Tanks for this good fast service and courtesy Have a good day Fernand from Penticton BC Canada 👍

One of the best place to shop around... they don’t force you for anything....Amber is the best and she made it simple 👍👍

The dynamic duo of Mike and Lee ensure an outstanding experience, kept promises and spectacular follow up and follow through. They are both professional, friendly and dedicated to their craft.

I used to hate shopping for a new vehicle, not anymore. Had a wonderful experience. Scott, our salesperson made it a joyful undertaking. He, along with Renee and Josh Gavin could not have been more amenable. Left with a Q7 which was love at first sight. Also, received a fair trade in price for my Mercedes.

Great service experience at Audi Peoria. Clear expectations were set and executed. They answered all my questions and even a few I didn’t realize I had. Best of the best!

It was a stress-free experience. Nice people including the salesman, the finance manager and the receptionist.

Have had another great experience with Service Department and Amir, in particular. Noticed that the level of care has not declined once original warranty expired and Amir has gone out of his way to ensure I didn't pay for services that were not yet needed. The experiences I have had with service at Audi of Peoria have ensured that I will purchase my next vehicle here and I appreciate the treatment received since the day of my first appointment here. It's been another year since posting the above and I followed through by purchasing another vehicle from Audi Peoria. Lou and Engle were both great to work with and ended up with an awesome car. Hoping future experiences with Service Dept. will be as perfect as previous years. Satisfied client.

The customer service in the service department was amazing! Received great service was in an out within 45min, and they were able to get me in the same day! Definitely will be going back for my service needs.

I just paid 569.00 for an oil change that is ridiculous

Sales agent Mr Wyatt was extremely helpful and knowledgeable . Disappointed regarding the initial visit when it took them to 15-20 minutes to even noticing us and only happened when I was prepared to leave . The experience with the perticular agent was good even though I was in touch with some sales manager before hand . There was no excitement for us in staff when i bought the car . Over all I had a fair deal so end up buying the car .

Lee was very efficient and on time with my appointment. Exact on estimated wait time. I was able to use their waiting area desk to accomplish some work while I waited. Nice people in this dealership.

Honest, no-pressure sales representative

Best car buying experience I have ever had. Upfront and honest. No pressure. Highly recommend Audi Peoria to anyone shopping for a new car.

Best car buying experience of my life. Very friendly staff, upfront and honest, no games or pressure. I highly recommend Audi Peoria to anyone shopping for a new car. Ask for Amber, she was great and made the entire process quick and easy.

This was an out-of-state purchase. They answered my questions promptly, got me a quote on shipping, and gave me a link to hi-res pictures. I took the risk and bought it sight unseen, and had it shipped. I didn't see it in person until the delivery truck driver pulled it into my driveway. It actually ended up being the easiest vehicle purchase I've ever made. Even the notary handling the paperwork met me at the office. He would have come to the house if I had asked him to. I had tried the whole out-of-state purchase thing with no less than 4 other vehicles/dealers, but none of the others would hold the vehicle long enough for me to do the paperwork to buy it, or they wouldn't sell it to me at all unless I was there in person. Audi Peoria sold me a 5 year old vehicle WITH a warranty AND a 5 day money back guarantee. That's unheard of in my area. I'm thrilled with my vehicle, and very pleased with the professionalism and simplicity of the entire experience.

Easiest vehicle purchase I've ever made. Friendly and professional. They did exactly what they said they would do.

Maybe I had high expectations. This was my 1st experience taking my car to an Audi dealer since I bought it. I only took it in for an oil change. I had it done right after I bought my S8 and it cost me $125 (by an authorized Audi mechanic). This dealer charged $230! I expected for that price my car would also be returned to my shiny from a washing. Nope. Didn't even get a wash. I get a wash when I take my Ford in for service but not this car. As a luxury dealer I also thought the service writer would come out to meet me as I drove up into the service lane. Nope. I actually had to go in to find someone. Am I expecting too much from a luxury car dealer? Probably not. I'm sure others also expect a higher customer experience than going to a Ford or Chevy dealership.

I've been doing business for 5 years with Peoria Audi, and they've been incredibly helpful and polite. I couldn't ask for more.

I had a wonderful experience dealing with Amber I was in and out in about an hour but can’t say anything good about the general manager he’s in a hole LOL

Awful experience. With so many Audi options out there, I will never be going back to Peoria Audi with my business.

Purchased a new Q5, process was painless, actually changed my mind severalties about leasing or buying. They did not have an issue. Fair price for my trade. Would buy again

I bought a used Land Rover from Wyatt. He was very professional and was very accommodating to my wants/needs. I have been in the car business for over 25 years and this kid is a rising star with none of those used car salesmen tactics. I did most everything over the phone and the Land Rover was exactly what he discribed over the phone. I highly recommend him and the dealer! 5 stars for this AutoNation store. Thanks again Wyatt and Renee for an easy transaction.

Great service and staff. They were the only one emailing back about availability inquiry after business hours and I dealt with Daniel, who was very helpful. Love my new car

Service Department Is always excellent.

I just had the easiest and most pleasant experience trading in an Audi and buying a new A4. Amber could not have been more helpful and pleasant. The process went very smoothly and I got a great price on both the trade-in and the new car. I am glad I left North Scottsdale and came to Peoria!

Amber Mills was great. I had been dealing with another Audi dealership trying to trade in an A4 early and lease a new one but became very frustrated with their internet people. I sent an inquiry to Audi Peoria at 7 am and received a call from Amber by 7:30. I told her which care I wanted and that I wanted the best deal possible on my trade in and the new car. I received a call back within an hour with a very acceptable price, received and returned all the documents via email, and took ownership of the car by 5 pm. The finance woman was also very nice. It was the easiest trade and purchase of a car I have had in 40 years. I now have a new favorite Audi dealership and salesman. Neil Singer

To start off, I'm not one to write reviews at all, but the experience I had was so unbelievable I feel obligated. I had found this Merlin Purple Audi S3 online and put in an inquiry. Naturally, I got a call within an hour and spoke with a salesperson (Amber) who was very helpful and got the ball rolling right away by having me give my credit app over the phone, assuring me since I'm already financed through Audi it should be an easy upgrade (I had a 2015 S3 for trade) A while later I get a call from Amber saying I'm approved and she gives me a list of documents to email over. Once everything is sent and verified she asks when I can come down to Pheonix to pick up the S3. We plan a date that works for me and I put my deposit down for the car... About a week later I drove the 870 miles to Arizona, (I live in Denver) gotten some sleep at a hotel, and now it's 9AM, time to go pick up my car... As soon as I get there I'm greeted by a salesman who informs me that my original salesperson, Amber, had the day off but he was going to take care of me. The first thing they did was get my car so they could appraise it and switch my aftermarket wheels onto the new one. Everything is going somewhat smoothly and eventually I fill out alllll the paperwork and I'm handed the keys. As I finishing up switching over all of my stuff into the new S3, the salesman comes out and tells me to hold on, and that something is wrong with the financing. I ask him what he meant by that, and that I thought we already had that taken care of... he tells me the manager will come let me know what's going on. So after an agonizing 30 more minutes the manager comes out and let's me know that apparently when I gave my credit app over the phone, Amber had put down that I made about $500 more then i actually do, so the bank wouldn't complete the loan because my income wasn't matching. At this point I'm extremely confused, because even if that happened, I had sent my paystubs going back 3 months to Amber to verify, and she said they were fine and would be sufficient. When I tell the manager this, his face turns white and he says "I'm so sorry, I don't want to point fingers, but Amber completely f*** this up. This is the first time we're seeing these paystubs" ...at this point its about 2pm, I was supposed to have been headed back to Denver already, and now he's telling me I need to resend paystubs and asking if I had a cosigner?? After another 30 minutes or so he tells me they denied me unless I put down more money or I can somehow make my income match? I declined that, so they switched my wheels back, apologized, and sent me on my way... I took 2 days off work, drove over 2000 miles on my car, further devaluing it, wasted money on a hotel, food, gas all because of somebody else's mistake? The salesman I worked with told me that the General Manager should be contacting me, but I haven't heard from anybody since I've left. They made a huge mistake that cost me over $1k and I can't even get an apology? Pathetic.

To start off, I'm not one to write reviews at all, but the experience I had was so unbelievable I feel obligated. I had found this Merlin Purple Audi S3 online and put in an inquiry. Naturally, I got a call within an hour and spoke with a salesperson (Amber) who was very helpful and got the ball rolling right away by having me give my credit app over the phone, assuring me since I'm already financed through Audi it should be an easy upgrade (I had a 2015 S3 for trade) A while later I get a call from Amber saying I'm approved and she gives me a list of documents to email over. Once everything is sent and verified she asks when I can come down to Pheonix to pick up the S3. We plan a date that works for me and I put my deposit down for the car... About a week later I drove the 870 miles to Arizona, (I live in Denver) gotten some sleep at a hotel, and now it's 9AM, time to go pick up my car... As soon as I get there I'm greeted by a salesman who informs me that my original salesperson, Amber, had the day off but he was going to take care of me. The first thing they did was get my car so they could appraise it and switch my aftermarket wheels onto the new one. Everything is going somewhat smoothly and eventually I fill out alllll the paperwork and I'm handed the keys. As I finishing up switching over all of my stuff into the new S3, the salesman comes out and tells me to hold on, and that something is wrong with the financing. I ask him what he meant by that, and that I thought we already had that taken care of... he tells me the manager will come let me know what's going on. So after an agonizing 30 more minutes the manager comes out and let's me know that apparently when I gave my credit app over the phone, Amber had put down that I made about $500 more then i actually do, so the bank wouldn't complete the loan because my income wasn't matching. At this point I'm extremely confused, because even if that happened, I had sent my paystubs going back 3 months to Amber to verify, and she said they were fine and would be sufficient. When I tell the manager this, his face turns white and he says "I'm so sorry, I don't want to point fingers, but Amber completely f*** this up. This is the first time we're seeing these paystubs" ...at this point its about 2pm, I was supposed to have been headed back to Denver already, and now he's telling me I need to resend paystubs and asking if I had a cosigner?? After another 30 minutes or so he tells me they denied me unless I put down more money or I can somehow make my income match? I declined that, so they switched my wheels back, apologized, and sent me on my way... I took 2 days off work, drove over 2000 miles on my car, further devaluing it, wasted money on a hotel, food, gas all because of somebody else's mistake? The salesman I worked with told me that the General Manager should be contacting me, but I haven't heard from anybody since I've left. They made a huge mistake that cost me over $1k and I can't even get an apology? Pic is the new car with my wheels on it.

To start off, I'm not one to write reviews at all, but the experience I had was so unbelievable I feel obligated. I had found this Merlin Purple Audi S3 online and put in an inquiry. Naturally, I got a call within an hour and spoke with a salesperson (Amber) who was very helpful and got the ball rolling right away by having me give my credit app over the phone, assuring me since I'm already financed through Audi it should be an easy upgrade (I had a 2015 S3 for trade) A while later I get a call from Amber saying I'm approved and she gives me a list of documents to email over. Once everything is sent and verified she asks when I can come down to Pheonix to pick up the S3. We plan a date that works for me and I put my deposit down for the car... About a week later I drove the 870 miles to Arizona, (I live in Denver) gotten some sleep at a hotel, and now it's 9AM, time to go pick up my car... As soon as I get there I'm greeted by a salesman who informs me that my original salesperson, Amber, had the day off but he was going to take care of me. The first thing they did was get my car so they could appraise it and switch my aftermarket wheels onto the new one. Everything is going somewhat smoothly and eventually I fill out alllll the paperwork and I'm handed the keys. As I finishing up switching over all of my stuff into the new S3, the salesman comes out and tells me to hold on, and that something is wrong with the financing. I ask him what he meant by that, and that I thought we already had that taken care of... He tells me the manager will come let me know what's going on. So after an agonizing 30 more minutes the manager comes out and let's me know that apparently when I gave my credit app over the phone, Amber had put down that I made about $500 more then i actually do, so the bank wouldn't complete the loan because my income wasn't matching. At this point I'm extremely confused, because even if that happened, I had sent my paystubs going back 3 months to Amber to verify, and she said they were fine and would be sufficient. When I tell the manager this, his face turns white and he says "I'm so sorry, I don't want to point fingers, but Amber completely f*** this up. This is the first time we're seeing these paystubs" ...At this point its about 2pm, I was supposed to have been headed back to Denver already, and now he's telling me I need to resend paystubs and asking if I had a cosigner?? After another 30 minutes or so he tells me they denied me unless I put down more money or I can somehow make my income match? I declined that, so they switched my wheels back, apologized, and sent me on my way... I took 2 days off work, drove over 2000 miles on my car, further devaluing it, wasted money on a hotel, food, gas all because of somebody else's mistake? The salesman I worked with told me that the General Manager should be contacting me, but I haven't heard from anybody since I've left. They made a huge mistake that cost me over $1000 and I can't even get an apology? Pathetic.

This is my second Q class vehicle purchase from Audi Peoria I am very satisfied with their service Everything went smoothly

The service department is top notch! I took my S6 in for a vibration and they quickly determined the issue and eradicated it. Not only did they fix that, but they fixed a cruise control issue I have been having by figuring out it was a broken harness. One trip and done! They also called us almost daily with updates on the progress so we could plan our day. I will always take my Audi there and no where else.

The service department is top notch! I took my S6 in for a vibration and they quickly determined the issue and eradicated it. Not only did they fix that, but they fixed a cruise control issue I have been having by figuring out it was a broken harness. One trip and done! They also called us almost daily with updates on the progress so we could plan our day. I will always take my Audi there and no where else.

Quality and service. Always responsive

Great service! Todd provided quick answers to all my questions and always followed up with a phone call! Thank you for making the car buying experience painless!

