyone says, I LOVE my S4. Inside, outside, every side. Jason was great. No pressure, just answers. Chris was on point and reliable. Charles was thorough and quick. Everything went off the way you would want in an ideal car buying situation. Having my car as the dealers profile pic doesn't hurt either! I have always been an Audi fan, and my experience and, even more, my car, solidifies that. I have a feeling we will be making a return trip when we trade up the next car. Thanks again, to everyone we encountered. You all made us feel as awesome as we do when we are driving it!

Great Service and we got the car washed. Mike was FANTASTIC! We'll be back

Michael is always a pleasure to work with in service!

Mike helped me with the parts recall & other part that need to be changed. It was a good experienced & his vet helpful. Thank you!

I had a great experience. Everyone at the Audi dealership was friendly. My service was performed on time. I was given a loaner vehicle. My car was delivered back to me washed and vacuumed.

I want to give Audi of Peoria the recognition it deserves. We purchased a used vehicle from Lou Solomon and had the best experience possible. We even called Lou to ask his opinion about a new vehicle we are purchasing in Texas at Auto Nation of Burleson. Not only did he give us wonderful advice but took time out of his day to do so. When in Arizona I will buy from Lou Solomon any day of the week.

Took car in for annual maintenance. Was given a loaner car to use for the day. I love this dealership.

Overall experience from buying my Audi A6 to having it serviced has been wonderful. My service advisor Michael Franklin goes above and beyond!!!

Lou Solomon was my sales representative who treated us with total professionalism and created a buying experience that was friendly and non-confrontational. It was a fluid process and we were out of dealership in no time.

Had a great experience! Jason, Alex and Charles did a great job and have us looking at Audi as our new car brand! Coming from BMW for the last 15 years and having over 8... We are glad with our new family.

Audi of Peoria always delivers on amazing customer service.

Service for my Audi S8 was completed in a timely and very professional manner. The service advisor made me feel very welcome and that my business was very appreciated.

Audi of Peoria service department has always taken care of me. They are helpful, respectful, and have never let me down. I would recommend them to anyone. I dropped my car off first thing Saturday for the service, received a loaner vehicle, and by mid day everything was all set. They completed the service, and replaced a burned out reverse bulb with no issues.

Was able to,schedule my 15 K service on short notice, had some minor trim items addressed and was provided a loaner Audi for what turned out to be a longer than anticipated repair time. Not an issue since I had the loaner. Great customer service in a friendly, high tech and spotless facility.

Overall good experience. Wait time was a bit long. Said it would take about an hour, but ended up being 2 hours. A bit expensive, but at least it's only needed every 10,000 miles.

As usual the best of the best service experience.

We love our new Audi A3. Lou and Charles were very knowledgeable.

I had the pleasure of dealing with Lou when I bought my new car. At first we discussed over the email since the location is quite far from where I lived. We discussed the best offer deal and scheduled to come look at the car in person since they had the color but not quite the options I was looking for. Lou brought out the car and it was dirty on the outside due to the weather we been having here. He explained to me about the car and it's features and then we talked about price. We went back forth a little but Lou did everything he could to help get the price I was looking for and the financing I wanted. Everything went perfect from looking at the car and its features to the finance guy and the explanation of all the little details. Audi of Peoria was the place the buy if you're looking for your next car!

In and out quickly. Excellent customer service. Will continue to do business here.

Thanks to the guys at Audi Peoria they helped me get into the Audi I wanted.

Experience was awesome! We took our time making a decision on what vehicle to purchase. Jason was amazing and patient with us. We did not feel pressured or rushed in make our final choice.

Great service , they took care of my Audi A3 and gave me a lender car for as long as I didn't have my own vehicle.

I just purchased a beautiful new Q5 and my car needed to have an electronic module replaced after about 5days - I'm in IT so understand everything is electronic; and easy to fix if you go to the right place so was hoping for the best. However, I was profoundly surprised how the service department genuinely cared about me and the impact it would have on me with this car issue as I was on my way to Prescott for a four day trip (and of course, a car packed ready to go) This is what real customer service is about and without a blink of an eye I had a fabulous loaner, Amir (be sure to find him at the service desk) helped me with the entire process, he even helped with the transfering of all my "stuff" to a new car and made the process absolutely painless. Non of this: sign here ten times to be sure they were covered under liabilty.. . VOILA I was off without feeling any issue. My car was ready before I got back and it was no issue for them plus they even detailed cleaned my car.., again. Bottom line: these guys / gals at the service department really are exemplary at what they do in taking care of customers. That is exactly how it should be when you need help, they treated me with respect, explained the issues, told me exactly what was wrong and if anything happened again to personally call. Thank you Peoria Audi...you are absolutely above other car dealer's standards in customer service. PS

We purchased two vehicles from this dealership and we were pleased with the turnaround time in both instances (in/out in 2 hrs.). We felt in control with the terms of our sales contract and never felt pressured. The staff was extremely friendly. Chris, Charles, Jason, and Renee were a real pleasure to work with. We would buy from Audi Peoria again.

The service consultant, Mike Franklin, greeted me warmly upon arrival. My appointment time was as promised with no delays. Since it was to be a more exhaustive service call, Mike had a loaner car ready for me. When I returned the car was ready, all maintenance had been superbly performed and the car was washed and vacuumed. A great service experience and I would recommend Audi Peoria and Mike Franklin to anyone.

Mike, our service representative, was very friendly and efficient. The visit was pleasant except for the cost. It would be wise for VW/Audi to consider adding a program for those of us on a fixed income. $900 for a 35K check up was exorbitant even for an S4. I honestly have to warn potential Audi buyers to be aware that its not inexpensive to maintain an Audi although the car is well made and handles very nicely with lots of zip.

I went car shopping on a Friday night by web submission/email. I was looking for an extremely good deal on an Audi A3 after reading about some other VW TDI owners finding such deals. I submitted quote requests to 11 dealers across 5 states in my area, and heard back from most of them. Audi Peoria (AZ) was extremely interested in making a deal and we went back and forth a few times Friday night by email, where I laid out what I was trying to achieve. Saturday morning I got another offer from them by email that was very close to what I had set as my goal, and I decided to take it. A little more information exchange with them, including credit checks etc. and I was ready to buy a plane ticket to AZ. I got the ticket and 45 minutes later was at the checkin desk of the airport. Due to some flight delays, I was at Sky Harbor Airport about 3 or 3 1/2 hours later where Audi Peoria picked me up and took me to the dealership. There we went through the paperwork, finalized purchases, signed the docs, and they gave me a tour of the car. I then drove off, procured a few provisions and some dinner, and set off into the sunset for the 10 hour drive home. All in all a very positive experience. I was treated very well and professionally while on premises, as well as during our earlier email negotiations.

Did great work on my 2009 Audi A5. It was in pretty rough shape but they made it new again. Thanks

showroom was very nice, and the staff was well dressed and answered questions promply, without pressure for you to buy now and not tomorrow. got the deal I was hoping for and the salesman was great. he showed me how everything works on the car not once but twice when I had to come back to retrieve some glasses I had left in the car by mistake. Dealership is better than most.