Hopefully this is in a judge of all auto nation's dealers because I dealt with 2 years ago and they were Great I don't know what happened here but my experience has been horrible it cost me almost $2000 just to get them to live up to the warranty I brought the car back in 2 days it was overheating you had 20 miles on and they ran the paperwork through and the next thing I knew I own it It cost me $2000 a lot of time and trouble which is or even in that 2000 just to get them to unwind the loan I've asked them to reimburse me will see what happens there they don't seem too concerned with me If need be I'll file a lawsuit but only after giving on the opportunity to make it right because that's the kind of person I am

An Audi dealer off Bell Rd in Peoria. The dealership appears to really.care for their customers!

Just got my second A4 through these guys. Great experience, wonderful associates, transparent sales process and an Amazing vehicle at a great price. I worked with a number of folks, including the GM, who went over and above to make me a happy client. This may be the best car buying experience I’ve ever had. Highly recommend!!

Great service!

A great place to buy a car. Engle was so helpful from start to finish. It made the car buying experience a very pleasant one for me.

Quick service. Offered a loaner. Car washed. Recommended future things to be serviced. Will be back again.

Great job, and great service.

Very nice and friendly. Service done on time. Our Q7 is the best car we have ever owned. This dealership has catered to us completely.. If I contact them they get right back to me and take care of everything. I only have service work done here if possible. Next time I need another car, this is where I will go.

Plain and simple... stellar service!!

This is the third car purchased from Audi Peoria, always a fantastic non pressure transaction, Amber is awesome will always deal with her on all car purchases. ,

Had my windshield replaced by them they use the company called Glass America they did that most amazing job changing the glass and making my car look brand new again

The entire experience was an absolute nightmare. They did not diagnose my car correctly and they never fixed the problem I brought it in for. The loose parts in my front end sound even worse now and they worked on my car twice!! I will be looking for a full refund for services not completed in the amount of $1,565. I am usually never one to post blogs like this, but after being taken for so much $$$, I felt it my obligation.

Great service and friendly staff! No problems at all and made everything easy from dropping off to getting a loaner to picking up my car at my convenience. :-)

Always have great service here!

Service department was able to get car ready quickly on a Saturday. Very helpful.

If you have an Audi take your car to Peoria Audi. Michael F. and the other service advisors no what customer service really is. Thank you Michael.

A+++ Michiel in service did an Awesome job. He arranged for me to pick up my car after service hours. Very accommodating super job

We love Peoria Audi, everyone is always helpful and nice.

A professional but warm environment with a refreshingly easy purchase experience.

From the moment Amber Mills contacted us on our inquiry the experience was very positive. She quickly answered our questions and enabled us to move forward with the purchase seamlessly. Best car buying experience we ever had. Very grateful for having her help us. The rest of the staff was just as good. Thanks.

The hood of my Q7 has a paint bubble on it. Dealership said someone must have put a paint drop on it but I've owned it since it had 1,000 mile on it and haven't done anything to it. I think it's a manufacturer problem but dealership wouldn't do anything or look in to it. Also, with a more expensive vehicle something like this should be looked in to and not just tell me 'someone' must have put a paint drop on it. I have never had anyone put a drop of paint on it. Very disappointed with the answer given. I've owned multiple BMWs in the past and wanted to try an Audi. I will not buy another one. Service is way below BMW service. Also, I've never taken a vehicle in for service and the car wasn't washed when they finished it. Seems like things slip by there

I purchased a new car in June 2018 and my experience with Renee Nicely(financial department) was awful.I will not purchase a car in the future from Autonation.

I had my windshield replaced and annual maintenance performed on my vehicle. The whole process went very smoothly, and they even got everything completed in half of the time I was originally expecting. Great job all around.

I have been going to Audi Peoria for the past three years now to service my car. They are always super helpful and are never trying to push anything more than what I need for my car. I know I can ask some pretty stupid questions, but they make it such a comfortable and relaxed environment, and have always been understanding. Every service staff member I have gone through has been helpful and well-educated. I trust them to know what is best for my car, and I don’t have a single complaint about the work they have done!

I took in my car for a recall repair. While I was there I asked them to re attach the skid plate. I picked up the car after six hours. I paid than for the skid plate attachment, then found out some time later that the skid plate was still in my trunk. Now I have to make a second trip to the dealer. I doesn't feel very good to have the dealer charge me for work they said they completed only to find out they didn't.

You need to come see Amber Mills here at Audi. She has sold our family two vehicles now. She is a wealth of information. Very easy to work with too.

Audi Peoria crooks I say. I took my vehicle in because the oil pressure like came on after I had my oil changed. I’m fairly positive it was the pressure control valve and I was told it was as well. I take it to them and I’m told “something funky is showing on the diagnostic” wth does that mean. My car has worked perfectly fine, all maintenance done on time and no issues accept cleaning the oil screen and sump which was done 2 weeks ago. I call the manager and no answer, I’m not getting answers about my vehicle at all. I’m told before I called the manager that now it’s internal engine problems but yet you do know what and I know that nothing is wrong with the engine yet your charging me over $400 after I already pod $900 2 weeks ago in Hawaii before I shipped the car here. I’m pissed and I need to be out of town and the guy says your car may not make it to California.....I drove the car from California off the ship to here and then to Louisiana and back with no issues and now this. I truly believe I’m being lied too to trump up charges on this vehicle and I’m not happy. I wouldn’t advise anyone to go there if they have to endure this. Something I was told would take 2 hours to do yesterday at 1100 hours has still it been done today and no answers. I’m so mad right now I can’t think straight. I’m so ashamed at audi for this and I own 4 Audi’s and this is how I’m treated.

great service; easy in and out process.

This was our first service at our Audi dealer for our 2017 A4. It went as expected with no problems. Our loaner car was ready when we got there.

Nice quick service

We met with two different sales associates, Amber and Engle, and both are extremely knowledgeable and helpful.

Professional and complete!... Loaner wasn't very clean

I recently purchased a used car from this dealer and the experience was extremely easy. Everyone was polite and professional, including the sale rep. Amber. I needed to purchase the car and have it available quickly, and i was able to get a quote, see the full price, set up an appointment, and purchase the vehicle in a matter of a few days. As someone who had never bought a car before, I had an easy and not at all stressful experience that was fast, easy, and left me with a great car!

This place is complete mess of the dealership. We are Colorado residents buying car from this dealer. We finalize the A4 & made the deal. After making the deal with dealer representative "Engle Sanker" told us that the finance manager will give us a call & will make proceedings about the paperworks. But eventually it never happened. Very next day, after our 4-5 follow up with them, finally finance manager was on the call for 5 minutes, then hung up saying he will get the details & will call us. After 1 hour manager "Josh" called us & said the car which was finalized by us it was borrowed to someone else & they are buying it. The manager has got such a Rude discourteous behavior, Lack of manners, Not resolving a complaint, Lack of follow-through, Unfulfilled promises, lies and other deceptions. out of Arizona state buyers, please beware of this, never go this place...

Great customer service

Solid service and support, however finance guys are VERY pushy with add on sales after the fact.

Great customer service from everyone here. Scott and Renee were amazing. I will definitely be sending all my friends to this location. 10/10 would recommend

5.0, as I expected. The service department at Audi Peoria is consistently Outstanding!

BUYER BEWARE!!!! They will sell you a lemon car and take zero responsibility once it breaks. If I could give them zero Stars I would. My biggest regret is buying a car from the shady, shady dealership. They say they do complete inspections- which is completely false. Within 90 days of owning the car it was in the shop 4 times this last one for the coolant system breaking. They would not cover our 90-day, 4, 000 mile warranty because we were at 4,013 miles (from having to drive back and forth four different times to this place for repairs). Stay far far away. Terrible customer service and zero customer respect. Edit: I did speak to the general manager all he had to say was "I'm sorry you feel that way".

Walked around nobody helped. Walked around outside, then inside, around the building, looked around for the bathroom, oh then finally to the reception desk and still no one who would say hello? Not sure what's going on or what's wrong with my appearance but I'll look in a mirror and go back. Part of this frustration isn't necessarily anybody's fault, simply car buying in general.

I went to this dealership yesterday and I was getting help from a man name( Jake Surby) Was very an professional, and disrespectful, he was talking to me with a high school level language, I didn't say anything I just smile in his face, he took my info and my lady info running our credit, he came back said I'm approved and my lady has no Credit, which I couldn't stand that I was laughing, my lady own a house and she had 2 cars payed off, me on the other side I have 2 cars 2016, and 2017 payed off, and 2016 motorcycle, with trailer 2018 all paid off and I make good money, he said tomorrow I will call you and we clear that from audi he called and asked me for my house address, to provie that the house is mine and ask for my lady info again, I give again, at the end he called and he said I'm not approved, witch I was lamfo, this people I don't recommend, I did buy 5 cars so far all 2015 2018 and I didn't had this issue before, but this guy was telling audi is not type car for me, and the funny part I just had 2016 BMW 2017 I sold not that long ago when I was stationed in ft irwin California. Oh I'm back again after he said I'm not approved I was putting 7K down cash and he said to me with audi A3 I have 700$ he was saying some numbers he did even got lost in his own numbers 😂 😂 😂 😂 The second day I said to my self F that I put an application online for BMW, chapman BMW and I got approved without down payment hhhhhh hhhh and 500$ a month I went and I bought a 2018 custom color is the only 2-3 cars has it in state of Arizona, 4 series 430i that was my wife valentines day gift for her and this F up telling I'm not approved, dude I'm from Iraq I have cash, I buy you and everyone that's work there 😂😂😂😂😂😂😂 look that color brah. The other picture that's my My Bulletproof Benz when I was on age of 16 just so you know who you are talking to next time.

After 4 tries - the service technician identified a TSB that fixed the squealing brakes..

I had a very bad experience with Audi of Peoria and this was my second vehicle from them. I was requesting paper work on the deal for my used vehicle and took about 4weeks and more then a few phone calls and emails to receive the documents. Horrible customer service from the finance department Jason and Renne. I have learned my lesson dont buy from Audi of Peoria or any autonation dealership.

Awesome store and Audi has the best cars.

This is a nice Audi dealership where I went to purchase a non-Audi vehicle. The salesperson was rock solid and did a great job of navigating the interaction from pre-arrival to trade in to new(to me) vehicle delivery. The F&I was just a hair pushy and made us a little uncomfortable but otherwise a very seamless transaction.

Overall a great experience dealing with the team at Audi Peoria! My only complaint is that considering that Auto Nation is a "no haggle" company, I was a little disappointed that they did not address my only concern of the very uneven wear on the tires. Not that anyone should expect perfect tires on a used car, I was just disappointed at how uneven the tread was. I would have guessed it would have come up in a safety inspection. But I do love my new car! Thanks so much! Especially to Scott and Helen!

I recently purchased an Audi A6 from the Audi Peoria location. Amber was very helpful, friendly, and made the process extra smooth. From beginning to end Amber was great and assisted in getting me a new car. I walked in as a customer and left feeling like family. Thank you Amber for all your help. If you are in the market for a great car, Amber is definitely the sales associate for you.

Exemplary service - friendly, helpful, accommodating.

We went to Peoria Audi looking for a Audi Q7. We were greeted by Scott Maurizi who is a Audi Brand Specialist. Scott was a wealth of knowledge in regards to his complete knowledge of the Q7. He took us for a drive and then let me drive the car. Scott spent several hours with us explaining the technology aspect of the Q7. This experience we had with Scott sold us on buying the Q7. We have bought a lot of cars through the years. This experience was different. NO PRESSURE. Just information that made us feel comfortable buying the Q7. We strongly recommend Peoria Audi and particularly Scott Maurizi. They both get a five star rating from us Fred & Laurie Isaia

Good service

Service was excellent. Professional, on time. They also provided a loaner car.

Sadly, our local Audi dealer did not seem to be interested in earning our business. I called Peoria Audi and they provided a fair price immediately and even talked us out of some options that might not provide value for our needs. Our sales rep (Jake Surby) picked us up at the airport and spent 4hrs going over every feature on the vehicle until my wife was comfortable with it’s operation. It was our best car buying experience ever...well worth the trip to Phoenix!

Sadly, our local Audi dealer did not seem to be interested in earning our business. I called Peoria Audi and it was immediately obvious that they would work with us to get the vehicle that was right for us...even talking us out of some options! We factory-ordered a vehicle, they kept us informed of the status and picked us up at the airport when we flew in to pick it up. Our sales rep (Jake Surby) spent 4 hrs going over every feature of the vehicle until my wife was comfortable with it’s operation. This ranks among our best car-buying experiences! It was well worth the trip to Phoenix.

Best car buying experience ever. Jake was great - kind, responsive, helpful - did everything to make sure we got what we needed and wanted, no hassle.

Amber Mills is simply the best person to deal with !!

I requested a quote online late in the evening and received a reasonable offer early in the morning. Save a lot time for potential price negotiation. Fast and clear communications through the whole purchase process with Greg and Todd. Jake, who served us on the day of actual purchase did a great job to let us familiarize our new car and answer questions. Definitely will recommend this dealership to our friends.

As usual the experience was excellent.

How much for the mustang?

Excellent service + a professional service team from the top on down who values customer service as a top priority = a great experience at Audi Peoria

Loved my salesperson Amber! She listened to my wants and needs in a car and showed me how great the Audi was for me. I highly recommend asking for her, she made buying a car much less stressful. Thank you peoria Audi!

My wife made me trade my dream 66 mustang for a new audi s5 here ! Wow am i a whipped guy!

Scott is the man!!!! He helped me get a great deal on a used vehicle. The whole team was awesome!!! Scott was responsive and even came in on his day off to help close the deal. I live on the other side of town but I would make the hour drive again to work with the team at Audi Peoria.

Great service, great cars. I love this location.

Respect you and your vehicle Aureli and Michael provide great service advisor ensures you get the quality service you deserve thanks guys

Cars were dirty that I test drove and the salesman didn't know a lot about the product. They didn't have the car I was looking for bought one from another audi dealer

Salesman was chill, finance lady was awesome and even the GM dude who is usually the heavy was nice. Well done, you have my repeat business. Early problem with car was fixed at their expense,appreciate that.

I just bought a new Q7 at Audi Peoria and worked with Daniel. I can't say I've had a better car buying experience. As a woman, negotiating the purchase of a vehicle can be a daunting process, but I was treated with the utmost respect. I liked the personalized, yet professional service I received at this small dealership. Because they are a small Auto Nation dealership, they were able to offer me the best, no haggle price and they had an inventory that was substantial enough for me to get the exact car I wanted. If you're in the market for an Audi, it would be worth the drive to the west valley to work with these fine people.

Extremely professional and courteous. I was able to buy my Audi with ease and with absolutely no stress. Everyone with Audi Peoria has been very helpful and friendly.

I had the best car buying experience at Audi Peoria and I couldn't be happier with my Q7. Ask for Daniel- he is knowledgeable, professional, and treated me with the utmost respect, making sure I ended up with the vehicle that was right for me. As a small AutoNation dealership, their prices are seriously competitive and their service department knows customers by name. If you're in the market for an Audi, I highly recommend this dealership.

I had aan excellent experience at Audi of Peoria. Everyone there was very nice and very accomodating Very professsional Would not hesitate to send anyone there or return again for future purchases.I love my Q7

Audi has always taken great care with any time that I Bring it in for service. Mike has always provided great service over the years.... Thank you.

The dealership and Jake, the sales representative were both professional and straightforward. It was a very positive car buying experience.

Easiest car service experience I have ever had..........................

I just bought a car at Audi Peoria. The car turned out to be a lemon but the dealership did absolutely everything within their power to get me into a new car and to make sure I was completely satisfied. I cannot say enough good things about the staff at this dealership. I love my new car and am so impressed by everyone who helped me get it!

I really appreciate the quality service provided during the purchase of a new car and the care, so far, post purchase.

I purchased an Audi site unseen, which I've never done previously, but Audi Peoria made the whole experience relatively easy. The car is exactly as described online and over the phone and I absolutely love the car! The price was also very fair and overall, had a great experience!

This is a great place to buy a car. No Hassle, no phony negotiations. We are extremely happy

I bought my Q5 at this dealership three years ago and I always get excellent service from all my service advisers each time I bring my vehicle there.

The team at Audi Peoria were great to work with, the process was fast and smooth. We love the S5, thank you.

Excellent overall service, from being met at the door to keeping me abreast of what the findings were. Great job!

Worked with Todd Stamps. Had a very good experience with him and the dealership overall. They were able to put together a very detailed price on my trade in before even coming into the dealership as I live over 2 hours away and came in a little higher once they saw it. Purchase process was pretty quick, car was very clean and they filled it up. Only bump I had is with the accounting department paying off my trade. Doesn’t seem like they mailed payoff promptly or my finance company isn’t processing it in an efficient manner.

The service was performed in a timely manner and was completed when they said it would be. Assistant Service Manager Michael Franklin was very affable and efficient.

Nick could not have been more helpful. He kept us informed throughout the repair process. Thank you.

We bought our very first Audi Q5 with them and they have been an amazing crew. We had inquired with other dealerships about buying our new car and Audi Peoria has the best deals and they'll work with your budget too. Mr. Todd made the transactions so easy and he is very knowledgeable with the features of the car. Thank you Mr. Todd for an amazing car buying experience.

From the beginning of my decision to trade in my A6 for a Q7 the people at Audi Peoria went above and beyond to help my find the perfect fit. It all began when Michael on service recommended Todd in sales as the person I should work with. Once the vehicle was prepared for delivery then Scott stepped in to help me learn all the new features of the car. Everyone I worked with was helpful and friendly. Kuddos to all three for making the decision a reality with a minimum of stress. 5 great big stars to the whole team.

Nice people.

Renee in finance did a great job as did Todd with my initial email inquiry and meet. Renee handled everything pretty much and made me feel very welcomed. I did not feel cheated or like I was just valuable due to the sale. Thank you, again, Renee. You made the experience very pleasant and unforgettable!

Scott and the rest of the Audi team made my car buying process a positive one. They were well versed in their product and made sure I had the features I wanted in the car I purchased. They value their costumers and ensure you are happy with your purchase. I would certainly recommend Audi Peoria for a pleasant car buying experience.

Overall a great buying experience. Scott wikert, Jason Rowlins and Joshua were very helpful and honest. Got a great deal on a great used car. I had financing in advance and they honored it without any attempts to try to sell me their own financing. I would highly recommend and do business with them again.

Great price and service--would recommend to others

Great deals and awesome customer experience

Scott and the team at Audi Peoria rock! Very responsive in my search and very transparent with the whole experience. I highly recommend them and might even be buying another Audi soon from them. Great team...

When my car is in for service, the customer service is always top notch.

I had the good fortune of buying my used Corvette here from Scott Wikert. Through the entire process he was courteous, professional and best of all not your typical pushy car salesman. He is an honest genuine guy that's easy to talk to. It was one of the most pleasurable car buying experiences I've had and strongly recommend Peoria Audi and Scott Wikert. Hats off to Renee in finance. She's a real gem as well. Thank you both.

Great service

Amazing customer service! They were quick, friendly, and professional at all times.

Very nice team of guys. No pressure. Great cars....

What a wonderful experience in purchasing the car from Audi of Peoria. The process was flawless and a dealership that does have great customer service. The employees were wonderful and a special thanks to Jake Surby who was the best salesperson to have helped in this transaction. I would definitely go back to this dealership. I had previously gone to around 6 dealerships looking for this model but by far, your dealership was the best! Also my trade in was previously appraised by CarMax and Audi of Peoria honored this trade in at the same appraisal. I was grateful for this as the transaction was smoother in addition to saving money on the taxes. Perfection and the car is pretty awesome too. Exactly what I wanted. Thank you so much, Melanie Brooks

On January 18th, my daughter's 2013 Audi with 54,000 miles had MAJOR engine failure. She had just had it serviced 500 miles prior at the Audi of Peoria. It's been regularly maintained there since she owned it in 2015, and the owner before her as well. The warranty expired at 50,000 miles, less than 4,000 miles ago. She had the car taken to Audi of Peoria, since of course they've serviced it so well and gave it a clean bill of health exactly one month prior. When the car is towed in for them to inspect their response was, "Sorry to say but you need a new engine. We don't know why this happened and we won't know until you pay us $13,500 to repair it." They acknowledge that this SHOULDN'T have happened on a 54k mile car, especially one that was just serviced and inspected. she has asked them with repair costs, as a goodwill repair which dealerships are authorized to do on a case by case basis. They have refused a full repair and instead are willing to do 25% putting her cost on a well-maintained AUDI with UNUSUAL MECHANICAL Engine Failure at $10,125. Audi of America has backed up the dealership and refuse to offer any other goodwill repair costs even though this would have been covered at full price 4,000 miles ago. We are at a loss for words at the Customer Service we have experienced at Audi of Peoria and Audi of America. My daughter owes less than what this repair would cost on this car so it's not financially feasible for her to put $10,000 on a car that is owed less than $12,000 on. We are ashamed of Audi and their reputation. They don't make a quality product and they definitely don't care about their customers. My daughter has now been without a vehicle for 14 days as she awaited a resolution from Audi hoping they would own up to the fact that only 500 miles ago they gave the car a thorough inspection and clean bill of health. I'm sure Lexus or BMW wouldn't put their customers through this ordeal or make shoddy cars with bad engines. Consumer affairs shows that Audi vehicles have plenty of engine issues and unsatisfied former-Audi owners. Unless Audi of American and Audi of Peoria can come through with a satisfactory response, we will be sure to share the injustice they have shown to make a wrong right.

On January 18th, my daughter's 2013 Audi with 54,000 miles had MAJOR engine failure. She had just had it serviced 500 miles prior at the Audi of Peoria. It's been regularly maintained there since she owned it in 2015, and the owner before her as well. The warranty expired at 50,000 miles, less than 4,000 miles ago. She had the car taken to Audi of Peoria, since of course they've serviced it so well and gave it a clean bill of health exactly one month prior. When the car is towed in for them to inspect their response was, "Sorry to say but you need a new engine. We don't know why this happened and we won't know until you pay us $13,500 to repair it." They acknowledge that this SHOULDN'T have happened on a 54k mile car, especially one that was just serviced and inspected. she has asked them with repair costs, as a goodwill repair which dealerships are authorized to do on a case by case basis. They have refused a full repair and instead are willing to do 25% putting her cost on a well-maintained AUDI with UNUSUAL MECHANICAL Engine Failure at $10,125. Audi of America has backed up the dealership and refuse to offer any other goodwill repair costs even though this would have been covered at full price 4,000 miles ago. We are at a loss for words at the Customer Service we have experienced at Audi of Peoria and Audi of America. My daughter owes less than what this repair would cost on this car so it's not financially feasible for her to put $10,000 on a car that is owed less than $12,000 on. We are ashamed of Audi and their reputation. They don't make a quality product and they definitely don't care about their customers. My daughter has now been without a vehicle for 14 days as she awaited a resolution from Audi hoping they would own up to the fact that only 500 miles ago they gave the car a thorough inspection and clean bill of health. I'm sure Lexus or BMW wouldn't put their customers through this ordeal or make shoddy cars with bad engines. Consumer affairs shows that Audi vehicles have plenty of engine issues and unsatisfied former-Audi owners. Unless Audi of American and Audi of Peoria can come through with a satisfactory response, we will be sure to share the injustice they have shown to make a wrong right.

On January 18th, my 2013 Audi with 54,000 miles had MAJOR engine failure. I had just had it serviced 500 miles prior at the Audi of Peoria. It's been regularly maintained there since I owned it in 2015, and the owner before me as well. My warranty expired at 50,000 miles, less than 10 months ago. I had the car taken to Audi of Peoria, since of course they've serviced it so well and gave it a clean bill of health exactly one month prior. What news do they give me aside from, "Sorry to say but you need a new engine. We don't know why this happened and we won't know until you pay us $13,500 to repair it." They acknowledge that this SHOULDN'T have happened on a 54k mile car, especially one that was just serviced and inspected. I've asked them to assist me in repair costs, as a goodwill repair which dealerships are authorized to do on a case by case basis. They have refused a full repair and instead are willing to do 25% putting my cost on a well-maintained AUDI with UNUSUAL MECHANICAL Engine Failure at $10,125. Audi of America has backed up the dealership and refuse to offer any other goodwill repair costs even though this would have been covered at full price 10 months ago. I am at a loss for words at the Customer Service I have experienced at Audi of Peoria and Audi of America. I owe less than what this repair would cost on this car so it's not financially feasible for me to put $10,000 on a car I owe less than $12,000 on. I am ashamed of Audi and their reputation. They don't make a quality product and they definitely don't care about their customers. I've been now 14 days without a vehicle hoping that Audi would own up to this mess. I'm sure Lexus or BMW wouldn't put their customers through this ordeal or make shoddy cars with bad engines. I looked up consumeraffairs and Audi has plenty of engine issues and unsatisfied former-Audi owners. Unless Audi of America and Audi of Peoria can come through with a satisfactory response, I will be sure to share the hassles and headaches their vehicle has given me to prevent others from dealing with such a terrible company. If you have any advice or are willing to share this post to pass the word, please do. I've never been so anxious or stressed in my life on something I shouldn't be dealing with on what should have been a quality car. #shameonaudi #audiofamerica #audi #lexus #bmw #teamdesi

Always so courteous, helpful and professional. I look forward to my interactions here and feel good leaving my Q5 in their hands!

The 2014 A7 Prestige advertised at $30,950 needs an additional $1,200 of work. I agreed to buy the car and pay to have it CPO Certified. After some pushback from the dealer (I offered to pay) they agreed. We agreed on the total price, only to find out 2 days later that it needed another $1,200 of work in the shop in order to qualify for certification. I was told that it was minor stuff - but $1,200 doesn't sound minor. Prior to this I explained that I was out of state and asked to have any defects disclosed. Was told that the car is in "like new" condition and is a great buy. This was not a single sales person, but included the sales management, as I discussed the situation with them and asked if I misunderstood anything. May still be a great car, but if you're not there to see/drive it, beware. I will not comment on the business practices of the dealer, but will let you make up your own mind.

Great experience. Didn’t waste our time “dealing.” Just got to the point and met our needs. Everyone was super nice.

One of the best car buying experiences I've ever had! Thank you Audi of Peoria and Daniel Hobbs!!

Of all the places to find the Kia I was looking for it was here. Who would have known. The sales people here are of great integrity and professional to every aspect. From walking in the door till I left I felt at home and there was absolutely no hassles. thank you so very much!

Nice place to get car serviced. They take good care of the vehicle and the customer friendly.

Excellent service. Friendly staff. A credit to the AUDI brand.

Excellent customer service!! Excellent follow up!!

I have waited since November 2016 to get settlement and repair on my vehicle. I also believe the Dealer knew of the emissions problem during the sales process

Great service drive experience... I was greeted with a cup of coffee and a loaner car just for my oil change!!! Couldn't have asked for more!!

Have documented evidence of this dealership failing to preform maintenance services we paid for, including failure to preform safety recall work which they documented as completed. The GM refuses to return calls or emails to discuss. Have even asked Audi Care to assist and their attempts were unsuccessful as well.

Excellent service and staff!

Great service and loaner car service was exceptional. Thank you Audi of Peoria

Our service rep Mike, was able to book our service immediately, provide a courtesy car and provide a repair report the same day! Outstanding service!