BUYER BEWARE!!!!!!!!!! We just met with a lemon law attorney for our BRAND NEW Audi Q7 Prestige S-line that has been in the shop repeatedly since we bought it 10 months ago - this last time for nearly 2 months - for a major vibration issue that is not only NOT fixable, BUT Audi USA knows full well of & continues to sell these cars like this!!! They just finally changed the chassis design in the 2017 models because of this exact issue! We asked about vibration issue after taking it off of the show room floor for the initial TEST DRIVE & were lied to & told it was a simple fix that was likely caused by a "flat spot" in a tire or two & that a little rotation of tires & PSI adjustment was all it needed to drive like the $75k it was supposed to be! We signed purchase paperwork & were walked over to the service department by the sales manager to make an appt to do this "easy fix" and here we are 10 whole months later STILL DEALING WITH THIS. In the meantime, our Q7 (that we continue to make payments on) has been sitting in the dealer's lot for 2 MONTHS while we drive around a loaner car, only to be told - not only is this a very well known issue to Audi (Service Director of Audi Dealership's words), but there is nothing Audi can do to fix it because it's a design flaw & oh by the way - come pick your car back up because "we at Audi" don't "feel" it meets the lemon law YET. RIDICULOUS. This is a $75k brand new vehicle that is NOT drivable between 52-78MPH because of significant steering wheel vibration! To the point of numbing your hands, fingers & wrists. We were patient & trusted for 10 months that Audi could resolve it because they kept giving us different excuses - asked us to buy new tires at $2k - we did. Then told us it needed a "road force balance" -we paid for that too. NOTHING FIXES IT!After the 5th time of returning this car for the same issue the Service Director finally told us the truth - which is what started this 2 month joke of waiting for Audi Customer Care to make a "decision" on our case. During this time we consulted with an attorney who advised this IS absolutely a lemon law case but urged us to give Audi the chance to do the right thing without litigation first. So we did. And today they call to basically say - "We don't feel like it is a lemon law case yet." NOTHING else. No consideration for what we've been through for 10 - almost 11 months now - No consideration that our vehicle has been at the dealership since MAY 27TH - no sorry for the inconvenience, NOTHING. Just "come get your car, if you feel the vibration is worse once you drive it then we will possibly reconsider buying it back then, have a nice day." I spent a lot of money on a vehicle that was supposed to have "superior engineering" and it turns out, not only is that a false claim for OUR vehicle but Audi could careless about their customer's concerns or experiences given the fact that they knowingly sell these vehicles with these issues. This is how you stand by your vehicles? This is the first and the LAST Audi USA I will ever own! They don't stand behind their product whatsoever! I should have kept my Ford Explorer Sport - far better vehicle & nearly half the price!!!! PLEASE do yourself a favor and Google "Audi Vibration Issue in S-Line & TDIs" before you make the same mistake we did and believe the lies. There are pages and pages of information on this going back 10 YEARS! Signed, An incredibly disgusted Audi Q7 Prestige S-Line Owner #neverAudi

Michael Franklin - Service Advisor was very friendly, helpful and knowledgeable.

Chris and Lou provided excellent service. The finance part of the transaction also was easy and quick.

Made contact with dealership and they matched my car needs. Follow up to eventual sale was timely. There was a lot of attention to detail and customer satisfaction. Coordinated teamwork from sales to dealership managers and finance.

prompt, courteous, friendly and always a pleasure and love my car...

Great experience as always. Michael was very helpful and pleasant with attending to my service needs.

Great place to have your car service I recommend

Had a very nice buying experience, my wife loves her new SQ5, Alex Benson was my salesman. Would recommend to anyone looking for a very nice car.

We had a wonderful experience at Audi Peoria. We have been to dealerships all over the Valley trying to pick our next vehicle. Alex Benson took the time for us to compare vehicles and ultimately we purchased an Audi Q5.

Bought my 2011 Q7 diesel last year 2015 Have put 40,000 miles on it so far With no problems whatsoever Despite it being a full-size 3 row suv, it gets great gas mileage I have been averaging 28 miles per gallon on the highway Love the vehicle

From Sales to Service, Audi Peoria is an honest, clean, first class operation. I always trust them to do the right thing, and they do. There is never pressure to perform unnecessary work, nor are recommendations for necessary services overlooked. This is a dealership I will return to for future vehicle purchases and service.

Amir, My service writer was great, did everything he could to save me money and fix my car..