Service was great , service person Michael is always so pleasant to work with, has such a professional demeanor and so helpful

One of the finest car buying experiences that we have had. My wife and I love the Q5 that we ended up with. Jason Rawlins and Chuck Kreuzer were our sales guys that totally knew this automobile and were patient with us in the whole buying and transfer process. I have always dreaded the finance closings of car buying -- they try to slide numbers by me in their favor and try to sell me add-ons that I don't want. Renee at Audi Peoria made the process enjoyable. She was warm, her numbers were exact, and she made sure we added only what was right for us. The Q5's many systems will require ample learning on our part, but they let us know that we are always welcome back for subsequent tutoring. We are very pleased and would recommend Audi Peoria to anyone.

Michael in service is always amazing, my 2014 A6 TDI still runs and looks as good as the day I drove it off the lot. I could not ever be more happy with it, the service and customer service of the entire team. My car is always returned clean and ready to drive. Thank you Michael and the team at Audi Peoria

Jacob, our salesman, was so helpful and made our purchase super easy and fast. Made sure we got the car we wanted at an even better rate then first thought. Went out of his way to make things easy on us since we lived out of town. Thanks Jacob!!

Jacob was outstanding! Super nice and helpful. Answered all our questions and made every effort to make our purchase easy and fast. Superb customer service!

Work was done on time. Included a complimentary hand car wash.

This is my 2nd time in two years and both experiences were great. If you are looking for a professional and extremely courteous service you will be challenge to find better

Excellent service from the dealer as promised and delivered.

excellent and fast service

They were really pleasant in both the service and sales areas. I bought my Audi S4 used from a non Audi dealer, so I wanted them to check it out when I did the oil change. They had some recommendations and advice as to the time frame for getting those accomplished.

Jason and Scott helped make buying this car a reality!

Mike always takes care of the problem and is a pleasure to work with.

The car buying experience was great till I got to the financial department. I had called ahead and asked a manager would they like me to bring a certified check or is a personal check ok, since I was paying cash for the car along with my trade in. He stated personal check would be fine. After a lengthy time in financial I wrote my check. The finance person said he needed to get it approved. He then came back said it had been denied accusingly. He said I would have to get a certified check ridiculous. I did the walk of shame out of the office with the salesman went to the bank. At the bank they told me this is crazy you have more than enough funds to purchase this car and they said it had to be Peoria Audi's approval process I relayed this information to my salesman he said it happens all the time. Due this experience I would never purchase another car there again or refer anyone to the dealership. It was humiliation at it's best.

I have always received excellent service from this dealership.

First time to this dealership for service and highly satisfied with the result. Michael Franklin took excellent care of us - and our car!!

$440 to change a single HID lightbulb on an A4? No thanks. Did it myself for $82.99. Took less than 10 minutes too.

Mike provided very professional, curtious and prompt service.

We had a great experience our contact was Nick Amar and everything was very smooth. We will continue to return here for service on our Audi...

great customer service!

My service advisor was very helpful, friendly and did all he could to accommodate my requests!!

Custom ordered an A4 with a manual. Staff was incredibly helpful, knowledgeable, polite, and professional- especially my sales associate, Englebert. He even got the keys to one of the fancy R8's on the showroom floor so I could sit in it when I asked. :) Paperwork was quick and hassle-free, and the entire experience from start to finish was perfect- exactly what you'd expect from a luxury dealer. I would definitely recommend.

Had my A4 serviced. Everything was good and they take care of everything. Thank you

We bought our 2014 Diesel Q5 in Colorado and loved the service we received with Audi there. The same cannot be said for our experience with Audi Peoria. We took our car in to be serviced , when we picked it up I checked the oil level as I have done after every service (and in between) only this time it was still at the same low level as when we took the car in. My husband immediately called the service department and was told , yes the service was done and that is normal, he told them it has NEVER been low after just having service done. We continued to moniter the oil level as we were going on a road trip , I was still bothered and another call was made to the service department , we were told if it's bothering us that much bring it in and they will check, we did. The guy comes and takes the car back to the shop and when he returns I can here him saying it was low , to which the service manager prompted him with that's normal right... mind you this was not said in a normal tone voice. The service manager calls us over and tells us everything is normal, still didn't feel comfortable but off we go. We bought oil to take with us on our trip just in case. Imagine our surprise when driving on the highway in Oregon and our adblue light comes on. A call to Audi Peoria to let them know what's going on, and a mad dash to find an Audi dealer near where we are. We did find one and imagine our shock when they told us we were almost empty and we were low on oil. How can that be if Audi Peoria just serviced the car and topped off the adblue . We informed Audi Peoria of this and they said they would service our car when we got back NO CHARGE, well why would you charge me for something we paid for but doesn't appear was done, in addition we had to pay for the service in Oregon. Since this time we have left numerous messages and emails for the GM to call us, to no avail. We have gone to Audi Corporate and they got the same response -- nothing. We will not be going back to have our car serviced here as we cannot trust that they do the work, nor would I recommend their service department to anyone else.

Just completed a routine service appointment at Audi Peoria and I couldn’t be more pleased with the level of customer service and attention to detail provided by Michael and the other service personnel. I was provided with a new Audi Q5 as a loaner, and a few hours later returned to pick up my Audi...all serviced, washed and cleaned inside! Outstanding!

Michael Franklin in service department is awesome !!! He 100 % goes out of the way for his customers .

Great service

Both Areli & Mike were very helpful. Everything was explained fully and all my questions were answered, very satisfied!!

Craig is so awesome!!

MIKE IS GREAT! FAST, THOROUGH SERVICE WITH RESULTS! THANKS! WALT GOUGH

I got more equipment for less on my Q7 than what I was first offered by another dealer. I even got some parting gifts. Thank you Ron and Scott.

Great experience, every staff member we spoke with was friendly and knowledgeable. We drove 5 hours to do a trade, I always reservations about spending that kind of time on a long distance deal, but it was well worth it. No surprises, no backroom tactics, what you see on the sticker is what you are going to pay. I wouldn't hesitate to drive another 5 hours to buy a vehicle from Audi Peoria and I wouldn't hesitate to send a friend or family member to Audi peoria. Our sales person Jason Rawlins was very knowledgeable about the car we were buying even though it wasn't an Audi, he gave me accurate info on the car over the phone so there were no surprises once we arrived.

I always receive outstanding customer service by the service department and Mike definitely does goes beyond and above. My car was not starting and called Mike who assisted with putting me in contact with Audi assistance who towed my car to the shop. They worked on it immediately and was ready in a day.

Brought my 2016 in for normal maintenance. As has been my continued experience, it was handled in a most professional manner. Amir was gracious and knowledgeable. I have and will continue to recommend Audi Peoria as a place to purchase and service their Audi. I have more than 40 years in the automotive/truck industry, and know what customer service is about. Amir, and Mike at Audi service practice all the best attributes of good customer service.

So far can't say anything but good things. The whole experience is been really good.

Our vehicle was totaled in an accident, and even though my husband didn't cause the accident, he was severely injured. So now we were without a vehicle and my husband was in the hospital. I went to several dealerships looking for a car and when I went to Audi Peoria I was treated with respect. I felt they truly understood my situation and they were extremely helpful and caring. They instilled trust immediately, and made the purchase of my 2013 Toyota Rav4 a simple and enjoyable process. My salesperson way Daniel Hobbs, and he went way out of his way to make my experience there a great one. They were Fantastic! I highly recommend this dealership to everyone.

overall good experience, sales person was very professional

I had a scheduled appointment (scheduled 1 week in advance) at 10:30 to have my car serviced. I was told it would take 3-3 1/2 hours when I made the appointment and could have a loaner car during that time. When I arrived for the appointment I was told they were running a little behind and it might be a little longer. I returned to the facility at 3 PM and my car was not ready until 5:15. Seems like it should have not have taken twice as long as planned with a scheduled appointment. They were apologetic, though.

Well its Audi, if you need repairs and you have an Audi this is where you go in the West Valley as its the only one. Provided a loaner car as the part my A5 needed was not in stock, knowledgable staff and car was ready when promised.

in for a recall this time but used this dealer many times before. A great place with helpful service advisor. Mike is our favorite.

Michael superb above and beyond

Excellent experience at Audi Peoria!! Thank you Todd!

Low pressure, great customer service, best car-buying experience I've had (and I've had many).

Nick Amar, my Service Advisor, and Jason London, my Audi Tech, are first-rate pros! They took care of what needed to get done, went above and beyond, and did not try to over sell on options and/or gave thoughtful advice on how I want to care for my baby - 2007, A3, 3.2 L, S line with 147k miles - long term. The best Audi shop in Phoenix! I bought my A3 in Albany, NY; had her serviced at a great dealer in CLE; and looked at a few places in PHX before Jason advised me to speak with Nick. Absolutely recommend these guys and Peoria Audi to anyone and everyone!

Been going here for several years now. Battery died leaving work, called them they had the batter and squeezed me in before leaving for the night. Keep up the great work guys!

The service department @ Audi peoria is great! Very helpful and polite group of guys. Highly recommend their service department when you need your Audi serviced.

I drive the extra miles to Audi Peoria. They take great care of my car and treat me with respect.

Absolutely professional and no hassle . Took less than 2 hrs at the dealership for trade and Possession of a Q7. Honored All agreement made before meeting at dealership.

Always very welcoming, free loaner car and they take good care of my car.

Great dealership experience. My salesman Chuck Kreuzer was a pleasure to work with. He was most helpful with my requests to see colors and trim on cars on the lot as I was doing a European delivery and wouldn't actually see the car until I picked it up in Germany. He is easy to talk to and is quite the knowledgeable car guy.

Todd Stamp and his team were very polite, and professional in the selling process of the auto I purchased.I am extremely satisfied with the results

So I switched to Peoria Audi due to moving and I'm so glad this will be my dealership for my car! Outstanding customer service by Nick my service rep!! He kept me updated throughout the day on the status of my car and got me a loaner for the day so I wasn't stuck at home. I highly recommend this dealership!!

These guys are great at what they do.! My Service Rep Areli Marroquin-Castro was incredibly professional, prompt, & a huge help from start to finish. There are other Audi dealers much closer to my home but I chose to come to Audi Peoria for all my service needs. Thanks again guys and great job. - T

My husband and I were purchasing from out of state. Everything from my trade-in to the whole process was smooth and easy. Huge kudos to the exceptional staff at Audi Peoria...Todd Stamps and Greg Duncan made this one of the easiest car buying experiences I've ever had.

Service staff easy to talk to. Smooth sailing. Gave me updates throughout the day. I was able to pick up the car after service dept had closed for the day.

Great sales experience with JJ and Joon

Excellent service as usual. Mike Franklin is very professional, courteous, and always follow up after services were done to make sure everything is A ok.

Great buying experience! Todd, Scott and Renee are top notch to work with.

I bought the 2017 A4 on August 23rd, 2017. My experience in buying the A4 here was good, not great. A week prior, I initially went in to check on the A3 for the wife without test driving it and Jason did showed me the A3. I went in the second time to test drive the A3 and A4. (I chose the A4 because the A3 doesn't have rear AC vents since I have 5 and 6 years old kids.) While waiting for the numbers from the GM, Engle spoke with condescending tone to me like I can't afford to buy the car. Knowing I make a few times his salary, I just thanked him and walked away after seeing the numbers. I called and talked to Chuck and went in to meet him. I made my reasonable offer and got accepted within 5 minutes of going there. I have to say, Chuck has been exceptional to me since I bought the car. Answering all my questions. If he didn't know the answer right away, he went and asked and called me right back. Thank you. Chuck is the reason I still give this review a 4 stars.

I bought the 2017 A4 on August 23rd, 2017. My experience in buying the A4 here was good, not great. A week prior, I initially went in to check on the A3 for the wife without test driving it and Jason did showed me the A3. I went in the second time to test drive the A3 and A4. (I chose the A4 because the A3 doesn't have rear AC vents since I have 5 and 6 years old kids.) While waiting for the numbers from the GM, Engle spoke with condescending tone to me like I can't afford to buy the car. Knowing I make a few times his salary, I just thanked him and walked away after seeing the numbers. I called and talked to Chuck and went in to meet him. I made my reasonable offer and got accepted within 5 minutes of going there. I have to say, Chuck has been exceptional to me since I bought the car. Answering all my questions. If he didn't know the answer right away, he went and asked and called me right back. Thank you. Chuck is the reason I still give this review a 4 stars.

None of the typical used car sales BS. I was very surprised at how competitive the trade offer was. Awesome, fast experience. Service department is also top notch. The communication and follow up has been outstanding. Kimberly was my salesperson, and she is excellent. Also, they have a Kureig with multiple flavors of Starbucks coffee. 😁

Scott Wikert was a pleasure to do business with. We ordered our car, he let us know the status, they did extra work on the car before we took ownership (window tinting). The process was smooth and easy, and was a pleasurable experience. Everyone we dealt with at the dealership was friendly and helpful. Thanks again Scott. Eric and Stacy.

Scott Wikert was a pleasure to do business with. We ordered our car, he let us know the status, they did extra work on the car before we took ownership (window tinting). The process was smooth and easy, and was a pleasurable experience. Everyone we dealt with at the dealership was friendly and helpful. Thanks again Scott. Eric and Stacy.

Loyal customer of Audi Peoria. Second car in 5 years!

I've been taking my TT for service at Audi Peoria for years now. Mike Franklin is wonderful and custormer service is always A+++ Highly recommended.

The beginning was great. I found a car I liked, set up my test drive on line and was pleased with the car after driving it. I was able to get all the details worked out on line and returned to sign the papers and get the car. Chuck was very good at answering my questions, and Scott was good at responding to my emails. Jeremy the finance guy made it as painless as it can be when doing all the paperwork. The finish was just OK. After I was finished and got home I reviewed my docs and realized there was a $200 difference in what I thought it would be. It is not a lot but it was the principal of it. So I reached out and let them know that I was told one price and it was actually off by $200. They explained it was for the theft protection but I was told that was free with the gap insurance that I purchased. It was not worth returning the car, I like the car, and actually, except for the $200 difference, I am pleased with the overall experience.

Its the 2nd vehicle I purchased from Audi Peoria. They do have a great service team and their sales team is never high pressure. Todd Stamps was great and explained all the features of my 2016 A6 in details. Very patient and top notch. Thank you Todd. I love my new car!

I've never felt more disrespected than here. What bothers me even more I had my mother with me trying to get a truck that's comfortable for her to be in with me. My mom was going to help me even cosign she's has 700 score and I get a high interest with her on it doesn't make since. I even explain to Matt who's the manager who's should be all about customer services and I get treat with disrespect from him He jumps out of the chair says out loud I'll go grab your Keyes and mumbles as he's going back to his office I wish I was not Hispanic maybe would of been treated better But don't disrespect me even when am with my mother

The best dealership! From the first meet while looking at vehicles to the service after the sale. Second to none!

Great service team!!! Work with them a lot!

The entire staff an Audi Peoria is exceptional from Steve in sales to Amir in service. The focus on customer service is evident in everything. The attention to detail is greatly appreciate.

Awesome dealership, Service Rep Michael is the BEST!! Thank you for taking good care of my car.

Good service nice people thanks

Finally came in and had the recalls taken care of on the Q5. As always, Michael was on top of everything needed. It took a total of 90 minutes and he even washed it! Great job!

After looking at all the competitors of our Q5 we chose Audi because we liked the Audi better than the others. we chose Audi peoria because of the straightforward way they dealt with us and the ease of the purchase process. Lou Solomon helped greatly in this and was very knowledgeable about the product. we look forward to a long relationship with this dealership.Eugene and Nancy Nelson

My experience started out great with my Salesman, Englebert, but ended horribly when I was my payment was increase right before I signed my agreement as the "new" GM made a mistake and didn't know my trade in was a lease! I had an even worse experience with the finance manager .. she said they can't lower my monthly payment to what was originally agreed upon but they can lower it slightly as they gave me a $500 credit for new windshield and she acted like she was doing me a favor even though it was agreed beforehand that it was to be replaced "free of charge". She also rolled her eyes at me when she saw that I wasn't putting any money down and that I had a 72 month loan. She also rolled her eye's and giggled at me when I refused her horrible warranty/gap insurance pitch. I was "this close" to walking out the door but I didn't as I really liked the car. Again, good experience at the beginning (even with the girl working the front desk) but horrible at the end due to a new GM and a joke of a finance manager. I won't go back.

My experience started out great with my Salesman, Englebert, but ended horribly when I was my payment was increased right before I signed my agreement as the "new" GM made a mistake and didn't know my trade in was a lease! I had an even worse experience with the finance manager .. she said they can't lower my monthly payment to what was originally agreed upon but they can lower it slightly as they gave me a $500 credit for new windshield and she acted like she was doing me a favor even though it was agreed beforehand that it was to be replaced "free of charge". It has yet to be fixed. She also rolled her eyes at me when she saw that I wasn't putting any money down and that I had a 72 month loan. She also rolled her eye's and giggled at me when I refused her horrible warranty/gap insurance pitch. I was "this close" to walking out the door but I didn't as I really liked the car. Again, good experience at the beginning (even with the girl working the front desk) but horrible at the end due to a new GM and a joke of a finance manager. I won't go back.

Top notch experience. Best salesperson (Todd Stamps) and staff in the Phoenix metro area.

Excellent service department

Mike was outstanding and car is perfect. Every time we visit the dealership, they take really good care of us.

If you are looking to be invisible while shopping for a 200k car this is the place for you. They won't even great you and they will not willingly get the keys to the card let alone let you start one. Let's just say you can hear an R8 after you buy it. Driving an hour to this place was totally not worth it and if you are looking for an experience you should go to Porsche of Chandler and ask for Alex where we but all of our cars from now on because they service is unbeatable.

My buying experience with Lou Solomon was an excellent one. The transaction was done by phone and email. I have never seen the car personally, because I'm from the San Francisco Bay Area and the dealership is in Arizona. I made a reasonable offer and it was immediately accepted. A notary was sent to my house for my signatures and balance payment on 7/7/17. The car arrived at my house on 7/11/17. The attention and service that was given to me by Lou is well above and beyond the call of duty by providing exceptional customer service. He is an asset of Audi Peoria. Thanks Lou!!

Excellent, professional, and helpful service from Engle Sankar throughout the car buying process. Everyone was friendly and extremely informative. I highly recommend this dealership if you're looking for an Audi.

The Audi dealership in Peoria helped us every step of the way, with excellent, friendly, professional service.

Excellent service! Mike is obviously a great asset to Audio Peoria as he was very quick, communicative, professional, and friendly! Would highly recommend this dealership.

Jason Hooked me up! I walked in and he found the perfect car for me, that fit my needs and my budget. I was able to drive home same day, and everyone there was so personable and friendly. Even the finance manager was soooo nice. I am beyond happy with my new Audi, and recommend This Audi dealership above the other ones we visited!!!

Kimberly was extremely helpful and even sent me a video the first day I called. She held on to the car for me for 5 days so I could drive over there. Bought an amazing RS5 for a great deal. Very nice showroom, clean bathrooms, great snacks, friendly staff. I would def come back here even being 350 miles away to get an rs7 or r8.

Recently purchased a Q7 from Audi Peoria on June 10th. What an Awesome car buying experience from the team at Audi Peoria. Our sales person (Kimberly) was great to work with, she really took the time to listen to what we were looking for, so kind and patient with us, thank you Kimberly. We even had a great experience with their finance department, can you believe that. Yes! Thanks Renee, you truly are a great person. Mathew Wykoff, I can't go without saying thank you for your help. We are hooked with the friendly, kind and wonderful people at Audi Peoria. We look forward to purchasing again from Audi Peoria in the future. Thank you all.

We had a great experience on a recent purchase. All the staff were great to work with and they had us taken care of quickly. Highly recommended!

I had a no hassle car buying experience. Peoria is on the other side of the city but I will definitely return to make my next purchase

Michael Franklin kept in good communication with me and Jason London provided me with the excellent technical know-how I have come to expect.

Very friendly and knowledgeable service team ! Met me at my car using my name and seemed to be very thorough with ensuring that they checked everything that I was concerned about !

The experience would have been a lot better if they would have given me a larger vehicle to use while they serviced my car. They gave me an Audi A3 which is the smallest Audi they make. I used to get nothing smaller than an A6 when I had my car serviced. It means a lot when you get an inferior loaner.

What a great experience! Todd Stamps was awesome from my initial internet inquiry to driving away in my new (Certified Pre-Owned) A3. Everyone was helpful, courteous and professional and the nice woman in the finance department even laughed at my jokes. Im very happy with my A3 and Audi Peoria!

Scott Wikert and Matt at Audi of Peoria were amazing. Scott went above and beyond and really made the car buying experience great. I love Renee, she's the best finance person you will have the pleasure of working with. Overall, these people ( Scott, Matt and Renee) are the reasons why I bought my A6.

Scott Wikert and Matt at Audi of Peoria were amazing. Scott went above and beyond and really made the car buying experience great. I love Renee, she's the best finance person you will have the pleasure of working with. Overall, these people ( Scott, Matt and Renee) are the reasons why I bought my A6.

Audi Peoria has the best service over any other luxury car dealership in the Valley!

Fast, friendly service. I've never had any problems with this service department. Highly recommend.

Best service I have ever received from any dealership, hands-down, every time. Michael Franklin is TOP NOTCH!

Scott was great to work with on my purchase. He responded quickly to emails and provided info without pressure to buy. He had the vehicle ready to test drive and paperwork ready so the transaction was quick and smooth.

Sinine Bennett you are awesome, and truly helpful and patient when we had so many questions. Thank you

They do great work.

Excellent. My sales representative and service manager were outstanding.

By far the most simple car buying experience I've had in quite awhile. I feel comfortable with the deal I reached, and confident in the relationship with the dealership moving forward. I came here on a recommendation from family, and I can definitely say I'd recommend any one of my family members or friends to this place.

During my month-long visit to Peoria, my S4 signaled that the oil level was down a bit. Audi Peoria had me come in for a free top-up! That convinced me to get my annual check-up done before I left for home. They did the work on Saturday, provided a ride home and back to the dealer, did exactly what I requested in the time suggested, at the price agreed, and brought my S4 back out clean! Can't ask for more than that! And they suggested a couple of upcoming things I should keep in mind for future check-ups! Thanks to Areli and the team at Peoria Audi!

Service provided by Mike Franklin was outstanding!!!

Not your average car buying experience. They are so friendly, no high sales pressure. I felt like I was going to see friends. Everyone that works there is genuinely kind and caring. No hidden cost, fair deal for my trade in. I didn't have to spend all day there either, in and out in 2 hours. Great deal on the car I purchased and I LOVE IT!!! Engle Sankar deserves 10 stars, highly recommend you go to him for your next purchase;o)

These guys are the best!

Audi Peoria always goes the extra mile and makes the service experience painless.

The Service Manager Amir is the best. One of the main reasons I continue to return.

This was my last covered maintenance for my Audi Q 5 and I was treated with the same respectful service as if it was my first visit. I do see myself returning for future maintenance as I was made to feel appreciated for my patronage. I feel they know my history on my car and will continue to have my car maintained at Peoria Audi.

always top-notch sales & services

everything went as planned. Very friendly

Great service. Audi Peoria provided a rental car that was clean and equivalent to my vehicle with a speedy process.

Jason helped me out and felt like hanging with an old friend. Didn't pressure me at all and accommodated me perfectly. I had a u our case of buying from then and picking up in another state and he kept me updated almost daily on shipping status from Germany to SLC.

They did a great job! My car had two updates to complete and they took care of it fast and had me back out on the road in no time.

Audi Peoria has an absolutely superb Service Department staff; Mike was super!

Working with Lou at Audi Peoria was awesome. Outside of signing the paperwork, everything was done online. After telling him what I was looking for, and since there wasn't one on the lot, he found a car for me out of state, at the price we had agreed upon. Once the car arrived, I was in and out of the dealership in an hour and a half, driving away in my new car. Best car buying experience ever!

Great experience. Warm friendly courteous . Always wanting to ensure my 100% satisfaction with service

It was great experience for me. It took a little bit long time, but it was not big deal.

Great experience. Service done as expected and described. Amir has always been very helpful and accommodating for every vehicle service.

I have been going to this dealership for the last two years, I have always received amazing service, Mike Franklin makes getting all service done to my vehicle so easy. I am always kept informed, the service has always been done in a timely manner, they have a vehicle for me to drive when i drop off mine, and they are always understanding, professional, and kind. When it was time to buy a different vehicle, theybworked with me to get exactly what Ibwanted and made the tading and buying process as streamlined and quick as possible. I am always satisified and happy with this Audi dealership. I no lomger dread having to get service on my vehicle because they make it completely hassle free and work around my crazy scheule, always making it convenient for me, never causimg as inconvenience to me.

Best service that's out there, friendly staff and professional. Thank you service advisor Amir.

Amir Hamzabegovic is the best!! Audi Peoria is a great place to get service on an Audi vehicle.

Mike was as always extremely helpful and Audi Peoria is a great place to work with

IT WAS GREAT! MIKE IS ALWAYS VERY VERY HELPFUL I 'D GIVE HIM 10 STARS,

I basically bought my Audi A4 online. I got an awesome price and no haggle when I went in. They were ready for me and my whole experience was professional and fast. Lou Solomon was terrific and very knowledgeable on the cars.

Perfection this time and every time. Michael is awesome. Such personable service. Best service I've ever received as a car owner. Thank you!!!!

Went looking at a pre-owned vehicle and drove away with a great experience. From the viewing of the vehicle, to the staff and the signing process! If your looking for a vehicle you need to come here first!

We went to look around for used Audi and end up shaking hands :) Jason was great helping us getting a deal and with buying process. Over all satisfied with 5 star :)

Everyone, and I do mean everyone, at Peoria Audi are professional and courteous! Love the service department. Mike Franklin, especially!

Michael always does a great job for me. He's a pleasure to work with.

Michael Franklin is an amazing service rep! Audi Peoria serviced our Q5 to perfection. Mike gave us a loaner car, called several times to keep us informed of progress, and was a real pleasure to work with. His service was truly exceptional in every way. We will definitely be back!

Was a great experience and helpful definitely recommend them

Good place. Flexible and they got me in something nice.

Outstanding experience! Always friendly, helpful and prompt.

Best experience buying/leasing a new car! Lou Solomon was awesome from first contact via the internet and bested expectations in person. Leased a 2017 Tango Red A3 at the price I was expecting along with a fair trade in value on my 2014 VW GLI. In and out in around 2 hours (with a test drive). Will definitely be getting my next Audi from him!

This was by far one of the best car buying experiences we have had. We have never had a salesman know a car inside and out like Lou S. He is the reason we chose Audi. We have been researching vehicles for a few months and after heading on in for a test drive we were sold. Renee in finance was awesome too! Definitely recommend Audi of Peoria.

I purchased my Audi at Peoria Audi and have only used their service department. When I purchased my car, I was introduced to everyone who would be taking care of me. The care and service I get is second to none. The service area is clean, the waiting area is comfortable and relaxing, if you need a loaner car, one is provided. Walk you through what they are going to do, then show you the results. They have never done any unauthorized repairs. Amir is my service technician and he is outstanding.

Timely and efficient service. Clean, free loaner.

Audi Peoria made buying a car a pleasure. Jason was very cordial, helpful and knowledgeable about the purchase of our SUV. The entire transaction was smooth, fast and easy. We would certainly buy another car from Audi Peoria.