First time owning an Audi and appreciated the information provided and the friendly service. Thanks for fixing the time on the clock! Only advise is have a kids area while waiting for service

My husband and I bought a used car from Lou Solomon for our teenage daughter. He was very professional, helpful, and not pushy in any way. Even though we were buying a small used car from him, he treated us as if we were buying the top of the line Audi. We had an easy, comfortable, hassle free experience and in the end, we felt we made the right choice in doing business with Lou. If we are ever in the market to buy another car, new or used, we will definitely look into working with Lou Solomon again. Thank you so much from 2 happy parents and 1 extremely ecstatic teenager.

I brought my car in at 7:30 AM to have film put on my windows. I wanted to see if I could wait, and was surprised that my car was done by Noon. It sure helped me a great deal, that I did not have to go home with a loaner car and come back again. Thank you Amir.

The total experience of having my vehicle serviced was first class! I was only having a 25,000 mile routine maintenance check but I was made to feel like I was the most important customer there. Great job!

our salesman, Lou Soloman, was very helpful during the purchase. He was also very helpful in familiarizing us with the new car.

A great place to buy a car. Our salesman, finance guy and everyone at the dealership were no pressure, helpful and informative about the car and helping us make a good decision.

Service tech was great!! It's unclear why I have to enter 50 characters.

As Alaways mike my service advisor takes great care of me and my car. He listens to your issues and makes all the neccessary repairs.

Mike Franklin is an excellent service advisor!!! He provides exceptional customer service at each visit.

Drove the Extra Miles for Service, Mike the service manager was helpful and offered great service and information on care and feeding of my A3

Amir and the service team did a wonderful job of helping us bring our Q7 current on service and resolving a nagging problem. We are very pleased.

My car would not start. My husband called our service person, Amir Hamzabegovic. He told us to tow the car in, and he would have a loaner waiting for us. Amir was true to his word, and within 30 minutes I was in a loaner car. He called the next day and gave me a detailed description of exactly what went wrong with my car, and then called my husband as well.

The engine light came on in my Audi S5 - The service department got me in right away and set me up with a really nice loaner car. (2016 Audi A6) They kept me informed of what was going on with the service of my car. They took care of the problem. They are all so very nice, personable and professional! They returned my car very clean. It is such a pleasure to do business with them. They know how to take care of their customers!

Amir is fantastic he makes the servicing of my car a breeze. The whole staff is great from drop off to pick up! Thanks William Hoffmann

For my first time buying an Audi, it was a fantastic experience. Couldn’t get any better. Everyone there was great. They were respectful, honest, had great personalities, courteous and always went the extra mile to make us feel like we were their “VIP” customers. Joon and Chris were great. Jacob step in and got us started. He was fantastic. Alex stayed late after hours for us and got us situated in our new Audi. Great customer service right there! And Charles was awesome. He definitely took care of us and a man of his word. I appreciate the service we got and when my wife is up next; that will be the place we will be going.

#porschegreen #a3 #a4

Professional, relaxed, informative sales wth Sinine. Great product, price warranty on my A3. My second great experience with Audi

Great car, very warm and friendly staff. Salesman JJ Saldana was terrific at getting us max rebates that he could!! Showed us car details. Overall very smooth experience !

I love this dealership. Just recently purchased my second vehicle from them. I LOVED my car, but it needed to go. I was so undecided on what to purchase. Juvenal Saldana was extremely patient with me, and I'm sure I tested him. but I just was unsure. JJ and the sales manager took the time and listened to me and knew I didn't love the car I was considering. So they gave me a car I could love. I have never had a bad experience here. The service department is as great as the sales department.

Todd Stamps and Chris Curtin were wonderful on the sales side! Tony was a perfect finance guy, too. I love my pre-owned A5, and will definitely refer others to buy from this dealership. No haggle, no pressure, wonderful experience. Thanks!

I've had my A4 for 3 years now, bought it used. Audi of Peoria is by far and away the best fit for me. Dale Chavez is the most honest and knowledgeable Service Manager I've met. He greeted me personally and took my vehicle back right away. Dale explained my issues clearly so I could understand and the work was done on time and done well. I've taken the car into other dealerships but Audi of Peoria is where I'll be taking my Audi from here on out. You never know whether or not you're getting a square deal but you know you are when you talk to Dale Chavez, he's as straight a shooter as there is. You can trust him and the work he stands behind, I'm extremely happy with my first two visits.

Another great buying experience and my second Audi purchased from this dealer. Finalized the deal via email, came in and was out in an hour with my awesome new S4. Highly recommend their internet sales department and there service staff. I had all of my maintenance for my A6 done here, always top notch.

The parts manager or whoever I dealt with is a jerk! They offer a part I needed online for $25.88 instead of having to order it, I called to see if it was in stock so I could get my car moving again. They said yep in stock, we will have it upfront for you. I go to pick it up. .. The price $61.00 when I asked what the difference was, I was told, well actually, just the word online was underlined and handed back to me. I was told well some mark up is to be expected... MSRP on the part 28.00 over a 100% mark up are you kidding me. I really feel like I was taken advantage of because I was a female. I called North Scottsdale and talked to the service manager. He said sorry, and actually refunded me the difference... As he stated that's not the Audi way.

The process was fast and friendly, once we decided on the car we wanted we were done in 2 hours.

Just bought a new Audi A6 and looked into 3 different dealerships. Lou and his team were by far the most diligent throughout the process. Communication was mostly done through email (I don't have all day to talk on the phone) and responses were quick and concise. Ended up getting a great deal on the car and feel goo about the process thanks to Lou and team!

My experience with Alex Benson was great. He was very patient with me as I attempted to find the right vehicle to fit my needs. Tony in finance & Chris in the sales office were a delight to work with, as well.

I purchased an Audi A-6. The entire purchase process was hassle free. We agreed upon price and terms in about 30 minutes of conversations total. I flew in to Phoenix to pick up the car from out of town and the dealership offered to send a driver to the airport to pick me up. When I got to the dealership, the paperwork and car were ready to go and I was out with a new car and all the paperwork done is about an hour. I highly recommend Audi Peoria.

I purchased a used car from this dealership. The process was simple and it was an awesome experience. I worked with JJ Saldana who has amazing customer service. He really worked with me, He made the car buying experience fun and stress free.

Our sales person was Sinine Bennett. She made the buying experience a delight! No pressure and she knows her stuff!

We worked with Timothy Jerome in sales. Our main goal was to have a smooth and easy car buying process, with no headaches and no games. In order to do this, my husband first called Timothy and he was very informative and helpful on the phone without being pushy. So we went into the dealership, were able to work out a great deal right away without any haggling, and we were out of the dealership within about an hour and a half. We couldn't leave with the car because the particular one I wanted was at another dealership- both the manager and Timothy were very communicative about the process and timing for getting the car, calling us a couple of times, and we picked up the car the next day. Timothy took the time to explain all the features of the car, while sitting in the car. Overall, he was extremely helpful and made the whole process very stress-free and easy. I plan to buy my next Audi from Timothy in about 5 years! The loan paperwork process also went very smoothly with Tony, who also was not at all pushy and went out of his way to get the best interest rate for us. We really appreciate all of the people we dealt with at Peoria Audi and I love my new A5!!

Lou provide great information via email per my request. Ted was more than honest and worked the deal while Chris brought it all together. I know I'm leaving others out, like the gentlemen who gave my girls coloring books and the warranty dude that broke it all down. Great experience! After a bad experience from another local Audi dealership, a friend recommended Peoria Audi where he purchased his A6 after having a poor experience with the same local dealership. The crew at Peoria have me for life now.

Great... painless... professional... Lou Solomon was very easy to work with and treated me with respect

My second purchase from Audi Peoria, very quick and easy. The purchase was fair, will purchase again in the future.

Juvenal Saldana sold me an amazing car at and got me a great deal! I highly recommend contacting him if you are thinking about purchasing a new Audi.

Nice people and competent! There was a good selection of models, colors, and trim of all Audi cars to review and choose from. Final negotiations were pleasant.