What a great experience at Audi Peoria! Jacob Surby took excellent care to meet our needs! I know what it is to be an aggressive sales rep, but Jacob was cool and collected. He sold us on his knowledge, pulled in his sales management team and made it happen! We were prepared to go to another Audi dealership to give them the last right of refusal, but Jacob wasn't going to let us go! We got the car that we wanted, at the monthly lease that fit our pocket book and saved us money! The rest of the crew at Audi Peoria was equally as good! Highly recommend that you look for your next Audi in Peoria!

Great experience. Leased a 2017 Q3. Jake was very helpful and made the whole process smooth and easy. Thank you to the staff for making it as pain free as possible. Lol. Love my new car.

A great experience for me as the buyer. I appreciate that the salesman, Engle, took time to review many of the vehicles features and test drive a couple cars to be sure. This was a no pressure sale and they worked through the purchase in a very kind way. I love the car!

The service department and sales people are good but the finance representative I worked with was horrible. She was rude and condescending be careful who you work with if you expect good customer service.

I know Charles Moore the sales manager and asked him to find me an f250 diesel. It's only took him 2 days and he got me the truck I wanted and the price as well. Great people to do business with.

The service dept at Audi Peoria is a well oiled machine... they are very accommodating and courteous. Amir, one of the service consultants is especially knowledgeable & kind. All in all getting my RS7 back in quickly, with an A6 loaner vehicle in the meantime was a satisfying experience - good job guys!

Great experience!The dealer was nice and very helpful, tried to match all the competitors deals.

Great experience working with Lou S. first online and then in person. As easy a car-buying experience you could have and happy with my deal. Would definitely recommend Audi Peoria to anyone looking for an Audi

I settle on an A5 after tons of research and sent an inquiry out on Edmunds. I received responses from two dealerships in the Phoenix area that had the car I wanted. Lou Solomon at Audi of Peoria was quick to offer me a great deal, the price I wanted for my trade-in (which jibed to the dollar with everything I could find online), pleasant to do business with, and I was able to get in and out of the dealership with my new car in about two hours. I'm enjoying the car and -- while it will be a LONG time from now (I drive them for at least 70,000 miles) -- will get my next Audi from him.

Quick bargaining process, knowledgeable/friendly/straightforward sales (internet), in-and-out in two hours with car I wanted.

Outstanding service always has been great team at Peoria Audi

We called and spoke with Engle Sankar, told him what we were looking for, color and payment. When we arrived at the dealer and saw the car it was what we had described to him, so all we had to do was sign the paperwork and drive out the lot. Engle Sankar made it the best car purchase experience ever! We love our Q5

Excellent experience. Staff were ready and waiting when I arrived, service was performed ahead of schedule and car was ready for me when I returned.

My car had battery issues and the service was wonderful from Michael at Audi Peoria.

Good service. Prompt and on schedule - everyone is ver accomodating. Thanks Amir.

Great experience! Audi of Peroria made me feel comfortable and welcome. I am very happy with my new A4.

I don't care what anyone says, I LOVE my S4. Inside, outside, every side. Jason was great. No pressure, just answers. Chris was on point and reliable. Charles was thorough and quick. Everything went off the way you would want in an ideal car buying situation. Having my car as the dealers profile pic doesn't hurt either! I have always been an Audi fan, and my experience and, even more, my car, solidifies that. I have a feeling we will be making a return trip when we trade up the next car. Thanks again, to everyone we encountered. You all made us feel as awesome as we do when we are driving it!

Great Service and we got the car washed. Mike was FANTASTIC! We'll be back

Michael is always a pleasure to work with in service!

Mike helped me with the parts recall & other part that need to be changed. It was a good experienced & his vet helpful. Thank you!

I had a great experience. Everyone at the Audi dealership was friendly. My service was performed on time. I was given a loaner vehicle. My car was delivered back to me washed and vacuumed.

I want to give Audi of Peoria the recognition it deserves. We purchased a used vehicle from Lou Solomon and had the best experience possible. We even called Lou to ask his opinion about a new vehicle we are purchasing in Texas at Auto Nation of Burleson. Not only did he give us wonderful advice but took time out of his day to do so. When in Arizona I will buy from Lou Solomon any day of the week.

Took car in for annual maintenance. Was given a loaner car to use for the day. I love this dealership.

Overall experience from buying my Audi A6 to having it serviced has been wonderful. My service advisor Michael Franklin goes above and beyond!!!

Lou Solomon was my sales representative who treated us with total professionalism and created a buying experience that was friendly and non-confrontational. It was a fluid process and we were out of dealership in no time.

Had a great experience! Jason, Alex and Charles did a great job and have us looking at Audi as our new car brand! Coming from BMW for the last 15 years and having over 8... We are glad with our new family.

Audi of Peoria always delivers on amazing customer service.

Service for my Audi S8 was completed in a timely and very professional manner. The service advisor made me feel very welcome and that my business was very appreciated.

Audi of Peoria service department has always taken care of me. They are helpful, respectful, and have never let me down. I would recommend them to anyone. I dropped my car off first thing Saturday for the service, received a loaner vehicle, and by mid day everything was all set. They completed the service, and replaced a burned out reverse bulb with no issues.

Was able to,schedule my 15 K service on short notice, had some minor trim items addressed and was provided a loaner Audi for what turned out to be a longer than anticipated repair time. Not an issue since I had the loaner. Great customer service in a friendly, high tech and spotless facility.

Overall good experience. Wait time was a bit long. Said it would take about an hour, but ended up being 2 hours. A bit expensive, but at least it's only needed every 10,000 miles.

As usual the best of the best service experience.

We love our new Audi A3. Lou and Charles were very knowledgeable.

I had the pleasure of dealing with Lou when I bought my new car. At first we discussed over the email since the location is quite far from where I lived. We discussed the best offer deal and scheduled to come look at the car in person since they had the color but not quite the options I was looking for. Lou brought out the car and it was dirty on the outside due to the weather we been having here. He explained to me about the car and it's features and then we talked about price. We went back forth a little but Lou did everything he could to help get the price I was looking for and the financing I wanted. Everything went perfect from looking at the car and its features to the finance guy and the explanation of all the little details. Audi of Peoria was the place the buy if you're looking for your next car!

In and out quickly. Excellent customer service. Will continue to do business here.

Thanks to the guys at Audi Peoria they helped me get into the Audi I wanted.

Experience was awesome! We took our time making a decision on what vehicle to purchase. Jason was amazing and patient with us. We did not feel pressured or rushed in make our final choice.

Great service , they took care of my Audi A3 and gave me a lender car for as long as I didn't have my own vehicle.

I just purchased a beautiful new Q5 and my car needed to have an electronic module replaced after about 5days - I'm in IT so understand everything is electronic; and easy to fix if you go to the right place so was hoping for the best. However, I was profoundly surprised how the service department genuinely cared about me and the impact it would have on me with this car issue as I was on my way to Prescott for a four day trip (and of course, a car packed ready to go) This is what real customer service is about and without a blink of an eye I had a fabulous loaner, Amir (be sure to find him at the service desk) helped me with the entire process, he even helped with the transfering of all my "stuff" to a new car and made the process absolutely painless. Non of this: sign here ten times to be sure they were covered under liabilty.. . VOILA I was off without feeling any issue. My car was ready before I got back and it was no issue for them plus they even detailed cleaned my car.., again. Bottom line: these guys / gals at the service department really are exemplary at what they do in taking care of customers. That is exactly how it should be when you need help, they treated me with respect, explained the issues, told me exactly what was wrong and if anything happened again to personally call. Thank you Peoria Audi...you are absolutely above other car dealer's standards in customer service. PS

We purchased two vehicles from this dealership and we were pleased with the turnaround time in both instances (in/out in 2 hrs.). We felt in control with the terms of our sales contract and never felt pressured. The staff was extremely friendly. Chris, Charles, Jason, and Renee were a real pleasure to work with. We would buy from Audi Peoria again.

The service consultant, Mike Franklin, greeted me warmly upon arrival. My appointment time was as promised with no delays. Since it was to be a more exhaustive service call, Mike had a loaner car ready for me. When I returned the car was ready, all maintenance had been superbly performed and the car was washed and vacuumed. A great service experience and I would recommend Audi Peoria and Mike Franklin to anyone.

Mike, our service representative, was very friendly and efficient. The visit was pleasant except for the cost. It would be wise for VW/Audi to consider adding a program for those of us on a fixed income. $900 for a 35K check up was exorbitant even for an S4. I honestly have to warn potential Audi buyers to be aware that its not inexpensive to maintain an Audi although the car is well made and handles very nicely with lots of zip.

I went car shopping on a Friday night by web submission/email. I was looking for an extremely good deal on an Audi A3 after reading about some other VW TDI owners finding such deals. I submitted quote requests to 11 dealers across 5 states in my area, and heard back from most of them. Audi Peoria (AZ) was extremely interested in making a deal and we went back and forth a few times Friday night by email, where I laid out what I was trying to achieve. Saturday morning I got another offer from them by email that was very close to what I had set as my goal, and I decided to take it. A little more information exchange with them, including credit checks etc. and I was ready to buy a plane ticket to AZ. I got the ticket and 45 minutes later was at the checkin desk of the airport. Due to some flight delays, I was at Sky Harbor Airport about 3 or 3 1/2 hours later where Audi Peoria picked me up and took me to the dealership. There we went through the paperwork, finalized purchases, signed the docs, and they gave me a tour of the car. I then drove off, procured a few provisions and some dinner, and set off into the sunset for the 10 hour drive home. All in all a very positive experience. I was treated very well and professionally while on premises, as well as during our earlier email negotiations.

Did great work on my 2009 Audi A5. It was in pretty rough shape but they made it new again. Thanks

showroom was very nice, and the staff was well dressed and answered questions promply, without pressure for you to buy now and not tomorrow. got the deal I was hoping for and the salesman was great. he showed me how everything works on the car not once but twice when I had to come back to retrieve some glasses I had left in the car by mistake. Dealership is better than most.

BUYER BEWARE!!!!!!!!!! We just met with a lemon law attorney for our BRAND NEW Audi Q7 Prestige S-line that has been in the shop repeatedly since we bought it 10 months ago - this last time for nearly 2 months - for a major vibration issue that is not only NOT fixable, BUT Audi USA knows full well of & continues to sell these cars like this!!! They just finally changed the chassis design in the 2017 models because of this exact issue! We asked about vibration issue after taking it off of the show room floor for the initial TEST DRIVE & were lied to & told it was a simple fix that was likely caused by a "flat spot" in a tire or two & that a little rotation of tires & PSI adjustment was all it needed to drive like the $75k it was supposed to be! We signed purchase paperwork & were walked over to the service department by the sales manager to make an appt to do this "easy fix" and here we are 10 whole months later STILL DEALING WITH THIS. In the meantime, our Q7 (that we continue to make payments on) has been sitting in the dealer's lot for 2 MONTHS while we drive around a loaner car, only to be told - not only is this a very well known issue to Audi (Service Director of Audi Dealership's words), but there is nothing Audi can do to fix it because it's a design flaw & oh by the way - come pick your car back up because "we at Audi" don't "feel" it meets the lemon law YET. RIDICULOUS. This is a $75k brand new vehicle that is NOT drivable between 52-78MPH because of significant steering wheel vibration! To the point of numbing your hands, fingers & wrists. We were patient & trusted for 10 months that Audi could resolve it because they kept giving us different excuses - asked us to buy new tires at $2k - we did. Then told us it needed a "road force balance" -we paid for that too. NOTHING FIXES IT!After the 5th time of returning this car for the same issue the Service Director finally told us the truth - which is what started this 2 month joke of waiting for Audi Customer Care to make a "decision" on our case. During this time we consulted with an attorney who advised this IS absolutely a lemon law case but urged us to give Audi the chance to do the right thing without litigation first. So we did. And today they call to basically say - "We don't feel like it is a lemon law case yet." NOTHING else. No consideration for what we've been through for 10 - almost 11 months now - No consideration that our vehicle has been at the dealership since MAY 27TH - no sorry for the inconvenience, NOTHING. Just "come get your car, if you feel the vibration is worse once you drive it then we will possibly reconsider buying it back then, have a nice day." I spent a lot of money on a vehicle that was supposed to have "superior engineering" and it turns out, not only is that a false claim for OUR vehicle but Audi could careless about their customer's concerns or experiences given the fact that they knowingly sell these vehicles with these issues. This is how you stand by your vehicles? This is the first and the LAST Audi USA I will ever own! They don't stand behind their product whatsoever! I should have kept my Ford Explorer Sport - far better vehicle & nearly half the price!!!! PLEASE do yourself a favor and Google "Audi Vibration Issue in S-Line & TDIs" before you make the same mistake we did and believe the lies. There are pages and pages of information on this going back 10 YEARS! Signed, An incredibly disgusted Audi Q7 Prestige S-Line Owner #neverAudi

Michael Franklin - Service Advisor was very friendly, helpful and knowledgeable.

Chris and Lou provided excellent service. The finance part of the transaction also was easy and quick.

Made contact with dealership and they matched my car needs. Follow up to eventual sale was timely. There was a lot of attention to detail and customer satisfaction. Coordinated teamwork from sales to dealership managers and finance.

prompt, courteous, friendly and always a pleasure and love my car...

Great experience as always. Michael was very helpful and pleasant with attending to my service needs.

Great place to have your car service I recommend

Had a very nice buying experience, my wife loves her new SQ5, Alex Benson was my salesman. Would recommend to anyone looking for a very nice car.

We had a wonderful experience at Audi Peoria. We have been to dealerships all over the Valley trying to pick our next vehicle. Alex Benson took the time for us to compare vehicles and ultimately we purchased an Audi Q5.