Since purchasing my Audi A5 from Peoria Audi, I have received nothing but the BEST from my Personal Service Technician Mike F. as well as the entire staff at the dealership. Everyone has always shown me sincere caring and attentiveness and willingness to help me in any way they can. I would highly recommend Audi of Peoria and Mike should be commended for his EXEMPLARY service and professionalism, which he has shown on a continuous basis.

Outstanding service as usual at Audi of Peoria. This is one of the finest dealerships I have ever used----friendly and very professional .

While the dealership was adequate and they made the financial paperwork easy they were not able to secure the car I was promised. For anyone buying a 2016 Q3 wait until there is less of a demand and more supply. This was the 2nd deal that feel thru because the dealership was unable to get the car.

Just leased a new Q5 from Audi Peoria and it was a wonderful experience. A great salesman in Tim Jerome who was not pushy and was extremely helpful. My wife and I would definitely recommend this dealership.

We loved working with Sinine. She was wonderful. The only down side to all of this was after we got the price of the car settled we went to get the warranty portion done. We just thought we were done, and then we had to go through that again. I think that all dealers do that, but we were so tired by then. But everyone there was so nice and we loved going there.

We had a fantastic sale experience at Audi Peoria. We bought a new 2015 Q7-S line with the help of Jacob Surby and Joon Shin. It was very easy, straight forward, no games deal. I called Jacob knowing the vehicle I wanted (thanks to the easy to use on-line inventory tool) and offered a fair deal, including trade-in and cash. Mind you I call the other two Audi dealers in the valley with the same offer for a comparable vehicle and one responded the next day (too late) and the other never provided me with any feedback. After my discussion with Jacob and Joon over the phone, they called me back within 20 minutes and we closed the deal. No non-sense, fair to both parties. Delivery was outstanding. Facilities are great. I will definitely come back next year when it is time to buy another car.

The best automobile buying experience ever. Down to earth, understanding and most of all, non Pompous. I will go no where else to purchase vehicles for myself and the rest of my family in the future.

By far, the best experience I have ever had purchasing an automobile. I would highly recommend this dealership due to their down to earth, understanding, professional treatment they showed in every aspect upon stepping into their dealership. I will go no where else now.

Best car buying experience I've ever had. The folks at Peoria Audi treat you right. Talk to Jake or JJ. They're the best!

I worked with Sinine Bennett and had a highly professional experience - great team and quality customer service. I would recommend Sinine.

I'm in the market for the RS7, so after reading the glowing reviews of Audi Peoria (AP), I went straight to their website. They have one RS7--Panther Black. Ok lets go check it out. On the drive to AP on Sun at 2 pm, I called to make sure they still had her in stock. Sales guy says, "Yes, it's still here." I say "Ok, great I'll be there to look/test drive in 30 mins." Ok. We get there and stroll around looking, looking, looking, until a friendly guy steps up. "We would like to look at the RS7." "Oh" and he pauses and looks around, so I start thinking that we're too late, and it's currently in negotiation. But then he says that "The car is on hold" and then "The car is sold." Confused as to why because I just called saying I'm on my way to check it out - which was confirmed by a guy in their sales dept. Well, he says, "All of our RS7s are pre-orded, so we don't keep any in inventory. But you are free to go the delivery bay and look at the sold one." (!) So... Just wanted to know if this is SOP for you guys at AP? Maybe I'm expecting too much.

Sinine Bennett you are awesome, and truly helpful. I love my new Audi Q7 thank you.

Audi of Peoria is a great place to buy your car. Professional service from start to finish.

We were shopping Labor Day weekend for a new Q5 and happened upon Sinine Bennett at the Audi Dealership in Peoria. She was very professional, offered a no nonsense fair price for the car and an equally fair trade in value for our old car. Everything was low key with no pressure - just a friendly sales professional who answered all of our questions and provided a great car buying experience. I love my car and Sinine helped make it happen by shooting straight with us, genuinely caring about our satisfaction, and demonstrating great integrity in the whole process.