Bought my 2011 Q7 diesel last year 2015 Have put 40,000 miles on it so far With no problems whatsoever Despite it being a full-size 3 row suv, it gets great gas mileage I have been averaging 28 miles per gallon on the highway Love the vehicle

From Sales to Service, Audi Peoria is an honest, clean, first class operation. I always trust them to do the right thing, and they do. There is never pressure to perform unnecessary work, nor are recommendations for necessary services overlooked. This is a dealership I will return to for future vehicle purchases and service.

Amir, My service writer was great, did everything he could to save me money and fix my car..

First time owning an Audi and appreciated the information provided and the friendly service. Thanks for fixing the time on the clock! Only advise is have a kids area while waiting for service

My husband and I bought a used car from Lou Solomon for our teenage daughter. He was very professional, helpful, and not pushy in any way. Even though we were buying a small used car from him, he treated us as if we were buying the top of the line Audi. We had an easy, comfortable, hassle free experience and in the end, we felt we made the right choice in doing business with Lou. If we are ever in the market to buy another car, new or used, we will definitely look into working with Lou Solomon again. Thank you so much from 2 happy parents and 1 extremely ecstatic teenager.

I brought my car in at 7:30 AM to have film put on my windows. I wanted to see if I could wait, and was surprised that my car was done by Noon. It sure helped me a great deal, that I did not have to go home with a loaner car and come back again. Thank you Amir.

The total experience of having my vehicle serviced was first class! I was only having a 25,000 mile routine maintenance check but I was made to feel like I was the most important customer there. Great job!

our salesman, Lou Soloman, was very helpful during the purchase. He was also very helpful in familiarizing us with the new car.

A great place to buy a car. Our salesman, finance guy and everyone at the dealership were no pressure, helpful and informative about the car and helping us make a good decision.

Service tech was great!! It's unclear why I have to enter 50 characters.

As Alaways mike my service advisor takes great care of me and my car. He listens to your issues and makes all the neccessary repairs.

Mike Franklin is an excellent service advisor!!! He provides exceptional customer service at each visit.

Drove the Extra Miles for Service, Mike the service manager was helpful and offered great service and information on care and feeding of my A3

Amir and the service team did a wonderful job of helping us bring our Q7 current on service and resolving a nagging problem. We are very pleased.

My car would not start. My husband called our service person, Amir Hamzabegovic. He told us to tow the car in, and he would have a loaner waiting for us. Amir was true to his word, and within 30 minutes I was in a loaner car. He called the next day and gave me a detailed description of exactly what went wrong with my car, and then called my husband as well.

The engine light came on in my Audi S5 - The service department got me in right away and set me up with a really nice loaner car. (2016 Audi A6) They kept me informed of what was going on with the service of my car. They took care of the problem. They are all so very nice, personable and professional! They returned my car very clean. It is such a pleasure to do business with them. They know how to take care of their customers!

Amir is fantastic he makes the servicing of my car a breeze. The whole staff is great from drop off to pick up! Thanks William Hoffmann

For my first time buying an Audi, it was a fantastic experience. Couldn’t get any better. Everyone there was great. They were respectful, honest, had great personalities, courteous and always went the extra mile to make us feel like we were their “VIP” customers. Joon and Chris were great. Jacob step in and got us started. He was fantastic. Alex stayed late after hours for us and got us situated in our new Audi. Great customer service right there! And Charles was awesome. He definitely took care of us and a man of his word. I appreciate the service we got and when my wife is up next; that will be the place we will be going.

#porschegreen #a3 #a4

Professional, relaxed, informative sales wth Sinine. Great product, price warranty on my A3. My second great experience with Audi

Great car, very warm and friendly staff. Salesman JJ Saldana was terrific at getting us max rebates that he could!! Showed us car details. Overall very smooth experience !

I love this dealership. Just recently purchased my second vehicle from them. I LOVED my car, but it needed to go. I was so undecided on what to purchase. Juvenal Saldana was extremely patient with me, and I'm sure I tested him. but I just was unsure. JJ and the sales manager took the time and listened to me and knew I didn't love the car I was considering. So they gave me a car I could love. I have never had a bad experience here. The service department is as great as the sales department.

Todd Stamps and Chris Curtin were wonderful on the sales side! Tony was a perfect finance guy, too. I love my pre-owned A5, and will definitely refer others to buy from this dealership. No haggle, no pressure, wonderful experience. Thanks!

I've had my A4 for 3 years now, bought it used. Audi of Peoria is by far and away the best fit for me. Dale Chavez is the most honest and knowledgeable Service Manager I've met. He greeted me personally and took my vehicle back right away. Dale explained my issues clearly so I could understand and the work was done on time and done well. I've taken the car into other dealerships but Audi of Peoria is where I'll be taking my Audi from here on out. You never know whether or not you're getting a square deal but you know you are when you talk to Dale Chavez, he's as straight a shooter as there is. You can trust him and the work he stands behind, I'm extremely happy with my first two visits.

Another great buying experience and my second Audi purchased from this dealer. Finalized the deal via email, came in and was out in an hour with my awesome new S4. Highly recommend their internet sales department and there service staff. I had all of my maintenance for my A6 done here, always top notch.

The parts manager or whoever I dealt with is a jerk! They offer a part I needed online for $25.88 instead of having to order it, I called to see if it was in stock so I could get my car moving again. They said yep in stock, we will have it upfront for you. I go to pick it up. .. The price $61.00 when I asked what the difference was, I was told, well actually, just the word online was underlined and handed back to me. I was told well some mark up is to be expected... MSRP on the part 28.00 over a 100% mark up are you kidding me. I really feel like I was taken advantage of because I was a female. I called North Scottsdale and talked to the service manager. He said sorry, and actually refunded me the difference... As he stated that's not the Audi way.

The process was fast and friendly, once we decided on the car we wanted we were done in 2 hours.

Just bought a new Audi A6 and looked into 3 different dealerships. Lou and his team were by far the most diligent throughout the process. Communication was mostly done through email (I don't have all day to talk on the phone) and responses were quick and concise. Ended up getting a great deal on the car and feel goo about the process thanks to Lou and team!

My experience with Alex Benson was great. He was very patient with me as I attempted to find the right vehicle to fit my needs. Tony in finance & Chris in the sales office were a delight to work with, as well.

I purchased an Audi A-6. The entire purchase process was hassle free. We agreed upon price and terms in about 30 minutes of conversations total. I flew in to Phoenix to pick up the car from out of town and the dealership offered to send a driver to the airport to pick me up. When I got to the dealership, the paperwork and car were ready to go and I was out with a new car and all the paperwork done is about an hour. I highly recommend Audi Peoria.

I purchased a used car from this dealership. The process was simple and it was an awesome experience. I worked with JJ Saldana who has amazing customer service. He really worked with me, He made the car buying experience fun and stress free.

Our sales person was Sinine Bennett. She made the buying experience a delight! No pressure and she knows her stuff!

We worked with Timothy Jerome in sales. Our main goal was to have a smooth and easy car buying process, with no headaches and no games. In order to do this, my husband first called Timothy and he was very informative and helpful on the phone without being pushy. So we went into the dealership, were able to work out a great deal right away without any haggling, and we were out of the dealership within about an hour and a half. We couldn't leave with the car because the particular one I wanted was at another dealership- both the manager and Timothy were very communicative about the process and timing for getting the car, calling us a couple of times, and we picked up the car the next day. Timothy took the time to explain all the features of the car, while sitting in the car. Overall, he was extremely helpful and made the whole process very stress-free and easy. I plan to buy my next Audi from Timothy in about 5 years! The loan paperwork process also went very smoothly with Tony, who also was not at all pushy and went out of his way to get the best interest rate for us. We really appreciate all of the people we dealt with at Peoria Audi and I love my new A5!!

Lou provide great information via email per my request. Ted was more than honest and worked the deal while Chris brought it all together. I know I'm leaving others out, like the gentlemen who gave my girls coloring books and the warranty dude that broke it all down. Great experience! After a bad experience from another local Audi dealership, a friend recommended Peoria Audi where he purchased his A6 after having a poor experience with the same local dealership. The crew at Peoria have me for life now.

Great... painless... professional... Lou Solomon was very easy to work with and treated me with respect

My second purchase from Audi Peoria, very quick and easy. The purchase was fair, will purchase again in the future.

Juvenal Saldana sold me an amazing car at and got me a great deal! I highly recommend contacting him if you are thinking about purchasing a new Audi.

Nice people and competent! There was a good selection of models, colors, and trim of all Audi cars to review and choose from. Final negotiations were pleasant.

Since purchasing my Audi A5 from Peoria Audi, I have received nothing but the BEST from my Personal Service Technician Mike F. as well as the entire staff at the dealership. Everyone has always shown me sincere caring and attentiveness and willingness to help me in any way they can. I would highly recommend Audi of Peoria and Mike should be commended for his EXEMPLARY service and professionalism, which he has shown on a continuous basis.

Outstanding service as usual at Audi of Peoria. This is one of the finest dealerships I have ever used----friendly and very professional .

While the dealership was adequate and they made the financial paperwork easy they were not able to secure the car I was promised. For anyone buying a 2016 Q3 wait until there is less of a demand and more supply. This was the 2nd deal that feel thru because the dealership was unable to get the car.

Just leased a new Q5 from Audi Peoria and it was a wonderful experience. A great salesman in Tim Jerome who was not pushy and was extremely helpful. My wife and I would definitely recommend this dealership.

We loved working with Sinine. She was wonderful. The only down side to all of this was after we got the price of the car settled we went to get the warranty portion done. We just thought we were done, and then we had to go through that again. I think that all dealers do that, but we were so tired by then. But everyone there was so nice and we loved going there.

We had a fantastic sale experience at Audi Peoria. We bought a new 2015 Q7-S line with the help of Jacob Surby and Joon Shin. It was very easy, straight forward, no games deal. I called Jacob knowing the vehicle I wanted (thanks to the easy to use on-line inventory tool) and offered a fair deal, including trade-in and cash. Mind you I call the other two Audi dealers in the valley with the same offer for a comparable vehicle and one responded the next day (too late) and the other never provided me with any feedback. After my discussion with Jacob and Joon over the phone, they called me back within 20 minutes and we closed the deal. No non-sense, fair to both parties. Delivery was outstanding. Facilities are great. I will definitely come back next year when it is time to buy another car.

The best automobile buying experience ever. Down to earth, understanding and most of all, non Pompous. I will go no where else to purchase vehicles for myself and the rest of my family in the future.

By far, the best experience I have ever had purchasing an automobile. I would highly recommend this dealership due to their down to earth, understanding, professional treatment they showed in every aspect upon stepping into their dealership. I will go no where else now.

Best car buying experience I've ever had. The folks at Peoria Audi treat you right. Talk to Jake or JJ. They're the best!

I worked with Sinine Bennett and had a highly professional experience - great team and quality customer service. I would recommend Sinine.

I'm in the market for the RS7, so after reading the glowing reviews of Audi Peoria (AP), I went straight to their website. They have one RS7--Panther Black. Ok lets go check it out. On the drive to AP on Sun at 2 pm, I called to make sure they still had her in stock. Sales guy says, "Yes, it's still here." I say "Ok, great I'll be there to look/test drive in 30 mins." Ok. We get there and stroll around looking, looking, looking, until a friendly guy steps up. "We would like to look at the RS7." "Oh" and he pauses and looks around, so I start thinking that we're too late, and it's currently in negotiation. But then he says that "The car is on hold" and then "The car is sold." Confused as to why because I just called saying I'm on my way to check it out - which was confirmed by a guy in their sales dept. Well, he says, "All of our RS7s are pre-orded, so we don't keep any in inventory. But you are free to go the delivery bay and look at the sold one." (!) So... Just wanted to know if this is SOP for you guys at AP? Maybe I'm expecting too much.

Sinine Bennett you are awesome, and truly helpful. I love my new Audi Q7 thank you.

Audi of Peoria is a great place to buy your car. Professional service from start to finish.

We were shopping Labor Day weekend for a new Q5 and happened upon Sinine Bennett at the Audi Dealership in Peoria. She was very professional, offered a no nonsense fair price for the car and an equally fair trade in value for our old car. Everything was low key with no pressure - just a friendly sales professional who answered all of our questions and provided a great car buying experience. I love my car and Sinine helped make it happen by shooting straight with us, genuinely caring about our satisfaction, and demonstrating great integrity in the whole process.

I bought an Audi A3. I never visited the dealership. I never drove the car. I only dealt with the salesperson who ended up delivering the car. This worked well and I am very happy with the car!

Purchased a 2016 Q5 in August 2015. We discussed what I was looking for ahead of time and the staff worked diligently to locate one that had my preferred color and list of options. Their pricing was reasonable on the new vehicle and our trade-in. At delivery the introduction to the car's features and technology was good, but overwhelming at first. Be prepared for the last minute pitch to sell dealer add-ons such as paint protection, maintenance plans, .... This added excessive time to the delivery process. Overall a good experience.

After visiting several valleywide dealers and talking to many sales associates, I ended up purchasing a preowned vehicle from Audi Peoria. Jacob, Todd, Chris, and Lou made my entire experience extremely easy and enjoyable. Everyone was very knowledgeable and professional. They went over the top with extras to make sure that I was satisfied with my purchase. Thank you guys for helping me into my dream car. Sincerely, Kevin F.

I purchased an Audi Q3 after visiting various brands and dealerships. Peoria Audi got my business because of their professional, efficient and friendly personal, especially my sales representative Trey Boblett.. Joon, the scheduling manager, jumped through hoops to get the 'right' vehicle to the dealership after the originally ordered one got damaged during transport from Europe to San Diego. I took delivery in a 'No Hurry' fashion. All features and functions of the Q3 were thoroughly explained and tried. All my concerns and questions were answered. A wonderful experience!

Very easy purchase. They met the price of another dealer easily

I just bought a 2015 Q7, this is my 3rd Audi in 7 years. A5 and A7. I got my A5 at Chandler, my A7 at Scottsdale, and my Q7 at Peoria. Peoria Audi is by far my favorite and gives the best deals and the best trade in value with no BS schemes or haggling. They honored the Edmunds price, no games, and gave me KBB price on my Ford trade in. Scottsdale Audi jacked me for "auction price" trade in, wanted nothing to do with a fair trade in of KBB price, I got screwed. Because of their "auction price" scheme I didn't even bother calling them this time to buy my Q7. Also both Scottsdale & Chandler wanted full MSRP, hard to work with those people. They think Audi is so special if you want it, you pay full MSRP. I had to buy slightly used to get a great deal. Not so with Peoria. They were up front with everything and I got my Q7 at dealer cost. I paid about $5400 below msrp! Also they were very knowledgable on Audi car details and had the right answers to everything. I found the the other dealers wee to busy and only had some of the answers and would "have someone call me back". Also the TEST DRIVE AT PEORIA IS AMAZING!. Drive it as long as you like to where ever. Hit the gas and check out the engine. The other dealers were a few miles and back to the lot. Like they were to busy to let you really test it out. Everything was perfect at Peoria. I'm an Audi guy and I'm going to Peoria Audi for now on, yet I live an hour away in Chandler. Can't beat Audi service at ANY Audi dealership though, they all rock on service, but for sales go to Peoria. I worked with Sinine and Trey and they were both super cool sales people with no hard pressure and kept their word and really cared and knew the details good. I laughed when a sales person at Chandler told me "you should check out out the sporty Quattro package. Their is no quattro package, it's Audi's signature AWD. Details are important in such an expensive purchase with so many options. I love my A7 and my Q7 (for my wife). I can't say enough good things about the folks at Peoria Audi, they have earned my Audi business forever.

Friendly and professional sales team and my salesman Jacob Surby The Best and very knowledgeable !!!

Bill Keldsen was our salesman and made the whole experience fantastic. Took his time and made us feel like a valued customer.

Jake in sales was very knowledgable and courteous. The buying process was efficient. Amir in service is top notch. Great dealership.

As always, Michael and the whole Audi of Peoria Service group exceed my expectations. Service of my car was fast and hassle free.

This was an outstanding car buying experience. I went in with my A4 for service, and their entire staff made me want to continue to be a part of the Audi Family....so I bought a new A3! :)

Love this place! Just traded in my second Audi for another! Sales & Service are awesome. Keep it up!

Engle, thank you for the great delivery experience! Lou Solomon, I was initially talking to Audi of Tucson when I started looking for the Q5 TDI. But they didn't have the right color combination and I wasn't interested in going through with a dealer trade. I want to thank you for putting together a very competitive offer for our Q5 TDI Prestige - well worth the drive up from Tucson! Besides, what better way to take in some shopping in Scottsdale the next day?

Warning to all! Make sure you don't take their word for it. Put eyes on the vehicle. Audi Peoria just delivered an S4 to me with tires that are on the wear bar, and they say " there are 5000 miles left on those tires". Having owned an AMA Superbike team, and currently owning the BMW motorcycle dealership in Tucson(Iron Horse BMW) tires don't go 5000 miles when they are on the wear bar. Worst of all, they said the car was perfect. Had they mentioned the state of the tires or the poorly repaired scratches, I would have been able to make an informed decision! John Cartwright

The sporty Q5 is one of the best compact luxury SUVs out there. It pleases in every way, and it comes well-equipped from the start. To top it all off, our salesman, Jacob Surby, is super knowledgeable and very reasonable when it comes to your car deal. I would recommend him and Peoria Audi any time.

The sporty Q5 is one of the best compact luxury SUVs out there. It pleases in every way, and it comes well-equipped from the start. To top it all off, our salesman, Jacob Surby, is super knowledgeable and very reasonable when it comes to your car deal. I would recommend him and Peoria Audi any time.

we visited the lot and did'nt find the car we were looking for,so Tim took information about the type of car we wanted and found it in a couple of weeks .We got our Audi.

I bought my car three days ago and it couldn't have gone better. The process was super quick and all my questions/concerns were answered. Great service and great dealership. It had more inventory to choose from, based on what I was looking for.

Great experience from start to finish with Tim Jerome taking care of us from beginning to end. Pricing was up-front and no haggle with an awesome price on a Q3. We absolutely love our Q3 as well. A beautiful vehicle.

I knew what I wanted for my new Audi purchase. Peoria Audi outdid our expectations! We met some great people there, and got an incredible A5 . Bill was a very nice guy to work with. And Lane searched down our new A5. Both great guys! No pressure sale! Thank you for giving us a pleasant experience.

We were very impressed with Audi of Peoria. Our sales associate was knowledgeable, sincere, and I never felt like he was trying to pressure me into anything. The great service didn't stop with our associate. Every single person we spoke with, regardless if about the purchase or just chit chat, was so nice, knowledgeable and accommodating. I will definitely be going back to this location for my next Audi.

I've been meaning to get around to writing this review for a while now but have been busy enjoying my 2015 S5! The car is fantastic and my buying experience with Audi Peoria and Nancy was great. This is our second Audi and we had a wonderful experience purchasing our Q5 a few years ago - Nancy and the team at Peoria topped even our high expectations. I ALWAYS negotiate heavily for any car I buy but even I felt their asking price for my car was more than fair so I didn't even bother negotiating - folks need to pay their people and keep the lights on. Pricing out of the way, the other issue was that I'm in LA. A few phone calls to discuss details of the car and confirm pricing and my wife and I booked our tickets and were on our way. Nancy went out of her way to pick us up at our hotel to avoid paying for an expensive cab ride to the dealership. The dealership was clean and well organized and our car was inside, fully detailed, and waiting for us to inspect it. The prep team did a great job having the car ready, apart from a few finger smudges (which Nancy quickly took care of) the car was immaculate. You can tell from speaking with Nancy that she's a true auto enthusiast - she loves the product and really believes Audi makes some of the best cars on the road. It's good to speak with someone so confident and honest in what they're selling. As far as salespeople go, Nancy is top notch. She is extremely detail oriented - maybe a bit OCD like myself, something I appreciated. I can see how her knowledge of the product might be a little intimidating - she knows her stuff, but for anyone serious about wanting to know everything about the car they're about to buy - Nancy's probably got the info. Knowing that we were coming in from out of town, things were well laid out for us - we reviewed the paperwork, signed, and were on our way. Chris made sure we were good with all the numbers and relayed everything via email so we could have a hard copy of the numbers before we arrived. They were kind enough to gas the car up with a full tank so we could get a head start on beating traffic back to LA. It's unfortunate we're so far from Peoria as I would be happy to bring my cars to them for any maintenance or service work. My wife doesn't think so, but I see an R8 in our future - definitely will be contacting the team at Peoria when I'm ready.

Was in the market for a used Audi and talked with JJ at Audi Peoria. He asked the right questions and helped us filter down to the car I was looking for through their extensive inventory. Buying process was easy and hassle-free. I'm a raving fan of Audi Peoria and will be a returning customer. Thanks for a great new car and friendly service!

I've been meaning to get around to writing this review for a while now but have been busy enjoying my 2015 S5! The car is fantastic and my buying experience with Audi Peoria and Nancy was great. This is our second Audi and we had a wonderful experience purchasing our Q5 a few years ago - Nancy and the team at Peoria topped even our high expectations. I ALWAYS negotiate heavily for any car I buy but even I felt their asking price for my car was more than fair so I didn't even bother negotiating - folks need to pay their people and keep the lights on. Pricing out of the way, the other issue was that I'm in LA. A few phone calls to discuss details of the car and confirm pricing and my wife and I booked our tickets and were on our way. Nancy went out of her way to pick us up at our hotel to avoid paying for an expensive cab ride to the dealership. The dealership was clean and well organized and our car was inside, fully detailed, and waiting for us to inspect it. The prep team did a great job having the car ready, apart from a few finger smudges (which Nancy quickly took care of) the car was immaculate. You can tell from speaking with Nancy that she's a true auto enthusiast - she loves the product and really believes Audi makes some of the best cars on the road. It's good to speak with someone so confident and honest in what they're selling. As far as salespeople go, Nancy is top notch. She is extremely detail oriented - maybe a bit OCD like myself, something I appreciated. I can see how her knowledge of the product might be a little intimidating - she knows her stuff, but for anyone serious about wanting to know everything about the car they're about to buy - Nancy's probably got the info. Knowing that we were coming in from out of town, things were well laid out for us - we reviewed the paperwork, signed, and were on our way. Chris made sure we were good with all the numbers and relayed everything via email so we could have a hard copy of the numbers before we arrived. They were kind enough to gas the car up with a full tank so we could get a head start on beating traffic back to LA. It's unfortunate we're so far from Peoria as I would be happy to bring my cars to them for any maintenance or service work. My wife doesn't think so, but I see an R8 in our future - definitely will be contacting the team at Peoria when I'm ready.

Awesome experience! Bought my Audi on Saturday, but the process started earlier in the week w/ a phone call from JJ. I live in Chandler and made the trek to Peoria, well worth it! I'm a happy customer and an Audi fan for life.

The people and environment make me feel very comfortable

The sales staff was amazing. Todd Stamps was very professional and took very good care of us. Answered all our questions. Highly recommended.

A good experience They found the car I was looking for

Pleasant experience from start to finish. No pressure.

I went to Audi of Peoria, interested in 2 cars that they had available. Lane was incredibly helpful and patient while I spent most of the day trying to decide between the two! I didn't feel pressured at all, and Lane was quick to answer all of my questions that came up while I was trying to make a decision. I ended up choosing a certified Audi A5 convertible and couldn't have been happier. Lane even broke out the big bow for a photo opportunity after the sale! I'll definitely be going back here to purchase my next car.

They were very good. On time, less expensive than in NY, did updates and cleaned car inside and out.

Awesome experience, qppropriate attention to my desires and didn't try to "sell" me a vehicle. My sales rep Jake Surby was knowledgeable, knows the product. Follow up was excellent as well. I would expect nothing less from a luxury car manufacturer. such as Audi. Jake may have only been working there for 9 days, but you wouldn't know it. Thank you for making it a positive experience .

This dealership and the staff we dealt with were outstanding. Lane Rogers the salesman was knowledgeable about the new Q3's features and was clearly very passionate about the product - an essential characteristic in my opinion. Other team members including Lou Solomon the Sales manager, Joe Leavitt the General Manager and Engel Sankar the Finance Manager were very courteous and professional. This dealerships level of engagement struck the right balance of respect for the customer and a desire to make a sale. I traveled over 40 miles to this dealership even though the North Scottsdale dealership were closer, While North Scottsdale were courteous, there was a marked difference in the responsiveness to questions - as noted by another customer. In addition, the level of product knowledge at Audi Peoria was fantastic. This is my return to the Audi brand after almost 17 years. I like what the brand is doing and dealerships like Audi Peoria are a fantastic extension to the Audi name. Definitely recommend Audi Peoria and especially the staff members mentioned

The buying process was quick and easy. My salesman Todd was honest and to the point with pricing and finance. The customer service after the sale was the best I have ever received from a car dealer. Thank you!

They were easy to negotiate with, thorough in explaining operation of vehicle and gave me a very fair price for my trade-in. Service dept. called promptly to schedule visit to provide the items not yet on the vehicle.

My entire experience when buying my car was a pleasant one I found just the car I wanted with almost all the options I had hoped to find. Salespeople were friendly, helpful, and very patient when answering my questions. I would not hesitate to recommend this dealership to a friend.

I plan to purchase a new luxury SUV in the near future. I was in the area visiting and thought I would stop by this Audi dealer for some info and a test drive. Upon entering the dealership I was "greeted" by Nancy...and I use the term "greeted" lightly. She seemed like she didn't want to be bothered, despite the dealership being empty (it was 12/24 around 1:30pm). I asked if I could test drive a Q3, she showed me to one on the lot. Again I asked if I could take it for a test drive. I handed her my out of state license and she responded by saying "are you going to be buying from here". I responded that I was in the area visiting and gathering info on potential new SUV's. She disappeared for a few minutes, when she returned she informed me that she was too busy to take me for a test drive because she had other customers that would be purchasing from this dealership to work with. After looking around the lot a little bit I walked back into the showroom to find 1 other customer. Audi may have a good reputation, but after the experience I had with Nancy at Peoria Audi I am not inclined to purchase one. Not only did it turn me off to this dealership, it turned me off to the Audi brand all together! As a footnote, I visited the Acura dealership across the street immediately following this experience only to be greeted very warmly by Darren. I told him that I was from out of town and looking to get info about Acura SUV's. He gladly joined me on a test drive and answered all of my questions......the Acura is now #1 on my list of potential purchases. Nancy was a very poor reflection on Audi.

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The Audi Peoria dealership is outstanding. The sales and service staff are pleasant, courteous, knowledgeable thoroughly professional. My experience purchasing cars from them has been trouble free and in short time frames. When I have had my cars serviced there, my cars have been ready for me when promised and the jobs done right the first time. Other dealerships could learn from the manner in which Audi Peoria performs their dealings with the public.

excellent salesperson, no pressure at all, very knowledgable

Raj and Chris were amazing to deal with. I know what I wanted, they showed me their inventory, we negotiated a deal, and I was out the door in less than three hours. It was a smooth and enjoyable experience working with the two of them

Peoria Audi was fantastic! Great environment! My sales rep was JJ Saldana, he was outstanding, honest, supportive and has great knowledgeable about the vehicle I purchased (Audi Q3). I look forward to my next purchase with Audi Peoria!! Thank you!

Had a great experience at Audi Peoria. Worked with Lane and he was wonderful. Very helpful and honest without being pushy. Would highly recommend doing business with this dealership whether looking to purchase a new or used vehicle. Thank you!

Best Audi dealership on planet Earth... they took great care of my friend after he was having problems with a refund check, he finally got his check, so they went from being a zero to being a hero!