I bought an Audi A3. I never visited the dealership. I never drove the car. I only dealt with the salesperson who ended up delivering the car. This worked well and I am very happy with the car!

Purchased a 2016 Q5 in August 2015. We discussed what I was looking for ahead of time and the staff worked diligently to locate one that had my preferred color and list of options. Their pricing was reasonable on the new vehicle and our trade-in. At delivery the introduction to the car's features and technology was good, but overwhelming at first. Be prepared for the last minute pitch to sell dealer add-ons such as paint protection, maintenance plans, .... This added excessive time to the delivery process. Overall a good experience.

After visiting several valleywide dealers and talking to many sales associates, I ended up purchasing a preowned vehicle from Audi Peoria. Jacob, Todd, Chris, and Lou made my entire experience extremely easy and enjoyable. Everyone was very knowledgeable and professional. They went over the top with extras to make sure that I was satisfied with my purchase. Thank you guys for helping me into my dream car. Sincerely, Kevin F.

I purchased an Audi Q3 after visiting various brands and dealerships. Peoria Audi got my business because of their professional, efficient and friendly personal, especially my sales representative Trey Boblett.. Joon, the scheduling manager, jumped through hoops to get the 'right' vehicle to the dealership after the originally ordered one got damaged during transport from Europe to San Diego. I took delivery in a 'No Hurry' fashion. All features and functions of the Q3 were thoroughly explained and tried. All my concerns and questions were answered. A wonderful experience!

Very easy purchase. They met the price of another dealer easily

I just bought a 2015 Q7, this is my 3rd Audi in 7 years. A5 and A7. I got my A5 at Chandler, my A7 at Scottsdale, and my Q7 at Peoria. Peoria Audi is by far my favorite and gives the best deals and the best trade in value with no BS schemes or haggling. They honored the Edmunds price, no games, and gave me KBB price on my Ford trade in. Scottsdale Audi jacked me for "auction price" trade in, wanted nothing to do with a fair trade in of KBB price, I got screwed. Because of their "auction price" scheme I didn't even bother calling them this time to buy my Q7. Also both Scottsdale & Chandler wanted full MSRP, hard to work with those people. They think Audi is so special if you want it, you pay full MSRP. I had to buy slightly used to get a great deal. Not so with Peoria. They were up front with everything and I got my Q7 at dealer cost. I paid about $5400 below msrp! Also they were very knowledgable on Audi car details and had the right answers to everything. I found the the other dealers wee to busy and only had some of the answers and would "have someone call me back". Also the TEST DRIVE AT PEORIA IS AMAZING!. Drive it as long as you like to where ever. Hit the gas and check out the engine. The other dealers were a few miles and back to the lot. Like they were to busy to let you really test it out. Everything was perfect at Peoria. I'm an Audi guy and I'm going to Peoria Audi for now on, yet I live an hour away in Chandler. Can't beat Audi service at ANY Audi dealership though, they all rock on service, but for sales go to Peoria. I worked with Sinine and Trey and they were both super cool sales people with no hard pressure and kept their word and really cared and knew the details good. I laughed when a sales person at Chandler told me "you should check out out the sporty Quattro package. Their is no quattro package, it's Audi's signature AWD. Details are important in such an expensive purchase with so many options. I love my A7 and my Q7 (for my wife). I can't say enough good things about the folks at Peoria Audi, they have earned my Audi business forever.

Friendly and professional sales team and my salesman Jacob Surby The Best and very knowledgeable !!!

Bill Keldsen was our salesman and made the whole experience fantastic. Took his time and made us feel like a valued customer.

Jake in sales was very knowledgable and courteous. The buying process was efficient. Amir in service is top notch. Great dealership.

As always, Michael and the whole Audi of Peoria Service group exceed my expectations. Service of my car was fast and hassle free.

This was an outstanding car buying experience. I went in with my A4 for service, and their entire staff made me want to continue to be a part of the Audi Family....so I bought a new A3! :)

Love this place! Just traded in my second Audi for another! Sales & Service are awesome. Keep it up!